Nouvelair tunisie official. Nouvelair - "Good Airline"

The year the company was founded, which this moment in international registers it is listed under the codes BJ (in IATA) and LBT (in ICAO), is 1989. It was then that a subsidiary of the French air carrier Air Liberte settled in Tunisia. Its main purpose is charter flights between African state and European countries, although the company also operates regular flights.

History of development

The active development of the airline began in 1995, when Travel Group began making investment investments in the Tunisian carrier. But the real rise came in 1999 - at that time Airbus A320s appeared in the hangars (before that, crews flew exclusively on 2 small MD 83s). This allowed passenger turnover to exceed 1 million people already in the early 2000s.

The current name “Nouvelair Tunisie” was assigned to the air carrier in 2005. The following year, the company is issued ISO certification, then IATA conducts operational safety certification.

In 2009, bj Tunisian airline received a certificate from Afnor for high quality of service, flight safety and information transparency. The airline has not yet been included in the SkyTrax ratings, despite the fact that the company has received prestigious certificates from organizations such as ISO, IOSA, EASA, and IATA over its history.

Although the airline Nouvelair Tunisie specializes more in charter flights, this does not prevent it from becoming the second most important company in the country, losing the championship to Tunisair. The air carrier actively cooperates with the following global tourism operators:

• "KARAVEL-PROMOVACANCES",
• "SUNSHINE HOLIDAY"
• "TUI".

Contacts

Nouvelair Tunisie's headquarters are based in tourist area Monastir (mail address: ZoneTouristiqueDkhila, BP66, 5065Monastir, Tunisia).

In Russia, the company has a representative office in Moscow, on Mira Avenue. You can also call here at +74959375921 to get the necessary information. Email should be sent to Mailbox Russian representative office – [email protected]. The company has an official registered website where you can get all the information about flights - https://www.nouvelair.com/.

Additional Information. Currently the air carrier is private property. The main shareholder (55%) is the Tunisian Tourist Service. A fifth of the shares is owned by the Sofiat company. The remaining share comes from Kart and Marhaba. Runs an airline CEO Chokri Zarrad.

You can check in for Nouvelair Tunisie flights at the airport, at the terminal counter. It starts 2 hours before the plane departs and ends 45 minutes. At Tunisian airports, check-in starts a little earlier - 3 hours before departure and ends 60 minutes.

It is advisable to arrive at the airport well in advance of check-in in order to avoid having to stand in tiresome queues later. Even if the flight is delayed, it is better to approach the counter taking into account the original flight time.

Note! In case of a slight delay after check-in closes, but before passengers board the plane, the problem can be resolved privately by contacting an airline representative at the airport.

Online check-in for a flight by this company requires compliance with formal rules. The carrier suggests: Register and make your booking through the Nouvelair.com/en website, but first log in with your email address. You will then receive a confirmation of your booking, as well as boarding pass, which can be printed.

On the website 48 hours before departure you can use the right to priority seat selection, but this service is paid and will cost 10 €. If you want to sit in an area with free legroom, you will have to pay an additional 15 €.

Russian travelers can also use the services of a number of websites that offer assistance in checking in for Nouvelair Tunisie flights. They will help you buy tickets for the flights you need, book the most comfortable places and quickly register. But it is recommended to do this 48 hours before departure.

To monitor the situation regarding the upcoming booked flight, information on its status can be obtained in the current mode on the page https://www.nouvelair.com/fr/preparer-le-voyage/suivre-nos-vols.html.

Dockings

Most of the company's flights are transfer flights. But Nouvelair Tunisie has no connections on routes from Russia: the charter is direct to Monastir from Moscow and to Enfidha from St. Petersburg.

When flights are delayed, the company does not always provide preferences to passengers (as evidenced by some reviews from passengers who have found themselves in similar situations). Depending on airport conditions, seats in the waiting room will be provided (without blankets). In case of significant delays in connecting flights, passengers can only rely on water and dry rations.

Baggage rules

Carriage is limited per passenger free luggage weighing no more than 20 kg (for flights to and from France - up to 25 kg) with a total dimensions of no more than 158 cm. The same norm applies to children over 2 years old. Unpaid baggage is allowed for children under 2 years of age, but not less than 7 kg.

For exceeding the standard weight (but not more than 32 kg), an additional fee is imposed on luggage depending on the destination, and it ranges from 8-10 € for each extra kilogram. As an exception, it is allowed to carry sports equipment weighing more than 32 kg in luggage, but you will have to pay about 25-30 € for this.

For hand luggage in the cabin, only 1 piece weighing no more than 5 kg (on French and Russian regular routes - up to 10 kg) with a total dimensions of no more than 115 cm is provided. If the flight is carried out with a small child, it is allowed to bring a folding stroller or a child's car into the cabin chair or cradle.

Personal items are also allowed at no extra charge: briefcases, handbags, outerwear, baby food. You are allowed to bring gadgets into the cabin, but it is prohibited to use mobile phones on board.

Note! If a passenger with disabilities travels, he can take a wheelchair, stretcher or crutches into the cabin.

Passengers with a pet are allowed into the aircraft cabin, but you will have to pay 25 € to transport the animal.

Nutrition

Meals are provided not only to passengers on regular flights - this service is also provided on charter routes. Lunches include Mediterranean cuisine, and breakfasts include dry rations (sandwiches). Passengers are provided with water and hot drinks. There is a Tunisian goods store on board where you can purchase alcohol, soft drinks and light snacks.

On flights lasting more than 4 hours, you can worry about your menu in advance if you place an order 3 days before departure. This service is paid, and the price will depend on the passenger’s preferences. Among the offers to choose from are dishes from the NewRest Group company, which develops in-flight catering.

You can also take small amounts of food with you on the plane to snack on during the flight. You are not allowed to bring drinks into the salon.

Traveling with children

When flying with children, please note that a minor child under 15 years of age must travel accompanied by an adult.

Children from 2 years of age are provided with separate seat. Smaller passengers must be in the arms of an adult or in a cradle, which is allowed to be carried into the cabin.

Important! The company allows travel with infants from 0 to 7 days old if the mother provides a medical certificate authorizing such a flight.

Adults will have to take care of the nutrition of small children on their own, since the airline does not include such a diet in its menu. Older children can purchase sweets and drinks in the on-board store.

Aircraft fleet

The company's fleet is still relatively young: average age operated airliners – 12 years. Flights are operated by Airbus models: 9 pcs. – A320 s seats in the amount of 177-180 and 2 pcs. – A321 with 215 seats.

One of the planes operates only for the country's Travel Service, the second is leased to Libyan Airlines and is stored in Nouvelair Tunisie hangars. One of the aircraft in the company's fleet is leased from Royal Air Maroc.

The flight speed that Airbuses are capable of is 948 km/h, and the non-stop range is 6.1 thousand km. Numerous reviews from passengers indicate the amenities inside the aircraft, which makes the flight quite comfortable.

The air carrier takes care of the technical condition of its air transport, engaging only specialized companies with valid certificates for maintenance and cleaning of aircraft (one of them is a maintenance company aircraft"Sabena Technics")

All pilots and technicians of the air carrier undergo training and periodic retraining in a specialized center in Tunisia - ATCT. This is proof high level professionalism of the crews servicing the aircraft of the Tunisian air carrier.

Base airport

The Nouvelair Tunisie company is engaged in servicing tourists flying to relax at the main resorts African country. Therefore, the air carrier has several base airports:

• the main one is Monastir Habib Burgida, it is located on the western outskirts of Monastir (this is where the headquarters of the carrier is located);
• in the northeast of the country's capital, its main airport operates - Tunis Carthage, where some of the company's aircraft are also based;
• Djerba Zarzis is the carrier’s 3rd base air hub, and it is located on the island of the same name.

It will be easy for passengers to navigate the choice of their final landing point - just choose the airport located closest to the desired resort.

Types of tariffs

The airline is not officially a low-cost airline, but all its flights are low-cost. It is more profitable to buy round-trip tickets at once - it will cost 20 percent less. You can also save on the cost if you book tickets through the website rather than buying them at the airport (this is confirmed by reviews from those who have already used this option).

If you regularly monitor the carrier’s offers, you can find tickets at a lower price than those officially listed on the company’s website. But it should be taken into account that the lower the fare at which the ticket was purchased, the less chance there is of taking advantage of the opportunity to return it or change the departure date.

Ticket prices include free transportation luggage and hand luggage(as mentioned above), as well as service and airport taxes. Therefore, the cost will depend on both the direction of the flight and the range of services provided (they are listed in the table below).

Tariffs for additional services

Name of service	Payable in euros
	via website	in an Aeroport
Priority in choosing a location	10
Extra legroom	15
Transportation sports equipment in the luggage compartment	35	45
Carrying a sports bag in addition to hand luggage	5
Carriage of sports equipment for disabled people	for free
Transporting an animal in the hold/cabin	35/25	50/30
Priority boarding	5	7
VIP services (relaxation in special waiting rooms, meals during flight delays, free Wi-Fi, etc.)	35	40

If we manage to carry out everything necessary payments via the Internet, the passenger will be able to save some money for their upcoming vacation.

Where do they fly?

The company began its activities with a small number of routes. Now the air carrier, although it specializes in low-cost charter flights, already operates air connections between 130 airports in Europe (which is 25 countries) with the resorts of Tunisia. Since the winter of 2011, they have been carried out regular flights Nouvelair to Germany, France and Russia. The average passenger turnover is about 1.5 million people. in year.

Charter routes of the Tunisian company are a link between the resorts of the African country and the cozy beaches of Europe. This allows many tourists to enjoy the delights of Mediterranean resorts after the sultry sun of Tunisia.

The directions of charter routes can be presented as follows:

• from Tunisia there are flights to Rome, Palermo, Milan, Nice, Paris, Marseille, Lyon, Nantes, London, Amsterdam, Oran, Istanbul, etc.;
• from Monastir you can get to Paris, Moscow and St. Petersburg;
• From Djerba, planes fly to French destinations: Paris, Lyon, Toulouse, Lille.

There are also connections between Tunisia's base airports, making it convenient to travel around the country. The airline operates regular flights to dozens of different destinations. Among them are flights to France and Scandinavian countries.

bonus program

The air carrier does not have bonus program for its passengers. Low ticket prices are already a good chance to get inexpensive access to the Mediterranean resorts of North Africa.

Promotions and discounts

Despite the budget fares, Nouvelair Tunisie offers passengers more low prices by purchasing “weekend” tickets (this is when you should arrive at your destination on Saturday or Sunday). The age of passengers is also taken into account - on some flights there may be discounts for the elderly, children and some categories of youth. This is evidenced by the reviews of those who managed to get a similar discount.

Specializing in tourist transportation, Nouvelair Tunisie tries to do everything necessary to make the rest of passengers as comfortable as possible (and budget prices no problem here). The company is trying not to stop there - in the future it will expand the services provided to passengers and introduce special benefits.

It is also planned to increase the aircraft fleet, which will make it possible to expand the route network, thereby increasing the passenger flow of those wishing to relax in the popular resorts of Tunisia.

Video

Good day, friends!

My review will be useful to those who are going to Tunisia.

I got a flight with this airline along with a tour from the tour operator Grand Express.

I’ll say right away: the plane flew there and back without delay , this is a significant PLUS.

Now more details.

Nouvelair Tunisie airline flies from Vnukovo airport (if the departure city is Moscow).

Flight BJ 401 (Moscow-Monastir).

Airbus A322. There were places where you could calmly place your legs, fortunately the distance between the chairs made it possible to do this.

These places are located at emergency exit and we personally got it completely free. Row 11,12,13 (ask to put it there).

Throughout the flight you can see which countries you are flying through thanks to special monitors:

They are located throughout the aircraft cabin. Very comfortably.

You can also find out how fast the plane is flying and at what altitude:

The food on board was as follows:

For hot Tunisian National dish

Flight BJ 400 (Monastir-Moscow).

Exactly the same aircraft Airbus A322.

But this time we were less lucky. Not only were the two of us seated in different rows, although we asked to be seated together, but it was also the very back of the plane. Seats 27A and 28A.

The photo shows how the legs rest on the next chair.

Breakfast was like this:

To sum it up, I'll say that I like it this airline First of all, the fact that there were no delays in departure time.

The flight attendants don’t speak Russian, but that didn’t really bother them; sign language has never been canceled if you don’t know English)

If you are flying soon with Nouvelair Tunisie, I wish you a good flight and a soft landing!

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What does an e-ticket look like and where can I get it?

After paying on the website, a new entry will appear in the airline’s database - this is your electronic ticket.

Now all information about the flight will be stored by the carrier airline.

Modern air tickets are not issued in paper form.

You can see, print and take with you to the airport not the ticket itself, but the itinerary receipt. It has a number electronic ticket and all information about your flight.

Tutu.ru sends an itinerary receipt by email. We recommend to print it and take it with you to the airport.

It may be useful for passport control abroad, although you will only need your passport to board the plane.

How to return an e-ticket?

Ticket refund rules are determined by the airline. Usually than cheaper ticket, the less money you can get back.

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Please indicate “Ticket Return” in the subject line and briefly describe your situation. Our specialists will contact you.

The letter you receive after ordering will contain contacts of the partner agency through which the ticket was issued. You can contact him directly.

The Nouvelle Air Tunis company was created in 1989 under the leadership of the French airline Air Liberte and carried out flights for European tourists to North Africa. The expansion of the airline's flight geography occurred in 1995, after joining a large travel company TTS. The air carrier changed its name to Nouvelair Tunisie in 1996. On May 1, 2016, the Nouvelair Tunisie organization began operating flights from Moscow to Monastir and Enfidha.

Description

IATA code: BJ

ICAO code: LBT

Address: Zone Touristique Dkhila, BP66, 5065 Monastir, Tunisia

Contact Information:

Phone: +216 70-02-09-00

There is an office in Russia at the address: 129110, Moscow, Mira Avenue 39, building 2.

Russian phone: +7 495 937-59-21

Airplane of the Tunisian airline Nouvelair Tunis

The company mainly carries out charter transportation and over the years of its existence has received certificates from the famous companies ISO, IOSA, EASA, IATA. However, SkyTrax has not yet been noticed in the ratings.

check-in

Tunisian Airlines begins check-in for the flight at the airports of Monastir, Djerba, Carthage three hours before departure and ends sixty minutes before the aircraft takes off.

Important! It is recommended to arrive at the airport in advance of check-in, even if the flight is delayed. BJ airline provides an “online check-in” service. This service is very convenient and will take no more than 5 minutes. To do this, you need to go to the official website of the Tunisian airlines Nouvelair and go through authorization by writing your email.

A booking confirmation email and a boarding pass will be sent to the specified email address, which must be printed. You can also select convenient seats for your flight on the website, but you must do this 48 hours before the plane takes off and pay 10 euros*.

Dockings

All Russian flights of the Tunisian airline are direct without transfers, while the rest of the flights in most cases have transfers. Nouvelair airline does not pamper its passengers in the event of a delayed flight or transit flights and can only provide seats in the airport lounge, water and sandwiches.

Enfidha airport lounge

Baggage rules

When flying with Nouvel, you are allowed to carry free baggage weighing 20 kg and measuring 158 cm (the total amount of three parameters) per seat. Exceptions are flights from and to France, where the baggage allowance should not exceed 25 kg. Children under two years of age are allowed free baggage allowance if it weighs at least seven kilograms.

Note! If you exceed the established weight limit, you will have to pay about 10 euros* per kilogram. The carry-on baggage allowance should not exceed five kilograms, and the parameters should not be 115 cm in the sum of the three parameters. However, for French and Russian flights, the carry-on baggage allowance should not exceed ten kilograms.

Nutrition

During the flight, the airline provides its passengers with sandwiches, coffee, tea for breakfast, and hot dishes of Mediterranean cuisine for lunch or dinner. Drinks include water and juices. You can also order alcoholic drinks and food from the menu for a fee.

Lunch during the flight

Traveling with children

Children under the age of fifteen are not allowed on board the aircraft unless accompanied by an adult. The airline provides a separate seat for children over two years of age; little passengers under two years of age are not provided with a seat.