Loading luggage. Acceptance on board the aircraft and baggage drop-off at the destination airport, at the transit airport

30 At the point of departure of the baggage car, luggage and cargo luggage are loaded into it by the station's loaders, evenly distributing heavy places on the floor of the car. Lightweight and fragile items should usually be stacked on shelves.

The capacity of the carriage should be used as much as possible, only the passages in the middle of the carriage and at the door remain free.

31 Baggage and cargo luggage are placed in the baggage car in the order of the sequential arrangement of stations, i.e. luggage and cargo luggage intended for the nearest stations should be packed closer to the doors at the side walls of the carriage on the side from which the unloading station is located along the train, and luggage and cargo luggage intended for more distant stations should be laid out in the depth of the carriage. In cases where the volume of baggage and cargo luggage transported in the baggage carriage is insignificant, the baggage and cargo luggage can be placed in the carriage by sectors. For this, the luggage compartment of the carriage must be divided by a conventional line (chalk, paint) into sectors.

Baggage and cargo luggage destined for the final station of the train are located at the frontal wall on the opposite side from the service compartment of the baggage car, leaving no passage in the middle.

The baggage car "behind the seals" must be loaded evenly over the entire area of ​​the storage car.

It is prohibited to load the wagon in excess of its carrying capacity.

32. Upon completion of the loading of baggage and cargo luggage and checking the correctness of drawing up the delivery list, the station's receiver indicates in words in the delivery list the number of seats and shipping documents handed over to the delivery receiver of cargo and baggage on the trains. After the signatures of both pick-ups, the first copy of the delivery list is handed over to the pick-up of cargo and baggage on the trains, and a copy remains at the station.

VIII. Departure of baggage and cargo luggage from stations.

38. Transit luggage and cargo luggage. as well as baggage accepted at this station must be sent to its destination with the first agreed train without delay.

IX. Lack of safety during the transportation of baggage and cargo luggage.

39. If luggage (cargo luggage) is found to be unsafe during loading, unloading or reloading by the station employees, a commercial act is drawn up in accordance with the Charter of the USSR Railways in the manner prescribed by the Instruction on act and claim work. Commercial acts are drawn up in triplicate. The first copy of the act is sent to the road administration, the second is issued to the recipient, the third is kept in the station's files.

40. Baggage found at the station, for which there are no shipping documents (remaining underloaded, disconnected from the documents), is drawn up by a commercial act and, after clarifying the belonging, must be immediately sent to the destination station with the first departing passenger train free of charge according to the forwarding document with the attachment of the commercial act.

The belonging of undocumented baggage (cargo baggage) can be established by the brand, inscriptions on the spot, according to the results of the search or opening of these places.

Dispatch documents are drawn up according to the baggage (cargo-luggage) road sheet indicating the reason for the dispatch, the number of pieces, their weight and to which main shipment (indicate its number) the baggage or cargo luggage is sent. The luggage (cargo-luggage) receipt and the back of the luggage (cargo-luggage) road bill from the dispatch document remain at the station.

Documents without luggage (cargo luggage), as well as luggage (cargo luggage) without documents or with any malfunctions are loaded at the station into the luggage car with the obligatory attachment of a commercial act.

In the delivery list, opposite the number of such shipments, the number of the commercial act is indicated in the "stamp" column.

41. If there is a mark in the luggage road bill of the existing deficiencies in the baggage packaging, certified by the signature of the acceptor and the stamp of the station that accepted the baggage for transportation, the latter is accepted into the baggage car by the acceptor of cargo and baggage on trains without hindrance without a commercial act.

    Sent to another station(not as intended) baggage, along with documents, is processed by the station that detected the transfer, by an act of the general form in triplicate. One copy of the act is sent to the road department of the station that allowed the baggage to be sent, the second with the carriage documents - with the baggage, and the third - remains in the affairs of the station. The baggage is sent to its destination with the main documents with the attachment of the general form act.

    If a baggage carriage is found to contain undocumented baggage or cargo luggage or documents without baggage (cargo luggage), the receiver of the baggage car is obliged to hand them over at the destination station, if it is located along the train, or at the reloading station, and in some cases at the final station (formation or turnover) , according to a separate delivery list against a receipt to the receiver of cargo and baggage at the station. In this case, the delivery list indicates that a document is handed over without baggage (cargo luggage) or baggage (cargo luggage) without a document.

If a baggage or cargo baggage item is found along the way in the baggage car, in which a leak has formed that could harm the baggage of other passengers, the cargo and baggage acceptor on trains is obliged to hand them over at the first passing station, where the parking of the train allows, according to a separate delivery list (in the delivery list indicates that the places are leaking).

44. If an error is found along the way (unloading, loading baggage and cargo luggage without documents, with signs of theft, extra seats, etc.), the receiver of cargo and baggage on trains must send a telegram to the heads of the involved stations.

45. When unloading baggage or cargo luggage, a note is made in both copies of the delivery list with an indication of which shipment it belongs to and what the malfunction is about the detected malfunctions by the acceptance receiver of the cargo and baggage at the station. These marks are certified by the signature and the official stamp of the cargo and baggage acceptor on trains, who hand over the baggage or cargo luggage, as well as the signature and stamp of the cargo and baggage acceptor at the station that accepted it.

46. ​​If, during unloading of baggage cars "behind seals", shipments with malfunctions are found, the separation of pieces of baggage and documents, the sending of baggage or cargo luggage inappropriately, violation of the plan for the formation of mail and baggage trains and baggage wagons, the receiver of cargo and baggage at the station must at these send a telegram to the loading station of the carriage and the station of baggage (cargo luggage) assignment, and, if necessary, to the address of other involved stations, draw up an act of general form, and, where necessary, a commercial act, which is sent to the passenger by the service of the road of loading the baggage car to take action.

Depending on the type of aircraft used for the transportation of commercial cargo, the following methods of transportation of baggage, mail, cargo are distinguished:

Transportation using packaging equipment (in containers or on pallets);

Transportation in bulk, without the use of packaging equipment;

Mixed - one part in bulk and the other part by batching.

When delivering baggage, cargo, mail under the aircraft for loading into the baggage and cargo compartments, the person responsible for organizing commercial services for the aircraft on the apron checks the presence of the baggage list, air waybills, cargo and mail manifests, as well as the compliance of the entries made in them with the presented number of seats (containers , pallet).

• Loading of baggage, cargo and mail by means of seat counting is carried out by a team of loaders, who, under the control of the person responsible for organizing commercial services of the aircraft on the apron, place the commercial load in the baggage and cargo compartments of the aircraft in the presence of an airport SAB employee and a flight attendant who controls the integrity of the package, the number of seats and availability of tags (at the base airport).

• The amount of actually loaded baggage, cargo and mail must correspond to the data entered in the documents.

• When filling the next baggage - cargo compartment, the hatch of the first compartment must be closed and under the control of an airline employee (at the base airport).

Simultaneous loading of baggage, cargo, mail into different baggage and cargo compartments, or simultaneously into the aircraft cabin and baggage and cargo compartments, is prohibited. this excludes the possibility of monitoring compliance with technological standards.

• It is prohibited to load baggage, cargo and mail at the base airport in the absence of a representative of the airline (responsible for organizing commercial services for aircraft on the apron) and a representative of the airport's SAB. Where necessary

the person responsible for the organization of commercial services for the aircraft on the apron, together with the representative of the airport's SAB, organizes the identification of baggage by passengers.

• In cases of removal of a passenger from the flight, his baggage must be unloaded without fail.

Responsibility for the carriage of baggage, cargo and mail is assigned to:

In case of non-container transportation - for compliance with those entered in the documents

(baggage list, cargo and mail manifests), actually loaded seats, the health of the packaging, the presence of tags, labels and markings - for the flight attendants.

Using packaging equipment - for the contents of containers and their compliance with those specified in the shipping documents, the presence of seals, labels and tags on containers (pallets) for the foreman of loaders (at the base airport).

Control over the placement and securing of commercial loads in the baggage and cargo compartments of the aircraft, the number of loaded containers (pallets - for the person responsible for organizing commercial services for the aircraft on the apron (at the base airport).

In foreign missions and airports of the Russian Federation, where there are representative offices of airlines:

For the contents of containers (pallets) and loaded commercial load in bulk, its compliance with the specified in the documents, the presence of seals, tags and tags, placement and fastening in the baggage and cargo compartments of the aircraft, the correctness of transportation documents, including the loading scheme - to the representative of the airlines.

For the presence and condition of seals, labels and tags on containers, bulk loading,

as well as the safety and transfer of documents for commercial loading - to the flight attendants.

At foreign airports and airports of the Russian Federation, where there is no representative of the airlines .:

For compliance with the number of loaded containers (pallets) and commercial bulk loading specified in the shipping documents, the presence of seals, labels

and tags, integrity when loading the package, preparation of "LOADING INSTRUCTION" according to the centering schedule provided by the flight crew member - to the flight attendant. Control over the fastening of containers (pallets) and the closing of hatches is the responsibility of the flight crew.

• loading of commercial loads at the final (intermediate) airport is carried out under the direct control of the airline representative and the flight attendant.

• after closing the aircraft cargo hatches, the representative of the airlines transfers the baggage lists, cargo manifest and air waybills, "Aircraft loading scheme" to the senior flight attendant of the crew.

• Before loading into the aircraft, the packaging device must be in good working order, have filled container tags and be free of dirt, snow, water.

• Means of packing with baggage, mail, cargo, loaded equipment should be placed in accordance with the aircraft loading scheme.

• The specific load on the floor and the maximum load of individual baggage - cargo compartments of the aircraft must not be exceeded.

• Bulk cargo should be evenly distributed in the baggage - cargo compartment or its part so that the overall center of gravity is in the middle of the compartment. Large

oversized cargo must fit into the dimensions of the cargo compartments, taking into account the necessary clearances between the cargo and the elements of the cargo compartments.

• The cargo must be loaded first, then the mail and, last of all, the luggage,

formed by destination.

• Crew baggage with the “Crew bag” tag is placed separately from the rest of the baggage in certain positions of the cargo compartments, depending on the type of aircraft.

• It is prohibited to use non-standard,

deformed and damaged containers and pallets. It is prohibited to use packaging equipment on leased aircraft such as BOEING, AIRBUS,

not having an international quality certificate.

• The load should not protrude beyond the dimensions of the pallet and its height should not exceed

160cm for aircraft such as IL-86, IL-96-300, V-767, V-777. For aircraft of type A-319, A-320,

А-321 cargo height on a pallet should not exceed 116cm.

• Pallets sent in a stack must be rigidly tied into packages, and the numbers are indicated in the "Aircraft Loading Scheme". If it is necessary to send cargo on a stack of empty pallets, it is necessary to check the reliability of the fastening of empty pallets

to the carrier through the pallet and cargo to the carrier pallet.

• Valuable cargoes in a sealed container are installed in accordance with the alignment data. Valuable cargo in small packaging and diplomatic mail (up to

10kg) is placed by the flight attendants in the cabin of the aircraft, with an indication in

"Aircraft loading scheme" of the location and the name of the crew's chief flight attendant.

• During transportation, baggage, cargo and mail, not packed on pallets or in containers, on an aircraft with a container type of transportation, are loaded into BULK. A designated flight attendant controls the number of seats, the presence of tags and the proper packaging of loaded baggage, cargo and mail in the BULK / lower deck lobbies.

• For transportation of weapons, their component parts, ammunition and special equipment

on board the aircraft there must be a lockable metal box with dimensions of 1100x500x300 mm, painted red. Metal boxes for transportation of weapons are located on the aircraft in the following places:

TU-134 - in luggage compartment №1

Tu-154M - in the luggage compartment No. 2

IL-62 - in the luggage compartment No. 1

IL-86 - on the lower front shelf on the starboard side in the underground lobby No. 3

IL-96-300 - in the luggage compartment No. 3

B-767, B-777, A-310, A-319, A-320, A-321 - in BULK

Checked baggage rules and regulations

So, let's start with the fact that when determining the allowance for checked baggage, airlines use number of seats system(peace concept), which means that one passenger has the right to carry several pieces of baggage.

One piece of baggage means one bag or one suitcase with the maximum weight 23 or 32 kg... Maximum dimensions of one piece of baggage - 158 or 203 cm by the sum of three dimensions (length + height + width), taking into account protruding parts (handles, pockets, wheels).

The exact number of pieces of checked baggage, their weight and size are set by each airline on an individual basis, depending on the class of passenger service and the type of ticket fare.

There are three classes of passenger service: economy, business and first class. Within each class, airlines independently set from one to several types of fares. As a result, the total number of fares for each carrier, as a rule, ranges from 4 to 10. It is important to understand that the types of fares are not standard for all airlines in the world, but differ in individual conditions. They also differ in baggage allowance.

Free Checked Baggage Allowance

Since airlines do not have a single classification of fares, there can be no standard free checked baggage allowance. However, conventionally, all tariffs of different airlines in the world can be divided into several categories.

Category 1- the most budgetary economy class fare, also known as luggage-free tariff... Does not include the free checked baggage allowance, but the passenger can take it (as an additional service).

At the no-baggage rate, you can only carry hand luggage free of charge. Each airline sets the name for the bagless fare independently, although the generally accepted one is Light(Light). Sometimes Basic is used.

Category 2- standard economy class fares. As a rule, there are always several such tariffs, which is caused by a different amount of additional services... As for the free baggage allowance, such rates are no different. They all provide one piece of baggage weighing no more than 23 kg, but its dimensions can be 158 or 203 cm. In addition to the free allowance, you can take several pieces of paid baggage, more details.

Examples of tariff names for the second category are: Basic, Standard, Flex, Classic.

Category 3- premium economy class fare. Provides for one or two pieces of baggage, weighing 23 or 32 kg, the dimensions of which are 158 or 203 cm. You can also take an additional one. Examples of tariff names for the third category: Comfort, Premium.

Category 4- business and first class fares. If the airline has the same tariff for business and first class, then in 90% of cases it is two pieces of luggage 32 kg each. However, when several tariffs are presented for each of these classes, then the most "modest" of them will provide for one piece of 32 kg (or two pieces of 23 kg), and the best one - two or three pieces of 32 kg. At the same time, the dimensions of the baggage remain unchanged - 158 or 203 cm.

Comparison of free baggage allowances

Comparison of free baggage allowances
airline, class, fare number of seats Weight Limit maximum size
Aeroflot
economy class, PROMO tariff 1st place 23 kg 158 cm
economy class, tariff BUDGET (SAVER) 1st place 23 kg 158 cm
economy class, tariff OPTIMUM (CLASSIC) 1st place 23 kg 158 cm
economy class, PREMIUM tariff (FLEX) 2 places 2 x 23 kg 2 x 158 cm
comfort class, tariff OPTIMUM (CLASSIC) 2 places 2 x 23 kg 2 x 158 cm
comfort class, PREMIUM tariff (FLEX) 2 places 2 x 23 kg 2 x 158 cm
business class, tariff OPTIMUM (CLASSIC) 2 places 2 x 32 kg 2 x 158 cm
business class, PREMIUM tariff (FLEX) 2 places 2 x 32 kg 2 x 158 cm
S7 Airlines
economy class, tariff Basic service is not provided
economy class, tariff Flexible 1st place 23 kg 203 cm
business class, tariff Basic 1st place 23 kg 203 cm
business class, tariff Flexible 2 places 2 x 32 kg 2 x 203 cm
UTair
economy class, tariff Light service is not provided
economy class, tariff Standard 1st place 23 kg 203 cm
economy class, tariff Flexible 1st place 23 kg 203 cm
economy class, Comfort tariff 2 places 2 x 32 kg 2 x 203 cm
business class, Business tariff 2 places 2 x 32 kg 2 x 203 cm
Ural Airlines
economy class, Promo tariff 1st place 10 Kg 203 cm
economy class, Economy tariff 1st place 23 kg 203 cm
economy class, premium tariff 1st place 23 kg 203 cm
business class, tariff Light 1st place 23 kg 203 cm
business class, Business tariff 2 places 2 x 32 kg 2 x 203 cm
Lufthansa
economy class, tariff Light service is not provided
economy class, Classic tariff 1st place 23 kg 158 cm
economy class, Flex tariff 1st place 23 kg 158 cm
economy class, premium rate 2 places 2 x 23 kg 2 x 158 cm
business class, Business tariff 2 places 2 x 23 kg 2 x 158 cm
class one, tariff First 3 seats 3 x 32 kg 3 x 158 cm
Czech Airlines
economy class, tariff LITE service is not provided
economy class, PLUS tariff 1st place 23 kg 250 cm
economy class, FLEX tariff 1st place 23 kg 250 cm
business class, BUSINESS LITE tariff 2 places 2 x 32 kg 2 x 250 cm
business class, BUSINESS tariff 2 places 2 x 32 kg 2 x 250 cm
Alitalia
economy class, tariff Light service is not provided
economy class, Economy fare 1st place 23 kg 158 cm
economy class, premium rate 2 places 2 x 23 kg 2 x 158 cm
business class, Medium Haul fare 2 places 2 x 23 kg 2 x 158 cm
business class, Long Haul fare 2 places 2 x 23 kg 2 x 158 cm
British airways
economy class, tariff Basic service is not provided
economy class, Eco tariff 1st place 23 kg 208 cm
economy class, Euro Traveler fare 1st place 23 kg 208 cm
economy class, World Traveler fare 1st place 23 kg 208 cm
Economy class, World Traveler Plus fare 2 places 2 x 23 kg 2 x 208 cm
economy class, Prem Plus tariff 2 places 2 x 23 kg 2 x 208 cm
business class, Club World fare 2 places 2 x 32 kg 2 x 208 cm
business class, Club Europe fare 2 places 2 x 32 kg 2 x 208 cm
class one, tariff First 3 seats 3 x 32 kg 3 x 208 cm
Austrian Airlines
economy class, tariff Light service is not provided
economy class, Classic tariff 1st place 23 kg 158 cm
economy class, Flex tariff 1st place 23 kg 158 cm
business class, Business tariff 2 places 2 x 32 kg 2 x 158 cm
Air France
economy class, tariff Light service is not provided
economy class, Standard tariff 1st place 23 kg 158 cm
economy class, Flex tariff 1st place 23 kg 158 cm
economy class, Business Flex fare 2 places 2 x 32 kg 2 x 158 cm
KLM
economy class, tariff Light service is not provided
economy class, Standard tariff 1st place 23 kg 158 cm
economy class, Flex tariff 1st place 23 kg 158 cm
business class, Business tariff 2 places 2 x 32 kg 2 x 158 cm
Air Baltic
economy class, tariff Basic service is not provided
economy class, premium rate 1st place 20 Kg 230 cm
business class, Business tariff 2 places 2 x 20 kg 2 x 230 cm

How loyalty programs affect baggage allowances

If the passenger is a member of the loyalty bonus program of one of the air carriers, then upon accumulating a certain number of points / miles or obtaining gold / platinum status, the airline provides possibility to carry an additional suitcase at no extra charge... It is convenient and pleasant, therefore, if you plan to fly with one airline quite often, then you should register in the system as soon as possible and start accumulating bonuses. In addition to baggage allowance, you will be able to get other privileges. Their full list is presented on the official website of the airline.

The weight and size of the baggage cannot be summed up

Very often, passengers ask themselves whether it is possible to add up baggage during a joint flight (with friends, family or with children). The answer, alas, is negative. Each passenger has the right to carry only the baggage allowance indicated on the ticket. According to the rules, any deviation (upward) will be considered an excess, it will have to be paid additionally. In practice, airline employees can sometimes make an exception if only one parent is flying with a small child, but you should not count on luck - observing the rules for carrying baggage in recent times became more thorough, and even a slight deviation from the norm can be costly for the passenger.

Exceeding the number of free baggage pieces

In official airline terminology, a suitcase or bag that exceeds free rate carriage by the number of pieces of baggage are called excess baggage... As a rule, the passengers themselves in colloquial vocabulary call him more often additional or paid baggage.

Cost of excess baggage from Russian airlines

The cost of excess baggage at Russian airlines
airline first additional piece of baggage
Aeroflot
flights within the Russian Federation 2500 rubles 2500-5000 rubles 5000-7500 rubles
flights to Europe 50 euros 100-150 euros 100-150 euros
S7 Airlines
flights within the Russian Federation 2000-3000 rubles 2000-6000 rubles 2000-3000 rubles
flights to Europe 50-70 euros 50-140 euros 50-70 euros
UTair
flights within the Russian Federation 1500-2000 rubles 2000-4000 rubles 2000 rubles
flights to Europe 28-35 euros 35-70 euros 35 euros
Ural Airlines
flights within the Russian Federation 2500 rubles 2,000-10,000 rubles 10,000 rubles
flights to Europe 40 euros 40 euros 100 euro

Excess baggage charges on flights within Europe

Excess baggage charges on flights within Europe
airline first additional
piece of baggage
excess weight of one piece of baggage exceeding the size of one piece of baggage
Lufthansa
75 euros (all other rates)
50 euros 100 euro
Alitalia 25-45 euros (Light fare)
60 euros (all other rates)
60 euros 80 euros
British airways 25-75 euros (Basic rate)
75 euros (all other rates)
75 euros no information
Austrian Airlines 25–55 euros (Light fare)
75 euros (all other rates)
75 euros 100 euro
KLM
45-70 euros (all other rates)
70 euros 75 euros
Air France 25–35 euros (Light fare)
45-75 euros (all other rates)
70 euros 75 euros
Czech Airlines 25–55 euros 25-35 euros no information
Air Baltic 20-60 euros 50 euros 60 euros

Oversized Checked Baggage

Oversized baggage means any baggage that significantly exceeds the standard size and / or weight. As a rule, we are talking about sports equipment, musical instruments, wheelchairs. Such baggage is also excess baggage, but in different airlines can be called differently: special, heavy, non-standard or oversized. In most cases, it is paid, like the excess baggage, the only difference is that the transportation of oversized baggage must be agreed with the airline in advance (24–36 hours before departure) by calling the hotline.

Important! There are no generally accepted rules regarding the carriage of oversized baggage. Airlines set them independently, so in each individual case, you need to clarify the current rules of your particular carrier.

Many airlines do exceptions for the most popular categories of oversized sports equipment, which are:

  • set of ski / snowboard equipment;
  • set of equipment for surfing / diving.

The exceptions are that such a set can be carried free of charge or instead of one standard piece of checked baggage. Sometimes - at a reduced cost.

Specifics of carrying checked baggage on board


Loading luggage

So, let's take a look at the main problems your checked baggage may face:

What is prohibited in checked baggage

  • weapon;
  • liquefied and compressed gases;
  • radioactive materials;
  • chemicals and toxic substances;
  • poisons and toxic substances;
  • corrosive and caustic compounds;
  • flammable liquids;
  • solid flammable substances;
  • pyrotechnics and fireworks;
  • organic peroxides and oxidizing substances;
  • explosives, as well as any items filled with explosives.

For any modern person, 95% of prohibitions are taken for granted. The remaining 5% of prohibitions, which the average passenger is not always aware of, include:

  • lighters and matches;
  • hookah tobacco and charcoal;
  • children's toys imitating weapons;
  • battery-powered electronic smoking devices.

Transportation of lithium batteries

As a rule, almost all airlines prohibit the transport of lithium batteries without original packaging and portable chargers (power banks), due to the risk of short circuits and subsequent fire. In cases where lithium batteries are inside the vehicle, the rules of transportation depend on their capacity, which is determined by the amount of lithium they contain. There are three categories:

  • smartphones, laptops, digital cameras and other devices with power density up to 100 Wh (contain no more than two grams of lithium) are allowed in checked baggage.
  • laptops with increased resource, professional audio and video equipment, as well as other equipment with a specific power from 100 to 160 Wh (2–8 grams of lithium). To carry it, the passenger must apply for a special permit in advance.
  • Segways, hoverboards, hoverboards and other equipment with a specific power of more than 160 Wh (8 grams of lithium and more). Carriage prohibited.
  • keys and cash;
  • precious metals and products from them;
  • fragile items without proper packaging;
  • important documents, securities and bonds;
  • glasses and contact lenses without factory packaging;
  • perishable food.

What is better to carry in checked baggage?

We would like to tell you about those things that are better to be transported in checked baggage, as it is more convenient, more reliable and will not bring any hassle. In addition, there are a number of items that are prohibited from being carried in carry-on luggage. necessarily must be taken in luggage.

  • Outerwear and footwear... Not because they are not allowed in carry-on baggage, but because it is much more convenient than stuffing a small bag with bulky things that you can take on the plane.
  • Manicure supplies and sets... Almost all airlines have banned nail scissors, nail files, eyebrow tweezers and any other sharp objects on board.
  • Beverages... All liquids over 100 ml are not allowed in carry-on baggage. Pack them properly and put them in your suitcase.
  • Gel products and products... For example, caviar, red caviar, soft cheeses, peanut butter, and many other products with a similar consistency are considered liquids. They are always removed from carry-on baggage, unless purchased from a Duty Free shop.
  • Cosmetics and perfumery... Many of these products are also classified as liquids. This category includes not only perfumes, deodorants and sprays, but even such seemingly "solid" cosmetics as mascara and foundation.

How to choose the right suitcase for your luggage

The choice of the suitcase itself also plays a role in transportation. You can read more about how to choose the right suitcase and what are their differences here, but for now, briefly about the important. The main thing that the suitcase met the minimum allowance at 158 ​​cm and held 23 kg of weight without cracking at the seams. According to the material of manufacture of your choice:

  • lighter, but not always comfortable canvas material. The lighter the suitcase itself, the more you can put in it;
  • heavier but durable polycarbonate. Such suitcases protect the contents well, but reduce the useful weight and volume.

The color scheme is solely a matter of taste, but a bright suitcase is easier to identify with. Keep in mind that, ideally, the suitcase should "unfold" a little in width, in the event that you need to pack bulky things. Make sure that, even when unfolded, it does not exceed the allowance.

How to properly pack your suitcase

Try not to overload your suitcase. Make a list of what you really need, excluding changing outfits 3-4 times a day. We recommend that you make a basic list of necessary things once, and with each new flight, supplement it with those things that are determined by the nature and purpose of a particular flight.

You should never take a full suitcase to your destination, because on the way back there will certainly appear new purchases, gifts or souvenirs, often unplanned.

In addition to the fact that you need to put (as a rule) a lot of necessary things in your suitcase, you need to do this in such a way as not to damage fragile items, and ideally, not to wrinkle your clothes and shoes. Nowadays, there are several good techniques on how to properly pack a suitcase, which describe in detail how best to put things so that they take up a minimum of space, while maintaining a "marketable" appearance.

Is it worth wrapping a suitcase with foil


For security reasons, it is highly advisable to wrap your baggage with foil before checking it in, which will protect not only from damage, but also from possible theft. Since this service is usually not very cheap (10–12 euros), you can also wrap your suitcase with cling film yourself before leaving or directly in the airport building.

How to check in and drop off your baggage at the airport


At the airport, the passenger, together with the luggage, must go through the checkout process, which is called baggage check-in... This action is a simple formality and takes no more than five minutes. During check-in, the airline checks in the baggage and accepts it for carriage at its own responsibility.

There are two ways to check in your baggage:

  • at the baggage drop-off counter;
  • at the check-in counter for the flight.
Baggage tag

At both counters, baggage check-in is carried out in the same way as follows. The passenger gives his luggage to the employee and shows boarding pass... The employee checks whether the baggage meets the allowance and registers it in the system, after which, depending on the number of pieces of baggage, prints luggage tags and glues them to each suitcase. In this case, the passenger should receive the same number baggage receipts, which can also be called tear-off coupons of baggage tags. They will be required to identify baggage at the arrival airport.

Important! Be sure to check that the receipts are correct and the tags adhered well. If they come off during transportation or flight, baggage will be lost.

In some major airports you can see such a modern novelty as automatic baggage claim counter(self-service baggage drop-off), which is the fastest way to check in your baggage. However, unfortunately, so far only the most technically equipped airports in the world are equipped with automatic counters.

Declaring the value of baggage

FRAGILE

Typically, passengers are asked to stick the FRAGILE on as a precautionary measure when bringing food or exotic fruits. Sometimes it really helps.

Do not forget that when transporting fragile items in a suitcase, you should make sure that they are well packed.

Customs control of checked baggage

Pre-flight clearance is as follows - first, the passenger, clothes and personal items in the pockets.

Checked baggage is subject to simplified procedure performing customs operations, meaning that customs control of baggage is carried out without presenting it to the customs authority directly by the passenger.

The simplified procedure does not negate the need to comply with the rules and regulations of customs legislation. , the passenger declares by default that there are no goods in his baggage that are subject to customs declaration in writing and / or are prohibited for carriage. The confirmation of the passenger's application is.

How to get your checked baggage upon arrival


Band conveyer

After you have left the plane and passed the passport control area, you go to the hall where the belt conveyors for baggage claim are located. As a rule, several electronic monitors are also installed in the hall, on which you can see all the relevant information on which conveyor the baggage of a certain flight will be issued. Above each conveyor belt hangs a board with information about the flight. Find yours, wait for your suitcase, then you can go to the customs control area and exit.

Damaged baggage

If upon receipt of the suitcase you find that it is damaged, you should immediately contact the airport staff and draw up a special act. In the event that it is possible to prove that there were valuables in the suitcase that were damaged during transportation, you can count on compensation for losses. However, in practice, this is very difficult to do.

Non-arrival and / or loss of baggage

Unfortunately, it also happens that the baggage does not end up in the hands of its owner after the flight. This rarely happens, but it does happen. According to statistics, in 2015 there are approximately 6.5 lost suitcases per 1000 passengers. This is two times less than in 2007.

If all the suitcases on the conveyor belt have already been dismantled, and yours is not there, the first thing to do is contact the airport staff and check in a special room " forgotten luggage", He could have got there both by mistake and if you walked for a long time passport control... If no luggage was found there, you should write a special act on the letterhead of the airline (in the same way as in the case of damage), in which to describe in detail both the suitcase itself and its contents. A photo taken in advance will come in handy, as well as the "special features" of your suitcase: bright stickers, unusual color, shape and other differences.

As a rule, the absence of luggage at the destination is due to the fact that it was mistakenly loaded onto another plane, which means that after a few days of searching, the luggage will be found. In this case, the airline, at its own expense, must deliver the suitcase to the address indicated by the passenger. In 2015, about 85% of lost baggage was returned to passengers by courier service within 36 hours.

If lost luggage could not be found, then the passenger can claim compensation up to $ 20 for each kilogram of weight for international flights, and on the inside - no more than 600 rubles (if the suitcase was not with a declared value). The statement of loss is considered within 30 days, after which the passenger receives an official response with a notification of compensation.

Separately, I would like to say that staying in a foreign city without checked baggage, and therefore without most of your own things, is definitely a stressful situation. Therefore, the suitcase should not contain any of the essentials. They should always be taken in hand luggage.

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There are several ways to carry things with you, it all depends on how many you have. If not very many, then they are transported hand luggage... If there is a lot, then you will have to send it in luggage or cargo luggage in accordance with the rules for the carriage of luggage by railroad... All baggage allowances are based on 1 ticket (tickets without a seat for children under 5 years old are not counted).

Baggage rules may differ on commuter and international trains.

Hand luggage

  • Anything up to 36 kg (in SV cars - 50 kg) and up to 180 cm by the sum of all three dimensions. You do not need to pay for this.
  • Plus up to 50 kg more per seat - for a fee.
  • Plus household, video and audio equipment, which in the sum of three dimensions exceeds 180 cm - for an additional fee (at the rate of baggage weighing 30 kg, checked out in ticket office receipt "baggage on hand"). In common wagons - not allowed.
  • Passengers with children and people with disabilities can carry a wheelchair, baby carriage, and other means necessary to ensure their mobility or for rehabilitation free of charge.

That is, you just buy yourself a train ticket, as usual, and take your things with you. They will need to be placed in places for luggage in the carriage: overhead luggage bins, in lockers under the lower bins, etc.

Remember that your belongings should not worsen travel conditions for other passengers (that is, they should not interfere).

Does not include extra baggage or carry-on baggage if the child is traveling on the same shelf with the adult. If the child has a ticket with his own seat, they include it.

Sports, tourist and hunting equipment

Bicycles, skis, kayaks and other sports equipment, according to the rules for the carriage of baggage on trains long distance, no need to check in luggage. It can be transported in places for carry-on luggage or placed in another convenient way. The main thing is that your inventory should not interfere with other passengers, everything should be disassembled, safely packed, according to the sum of three dimensions (length + width + height) - no more than 180 cm.

You must pay for the transportation of sports equipment at a regular ticket office at the train station. This can be done at any time, as soon as the sale of tickets for your train opens. That is, it is possible both at the same time as buying a ticket, and then. at any time before the train leaves.

  • Skis, ski poles, snowboards are transported on trains free of charge. No paperwork is required.
  • Kayaks, kayaks and oars (both collapsible and non-collapsible) are paid as follows: for each boat you need a receipt for 30 kg of luggage.
  • Bicycles without a motor are charged as 10 kg of luggage.
  • Weapons (hunting and sporting) - disassembled, in a case, separate from cartridges. Carried on places for carry-on baggage, paid as 10 kg of baggage.

If you are traveling by yourself and carry your luggage

Since October 2014, the work of most of luggage compartments on the railways. Baggage is now transported in a separate baggage compartment on the same train you are traveling on. There is a luggage compartment on all trains of the Russian Federation (in the headquarters car).

Luggage is checked in, in accordance with the approved rules for the carriage of passengers, baggage and cargo luggage by railway transport, as follows. At a regular ticket office, you pay for the carriage of your baggage and receive a receipt. This can be done both immediately when buying a ticket at the box office, or by presenting a printout of the form e-ticket... Then you check in your luggage in the headquarters carriage of the train (ask the conductors where it is, you will receive it there), and you yourself go in your own carriage.

  1. All baggage must be checked in at the same time (and you must take receipts for it too). For each ticket (including children with a seat, that is, from 5 to 10 years old), 3 pieces of baggage are allowed.
  2. One piece of baggage in the sum of three dimensions must not exceed 180 cm, weight - no more than 75 kg. The total weight of all baggage is not more than 200 kg per passenger.
  3. Anything that does not fit into the standards can also be accepted for carriage as baggage, but for special conditions... They must be discussed separately.
  4. Each piece of baggage (that is, a checked-in item - a sofa, suitcase, bag) must be carefully packed and equipped with devices for carrying and loading. Especially technology, objects with glasses and mirrors, etc. Remember that keeping your belongings safe is your concern. Exceptions are baby carriages, wheelchairs. They may be needed immediately after unloading, so they can be checked in unpacked as checked baggage.

If you are not driving yourself, but only want to send things

In this case, the shipment of things is registered as cargo luggage. This can be convenient, including if you want to return by plane or send things and travel light for a while. Or you just need to send the cargo to another city. Check the rules for processing, sending and receiving cargo luggage at the station in your city or in help desk Russian Railways by phone 8-800-775-00-00.

You can also send the cargo to one of transport companies operating in your area, or baggage wagons by rail. This is done by the FPK-Logistics company (a division of Russian Railways).

What cannot be carried on trains

Items that can damage or contaminate the carriage or things of other passengers, foul-smelling, flammable, poisonous, flammable, explosive and other dangerous substances are not allowed for carriage in hand luggage.

Remember! The packing and safety of any luggage is your and only your concern.

Liability of the flight attendant is determined: during the period from the acceptance of checked baggage to the aircraft from the baggage acceptor at the airport of departure until its delivery to the baggage acceptor at the destination (unloading) airport or another flight attendant when changing the crew against receipt in the baggage list.

Acceptance of baggage on board the aircraft.

Baggage loading into the aircraft is carried out only in the presence of a flight attendant responsible for commercial loading (when loading baggage in bulk) or an airline representative (at a foreign airport) and under the supervision of an aviation security officer.

Luggage is delivered to the aircraft board, as a rule, in one batch, after the end of the check-in of passengers and the registration of the baggage list. Delivery of baggage in parts is allowed if there is a large amount of baggage on the flight as agreed with an authorized official.

Baggage is loaded after cargo and mail and is formed according to destination points.

Baggage to different destinations must be loaded into different cargo compartments of the aircraft. If baggage at different destinations is loaded into the same cargo hold, it must be stowed separately. Baggage to the last destination is loaded first, to the first point - last. For each destination, first of all, the baggage of economy class passengers is loaded, then first and business classes, participants bonus programs, VIP passengers and, last but not least, the baggage of transfer passengers.

The number of pieces of loaded baggage must correspond to the number of pieces of checked-in and indicated in the baggage list. If all checked baggage cannot be loaded onto the aircraft due to security or incompatibility, a decision is made to load it according to the priority list.

When loading baggage into the aircraft, loaders check destination codes on baggage tags when loading in bulk (marks in the container label) for compliance with the flight being performed. The flight attendant calculates the pieces of loaded baggage.

When loading it is necessary to pay special attention to the baggage marked with "FRAGILE" tags. Baggage is loaded in accordance with the loading scheme.

Discovered damage to the packaging during loading, as well as the discrepancy between the actual number of pieces of baggage and the quantity specified in the baggage list, must be entered into the baggage list, which is signed by the flight attendant accepting the baggage, the senior loader who checked in the baggage, as well as the shift supervisor of the SOP of the airport of departure (intermediate landing) ...



When accepting unaccompanied baggage (forwarding), pay attention to the safety of the seal. If the seal is broken, the baggage may not be accepted.

After loading, loaders carry out fastening of containers and baggage in bulk in the aircraft. At the end of these operations, the loaders and the flight attendant responsible for the commercial load of the aircraft register the transfer and acceptance of the commercial load. The flight attendant must sign all copies of the baggage list for the accepted number of pieces of baggage. One copy of the baggage list remains with the senior manager of the loaders, and the other two are handed over to the flight attendant.

The flight attendant must be present when the cargo compartments are closed after the baggage has been loaded into them.

When a passenger with baggage is accepted for carriage, after the check-in is closed ("add-on"), the staff checks in his baggage in the usual manner, marks it with a standard tag. The baggage is delivered to the aircraft by the passenger himself and, as instructed by the person responsible for the commercial service of the aircraft, the baggage is loaded into the aircraft by the loader with the registration of the relevant documents.

Unloading baggage from the aircraft

Unloading of baggage (in bulk) and containers from the aircraft is carried out by loaders in accordance with the technological schedule for servicing this type of aircraft, at the direction of the person responsible for the commercial service of the aircraft (the representative of the airline in foreign missions or the representative of the company servicing the aircraft of the airline) in the presence of the flight attendant responsible for the commercial.

When unloading baggage in bulk, the loaders and the flight attendant count the number of seats. In case of container transportation, it is mandatory to check the presence of seals and labels on the containers indicating the number of pieces, the weight of the baggage and its features. When unloading baggage, loaders must ensure the safety of the packaging and contents of the baggage, paying attention to markings and signs.

When determining the sequence of unloading baggage from the aircraft, preference is given to transfer baggage transported via the "interline"; it is followed by the unloading of the transfer baggage for the flights of the company, and then the baggage arriving at the final destination. Business class passengers' baggage is delivered to the baggage claim point first.

At the end of the unloading of baggage from the aircraft, the flight attendant responsible for the commercial loading shall draw up shipping documents... The baggage acceptor must sign in two copies of the baggage list for the accepted number of pieces of baggage. One copy of the baggage list remains with the receiver, and one is handed over to the flight attendant