What rules of hospitality do spir employees need to know? What rules of hospitality do you know? Administrative aspects of a manager's work

Visiting tomorrow! Hooray! Or maybe not? We all go as guests and sometimes receive guests. For most this is not a problem. Well, come and come - hello dear guests, behave like you are at home, but do not forget that you are a guest.

In fact, there is a whole etiquette of hospitality that should be observed in order not to seem impolite at best, or even boorish. Hospitality etiquette is a whole science that consists of just one fundamental statement - you welcome guests. If not, then it’s better not to invite anyone to visit, because in this case you will count every minute of guests’ arrival in your house and these minutes will last forever.

Hospitality is demonstrated by the way hosts treat guests from the moment they arrive to the time they leave the house. To some extent, hospitality is a kind of character trait that is formed from childhood and depends on family upbringing. A hospitable person is always sincerely happy to have guests. He will be able to entertain, interest and treat them, even if there is nothing in the house, and will make efforts to make guests feel welcome in his home.

Hospitality is a state of mind. Therefore, in order to be hospitable, it is not enough to learn a set of tips. They can also be taken to the point of absurdity, for example, such a rule as begging guests to try something turns into obsessive torture. Cases are different: someone refuses a delicious cake because of their diet, and someone because of diabetes, but does not want everyone present to know about his illness. Moreover, it is unacceptable to impose alcoholic drinks. This is no longer a manifestation of generosity and hospitality, but of elementary lack of culture.

When we are not talking about a ceremonial feast, then, depending on the purpose of the visit, the person who came to visit is offered food or a cup of coffee or tea. If a guest refuses a treat, you should find out whether the person is really hungry or is doing this out of politeness. In any case, preparing tea will not take much time, and it is better to put it on the table along with light snacks, sandwiches or sweets, rather than asking whether the guest wants to be treated or not.


Previously, even in families where there were no smokers, it was considered necessary to provide an ashtray for guests. Nowadays, a cultured person will not even ask permission to smoke at a party, especially where there are children. If the owners are approached with such a question, a negative answer is not considered impolite.

The rules of hospitality exist not only for the owners of the house, but also for the guests themselves. In our “telephonized” times, it is not customary to visit people without prior agreement. This applies to visiting even close relatives and friends. Their privacy should be respected.

According to the rules of good manners, one should not be late for a visit, but no one is immune from surprises on the road. If the unexpected happens and you appear when the feast has already begun, under no circumstances extend your hand to greet each guest - greet everyone with a nod of your head and sit down at the table, without taking up much of the attention of those present.

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Who comes to visit in the morning? Learning the rules of hospitality

There is a parable about a French woman: when the doorbell rang in her house, she took an umbrella, put on a raincoat and went to open the door; if the guest was welcome, she said: oh, what a blessing that you found me at home, I just returned a minute ago from a walk. Please come in, let's have some tea. If the guest was not to her liking, she would answer the following: what a pity, but I cannot receive you, as I am in a hurry to the meeting. You can use this technique. The main rule of hospitality is: a guest is the best thing that can happen to you. this moment(the time when you invited guests to your place), so if you don’t like receiving guests, it’s better not to do it.

Photo archive of N. Vertyanova

The first thing we do is send invitations. They can be oral, written (anniversary, family celebration) or SMS message. In the form in which you received the invitation, in the same form you must respond to it. Having accepted an invitation, you cannot cancel it without an objective reason. If it is an invitation to dinner, then it is better to notify a week in advance so that people can adjust their schedule; if it is an anniversary or celebration, then invitations are sent a month in advance. The day before receiving guests, clean the house (apartment), check all the dishes that will be on your table for cleanliness. Prepare a clean, well-ironed tablecloth and napkins. Also change hand towels in the restroom for fresh ones. Think over the menu and entertainment program. It is customary to arrive on time to visit; it is indecent to be late. You should not arrive earlier than the appointed time, as the hostess may be finishing the last preparations before receiving guests. If you are late, be sure to notify the hostess or host how long you will be delayed. If you are visiting, take care of small souvenirs for all family members. For example, flowers for the hostess (given by a male guest), a bottle of good wine for the owner, sweets or small souvenirs for the children.

Rules for introducing and introducing guests:

  • a man is introduced to a lady;
  • to the eldest in age - they represent the younger;
  • boss - subordinate.

Seating rules:

As a rule, the host and hostess occupy the end sides of the table (the most inconvenient); if the table is round, then they sit opposite each other. On the right side of the hostess is the most honored guest - a man, on the right of the owner, the most honored guest is a lady. On the left side of the host and hostess are the less honored guests. Remember that at official events you and your husband may be seated!

Table manners:

  • back straight;
  • no elbows on the table;
  • We don’t reach across the table for food, but ask for it;
  • place a cloth napkin on your lap;
  • We replace fallen devices with clean ones;
  • during a toast, men hold their glass slightly lower than the lady's;
  • the man at the table courts the lady on the right, and, if necessary, the lady on the left.

Forbidden topics of conversation during a feast:

  • religion;
  • money;
  • health;
  • policy.

When to leave:

A simple way is to ask the hostess in advance what time the event is scheduled until, and be ready to leave it minute by minute. Another sign can be the owner or hostess glancing at their watch during a conversation. There are guests who have to be told in a verbal, correct form: it was a wonderful evening, thank you for coming, tomorrow I will have a difficult day.

Good Guest:

  • never comes uninvited;
  • does everything to make the holiday a success (dances, sings karaoke, takes part in any other events planned by the owners);
  • is located in the room where the reception is taking place;
  • does not show others his bad mood;
  • does not stand on the sidelines, but gets to know the guests and communicates;
  • be sure to thank the hostess for her hospitality and delicious food;
  • leaves on time.

In the next article we will talk about telephone and netiquette.

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Objectives of the lesson: to introduce children to the rules of etiquette; to form in students an understanding of the need to comply with the rules of ethical behavior.

Educational. Organize the acquaintance of children with the rules of behavior at the table, when visiting; practice using words meaning request, apology.

Correctional. Teach to analyze and evaluate communication, speech, behavior among others; distinguish true politeness from ostentatious politeness.

Educational. To form the inclinations of self-control in children’s behavior; foster a friendly atmosphere in their relationships.

Visiting Grandfather Etiquette. Shainsky’s music “Birthday” sounds

Answer: This is a set of norms and rules of behavior established for various forms of communication, or simply - compliance with the rules of good behavior.

Teacher: “Invitation Etiquette.” You can invite someone to visit in writing or orally. But first, a warm-up on the questions:

  1. What to do if you are invited to visit? (thank you, ask your parents for permission.)
  2. Is it possible to invite someone to a birthday party by phone? (you can, but only a very close friend)
  3. Is it polite to be late for a visit? (indecent)
  4. If for some reason you cannot accept an invitation, what should you do so as not to offend the inviter? (apologize and be sure to state the reason for the refusal)
  5. How should you invite to a birthday party: a few hours before the celebration or in advance? (in advance)
  6. – What kind of guests are there? \Invited, unexpected, came from far away, early, late, bored, overstayed\

    Let's remember Russian proverbs about guests. An uninvited guest is worse than a Tatar. Uninvited guests Out of the feast. The most welcome guest is the one who is invited. \Students collect proverbs and explain their meaning\

    Now listen to the invitation rules that you are asked to remember

    Invitation rules:

    1. When inviting friends over, you must be sure that they will be welcomed in your home, so you should warn your family that you will be coming with friends.
    2. Parents need to know where their children went, otherwise they will worry. Therefore, when you invite friends over, be sure to ask if they have warned your family.
    3. If someone comes to you for the first time, be sure to show where the toilet, bathroom is, which door leads where.
    4. If there are any adults at home, be sure to introduce your friend to them.
    5. If you want your friends to visit you often, try to be very attentive to them, do not leave the guest alone.
    6. Your task is to write invitation cards to a friend. \ Pupils in groups make a postcard, write, then read out the invitations). Teacher: So, the invitation has been received, now you need to choose a gift, the next task is devoted to gift etiquette.

      (The assistants bring out a table on which there are a variety of objects: socks, a handkerchief, a vase, a flower, a box of chocolates, a book, a soft toy).

      – You see a lot of gifts on the table. The student must choose the gift that he would like to give to his friend. Consider the main thing: you will need to explain to whom exactly you will give this gift and why your choice fell on this particular item.

      (The student shows the gift and explains his choice).

      Tell me, what do you love most when guests come to you, for example, for a birthday? (Receive gifts)

      “I’ll give my girlfriend a car,
      I'll give my sister a machine gun,
      For my father - a brigantine model
      And a hockey stick for grandpa. You will be glad!
      I saved some weights for my grandmother,
      For mom - a video game.
      My principle is the best in the world:
      Whatever I need, I give!”

      Do you share the same opinion?

      Tips from

      How to choose a gift

      1. A gift should be chosen with respect, with love, for the person for whom it is intended.
      2. It should match the interests, age, and person you are choosing for.
      3. The gift should not only be beautiful and elegant, but also useful so that the person remembers you warmly and often.
      4. Never mention the price of a gift, how difficult it was for you to find it, or how long it took you to make it.
      5. Never give pets as gifts unless you have been asked to do so or you know for sure that the gift will be welcomed.
      6. Remember, the gift must be wrapped. The packaging must be beautiful and original. Don't wrap your gift in newspaper.
      7. Flowers are always a good gift. Flowers can be given to everyone and for any occasion.

      Teacher: The gift has been chosen. You can go visit. But in fact, that's not all. After all, a person’s appearance is also very important!

      Name the rules for the appearance of a well-mannered person.

      1. Clothes must be clean.
      2. Hair must be styled.
      3. Clothes should be modest and discreet.
      4. Teacher: Now the questions are for those who have a good sense of humor. I will give you humorous definitions of clothing items, and you guess what I really mean:

  • greenhouse boots (high boots, felt boots);
  • sheepskin coats for the watchman (sheepskin coat);
  • headdress for a fool (cap);
  • sleeveless vest with hem (sundress);
  • butterfly on a braid (bow);
  • nose umbrella (visor);
  • switchmen (pants);
  • ladies' cocked hat (kerchief);
  • cook's protective clothing (apron);
  • extra shoes (galoshes);
  • tassel item (shawl).
  • Teacher: Well, now you are really ready. You can go visit. You are visiting.

    “Do you know the rules of conduct for hosts?” How do you understand the meaning of the word “Hospitality”. Let's see how the hero of O. Grigoriev's poem “Hospitality” behaves.

    Get off this sofa
    Otherwise there will be a hole there.
    Don't walk on the carpet -
    You will rub a hole in it.
    And don't touch the bed -
    The sheet may be wrinkled.
    And don't touch my closet
    Your nail is too sharp.
    And you don’t need to take books -
    You can tear them.
    And don't stand in the way...
    Oh, wouldn't it be better for you to leave?

    Now let's listen to the advice Grandfathers of Etiquette and his assistants.

    Rules of conduct for hosts:

  1. Greet guests warmly, even if they came uninvited.
  2. Invite guests to the table and treat them to something.
  3. Take care of entertaining the guests, make sure everyone has fun.
  4. Make sure that guests do not quarrel so that they enjoy being together.
  5. Thank guests for coming and gifts.
  6. Is it pleasant to dine at a clean, neat, well-served table, or is the main thing that the food is tasty, and everything else is unimportant? We will find out the answer if we solve the crossword puzzle.

    1. What do you say when you leave the table? \Thank you\
    2. What is between the mouth and stomach? \esophagus\
    3. What is digested in the stomach? \food\
    4. What is after the esophagus? \stomach\
    5. Where does food initially go? \mouth\
    6. Where does nutrient absorption occur? \intestine\
    7. What do we put on the table? \tablecloth\
    8. What word came out vertically?\appetite\

      Write and speak correctly. Writing on the board. Appetite.

      The decoration of the table and the appearance of the prepared dishes can arouse appetite and positive emotions.

      How to properly cover a table?

      1. The tablecloth should fall 20-30cm on each side of the table.
      2. The cutlery is placed according to the number of people dining.
      3. First, place the widest of all, a stand plate, which protects the table from hot things. This plate is removed only before tea is served.
      4. A plate from which to eat is placed on it, and a cloth napkin is placed on this plate. During meals, this napkin, folded in half, is placed on your knees; it protects your clothes.
      5. A small plate for bread is placed to the left of the stand plate and forks; if it is not placed, the bread can be placed on a paper napkin.
      6. To the left of the stand-plate-fork, according to the number of dishes, teeth up.
      7. To the right of the stand plate are knives according to the number of dishes, with the blade facing the plate and a spoon with the convex side down.
      8. In front of the knives and spoon, closer to the center of the table, there are large glasses for water on the left, small glasses for strong drinks on the right.
      9. If there is dessert, in front of the stand plate, closer to the center of the table, there is a dessert utensil: a fork with the tines up, a spoon with the convex side down, the handle to the right, a knife with the blade towards the stand plate, the handle to the right.
      10. To the right of the glasses is a small glass with paper napkins, you can put the napkins next to the cutlery.
      11. It is customary to hold the knife in the right hand and the fork in the left.

      Table setting.

      1. A cup and saucer are placed opposite the person sitting at a distance of 4-5 cm from the edge of the table, the handle of the cup faces to the right, a teaspoon lies under the handle of the cup on the saucer, with its convex side down, with the handle towards the person sitting.
      2. The butter knife is placed to the left of the cup and saucer or on the dessert plate for the cake, standing to the right of the cup and saucer, the jam rosette is to the left of the cake plate.
      3. Glasses in cup holders are placed on a dessert plate.
      4. 1. When can you sit down to the festive table?

  • as soon as they entered the room.
  • only after the owners sit down.
  • after the hostess's invitation +
  • 2. You sit down at the table, take a napkin and...

    • tuck it into your collar.
    • put on your knees +
    • place it next to the plate.
    • 3. How to behave if you are offered a dish that you don’t really like?

      • angrily refuse.
      • refuse, giving the reason for refusal.
      • take some, thanking +
      • 4. How to eat a cutlet correctly?

        • knife and fork.
        • one fork +
        • with one knife.
        • 5. Why is a knife applied to fish?

          • to separate meat from bones +
          • to cut a large piece into small ones.
          • to hold the piece when using a fork.
          • 6. Which cuts from the common dishes should you choose?

            • The biggest.
            • the smallest.
            • those that are closer to you +
            • 7. If you need to cut food into pieces, which hand should you hold the knife in and which hand should you hold the fork in?

              • in the right hand - a fork, in the left - a knife.
              • in the right hand - a knife, in the left - a fork +
              • one by one.

              8. What should you do if you accidentally dropped a fork, knife or spoon on the floor?

              • pick it up and continue eating.
              • ask for another device.
              • apologize and ask for another device +

              Place cutlery on the dining table.\mutual check\

              The fat man stands with his hips on his hips,

              Hisses and boils, orders everyone to drink tea.\ Samovar\

              Only in Rus' did they drink tea from a samovar. The city of Tula was considered his homeland. In the old days there was no tea in Russia and instead they brewed currant leaves, strawberries, raspberries, linden flowers, Ivan tea and others. Almost 300 years ago, the Russian Tsar received a gift from the Mongol Khan. These were bags with an incomprehensible inscription “bah-cha”, which translated as “tea for brewing.” The king liked the tasty drink. And since then, merchants from overseas countries began to transport it to Russia. Tea was expensive in those days, not everyone could buy it. That’s why the expression “indulge in tea” appeared.

              – Name our popular varieties of tea.\Lipton, Akhmat, Beseda, Bodrost, Lisma, Edwin\

  1. I want to reveal a secret
    And some useful advice:
    If illness happens to anyone,
    You can treat yourself with tea.
  2. Tea is the healthiest of all medicines,
    Helps against diseases
    Tea refreshes us in the heat
    And in cold weather it warms you up.
  3. And the drowsiness will overcome,
    And he will argue with fatigue,
    Will crush any illness.
    Tea for health is your best friend!
  4. Now let’s remember the names of medicinal herbs, flowers or fruits that we add to tea in order to recover faster.

    1. There was a tablecloth
      White as snow,
      The teeth are all around
      Shita without hands,
      And on that tablecloth -
      Golden loaf.\Chamomile\
    2. And in the forest, and in kvass,
      Both in candy and in tablet\Mint\
    3. Good grass -
      Red head
      And he will give you honey,
      And he’ll brew some tea.\Ivan-tea\
    4. There is also decoration
      There is also intimidation
      Look and admire
      Don't poke your hands in! \Rose hip\
    5. In the blue envelope is the following question: do you know the rules of behavior at the table? (Children's answers) Sketch based on the story by V.A. Oseeva “Cookies” Question: did the children know the rules of behavior at the table\(no\ - What does this story teach?

      Reading table manners in the textbook that suggests Grandfather Etiquette and his assistants.

      Table manners:

      1. Do not reach across the table or through your neighbor for any dish, ask him to pass this dish to you.
      2. Don't speak loudly, try not to attract everyone's attention.
      3. Do not address anyone across the table, talk to your neighbors at the table.
      4. Eat slowly.
      5. Don’t say that this or that dish is not very tasty - all dishes should be praised.
      6. Don't talk with your mouth full.
      7. Talk, first of all, about what interests the owner, the birthday person who invited you.
      8. At a birthday party, guests need to be entertained. Music, songs, games, dancing, laughter are signs of a cheerful holiday.

        Game “Compliments” Children give each other balloon. As soon as the music stops, the player who has the ball in his hands must compliment the person from whom he received the ball.\Examples of compliments: “You look great!” “What a wonderful smile you have!” “I like your haircut so much!” “This hairpin suits you very well!”\

        Grandfather Etiquette and his assistants advise:

        Don’t forget to invite your friend to visit you, make an appointment for the next meeting - this is required by etiquette.

        – What new things do you now know about the culture of behavior at a party?

        Communication culture. Topic: “Rules of politeness and hospitality”, 2nd grade

        Goal: To teach to analyze and evaluate communication, speech, behavior among others; distinguish true politeness from ostentatious one; consolidate knowledge of the rules of behavior when visiting.

        During the classes:
        Guys, the topic of our lesson is “Rules of Politeness and Hospitality.” I would like you to remember the rules of behavior for a polite person and be able to immediately assess whether this or that person, or you yourself, did the right thing. Our conversation will be unusual. It's a bit like the game show What? Where? When?” Our assistant will be the Wise Owl; it is not for nothing that the eagle owl is considered a symbol of wisdom. Around him you see colored envelopes with questions and answers.
        (The teacher spins the top)

        You will be the experts. Let's open the red envelope and see what kind of question it contains.
        Since the topic of our lesson is “Rules of Politeness and Hospitality,” let’s check if you know how to politely invite your friends to visit you. What invitation rules do you know? (Children's answers)
        Now listen to the rules of invitation that the Wise Owl invites you to remember.

        Invitation rules:
        1. When inviting friends over, you must be sure that they will be received warmly in your home, so you should warn your family that you will be coming with friends.
        2. Parents should know where their children went, otherwise they will worry. Therefore, when you invite friends over, be sure to ask if they have warned your family.
        3. If someone comes to you for the first time, be sure to show where the toilet, bathroom is, which door leads where.
        4. If there are any adults at home, be sure to introduce your friend to them.
        5. If you want your friends to visit you often, try to be very attentive to them, do not leave the guest alone.

        Let's see what's hidden in the other envelopes.
        (The teacher spins the top)
        In the purple envelope is the following question: “Do you know the rules of conduct for hosts?” How do you understand the meaning of the word “Hospitality”. Let's see how the hero of O. Grigoriev's poem "Hospitality" behaves.
        Get off this sofa
        Otherwise there will be a hole there.
        Don't walk on the carpet -
        You will rub a hole in it.
        And don't touch the bed -
        The sheet may be wrinkled.
        And don't touch my closet
        Your nail is too sharp.
        And you don’t need to take books -
        You can tear them.
        And don't stand in the way...
        Oh, wouldn't it be better for you to leave?
        Can the owner of the house be called hospitable? What advice would you give him? (Children's answers)
        Now let's listen to the advice of the Wise Owl.
        Rules of conduct for hosts:
        1. Greet guests warmly, even if they came without an invitation.
        2. Invite guests to the table and treat them to something.
        3. Take care of entertaining the guests, make sure everyone has fun.
        4. Make sure that guests do not quarrel so that they enjoy being together.
        5. Thank guests for coming and gifts.
        Let's thank the Wise Owl for his advice and continue the game.

        Now let's open the green envelope. Tell me, what do you love most when guests come to you, for example, for a birthday? (Receive gifts)
        Do you like giving gifts to others?
        Here's how one boy decided to do it:

        “I’ll give my girlfriend a car,
        I'll give my sister a machine gun,
        To the brigantine model father
        And a hockey stick for grandpa. You will be glad!
        I saved some weights for my grandmother,
        For mom - a video game.
        My principle is the best in the world:
        Whatever I need, I give!”

        Do you share the same opinion? What to give to your family and friends? How to choose the right gift? (Children's answers)
        Tips from the Wise Owl:
        How to choose a gift
        1. A gift must be chosen with respect, with love, for the person for whom it is intended.
        2. It must match the interests, age, of the person you are choosing for.
        3. The gift should not only be beautiful and elegant, but also useful, so that the person remembers you warmly and often.
        4. Never mention the price of a gift, how difficult it was for you to find it or how long it took you to make it.
        5. Never give pets as gifts unless you have been asked to do so or you know for sure that the gift will be welcomed.
        6. Remember, the gift must be wrapped. The packaging must be beautiful and original. Don't wrap your gift in newspaper.
        7. Flowers are always a good gift. Flowers can be given to everyone and for any occasion.

        (The teacher spins the top)
        In the blue envelope is this question: do you know the rules of table manners? (Children’s answers)
        Reading the rules of table manners offered by the Wise Owl:

        Table manners:
        1. Do not reach across the entire table or through your neighbor for any dish; ask him to pass this dish to you.
        2. Don't speak loudly, try not to attract everyone's attention.
        3. Do not address anyone across the table, talk to your neighbors at the table.
        4. Eat slowly.
        5. Don’t say that this or that dish is not very tasty - all dishes should be praised.
        6. Don't talk with your mouth full.
        7. Talk, first of all, about what interests the host, the birthday person who invited you.
        Finally the last yellow envelope.
        The time spent visiting has passed quickly, it’s time for you to say goodbye. What should you remember before leaving? (Children's answers)
        The wise Owl advises:
        Before you leave, don't forget to say goodbye. When parting, be sure to thank him again for the invitation, tell him how pleasant it was to spend this time, the evening in this house, thank your friend’s parents for the holiday arranged for you.
        Don’t forget to invite your friend to visit you, arrange the next meeting - this is required by etiquette.

        Summarizing:
        Reading a fairy tale by Al. Ivanov “How impolite Khoma was” by role.
        - What does this fairy tale teach?
        — What rules of politeness did Khoma and Suslik violate?
        -What advice could you give them?

        Hospitality Rules

        Ask yourself a question: do you know how to behave with people and be pleasant in communication? Do you follow the rules of behavior at home, at a party, on the street, at the theater, at a party? After all, each social circle requires compliance with its own rules. It is easier for a well-mannered person to achieve success and make a career, because he will fit perfectly into any society. Therefore, try not to neglect the lessons of good manners, which will allow you to feel free in any situation.

        Not everyone likes to receive guests, but almost everyone has to do this due to a wide variety of circumstances. So let's try to look at some classic situations and try to behave in them with dignity. Not only does hospitality require you to be attentive and attentive to each guest, but also ** It is considered indecent to leave a guest alone in a room for a long time.**So agree in advance with your household about the distribution of responsibilities among themselves, otherwise the owners will rush between the kitchen and the dining room, and the guest will languish from idleness in the living room.

        In exceptional cases (for example, such as was brilliantly shown by Eldar Ryazanov in the film “Office Romance”), offer the guest a magazine or newspaper, and keep him busy with something. If the phone rings or you are asked to leave for a minute, be sure to apologize to the guest. Just don't overdo it.

        **For a short visit, it is not necessary to set the table.**You can offer a cup of coffee, tea, fruit, cakes, and the guest is usually offered the most comfortable spot. Our Russian traditions have not yet outlived their usefulness and such simple techniques are not popular with everyone, but still, you should not invite guests every time “for dumplings” with the inevitable pies, Olivier salad and raw smoked sausage. Times have changed, all these delicacies are sold in any store on every corner.

        But if you really started a “feast for the whole world,” then ** Everything must be ready before the guests arrive.**The sight of a lathered housewife in a robe and curlers makes a repulsive impression even against the backdrop of a beautifully set table. Calculate the time so that by the time the first guest arrives, you are already in all your splendor and in full dress. It’s even better if you can sit quietly for ten to fifteen minutes while waiting for guests. At the same time, remember if any little detail was missed.

        The owner meets the first guests together with the hostess. If newcomers call, the owner opens the door for them, and the hostess remains in the room with the already assembled guests, rather than leaving them to rush into the hallway. Attention! If the hostess is a single woman, then the guests can be received by her closest friend, who will assume the responsibilities of the host for that evening.

        Now get ready for a little nervous shock. The rules for receiving guests, it turns out, have not changed at all since the end of the century before last, so I will simply quote the relevant pages from a book on good manners, published in St. Petersburg in the eighties of the century before last. You will then make the necessary minor adjustments yourself.

        “The duty of the owner, and even more so of the mistress of the house, is to receive visits with courtesy and ease, and in such a way that everything on you and around you is decent and pleasant, so that everyone is pleased with you and leaves you with a sincere desire to soon again to see you.

        Everything that is in your home should combine the greatest pleasantness and the greatest possible grace. Perfect order, extraordinary cleanliness and tidiness, very successfully replacing excessive luxury - this is what should distinguish both the very entrance to the house, its interior decoration and the clothes of the mistress of the house.

        In such a house, in which many visits are received, a dressing room is necessary; if there is no such thing, then the living room should take its place.

        Receiving guests in the dining room is by no means permitted by generally accepted rules of courtesy.

        If someone enters the reception room with or without a report, you should immediately stand up, go towards him and ask him to sit down.

        If a young man comes for a visit, then you need to offer him an armchair or chair, but if the guest is already an elderly person, then it is appropriate to offer him only a chair. If this is a visitor, then politeness requires offering her a place on the sofa or sofa, which, however, she should refuse if she is an unmarried girl.

        What does it mean to live by the rules?

        What rules of communication between people do you know? What rules of hospitality do you know?

        Express your opinion about the argument between two seventh graders.

        Peter. Rules prevent people from living, so people often break them.

        Larisa. Rules are necessary. If there were no rules, people simply would not know what to do.

        Variety of rules

        As you know, Winnie the Pooh believed that it was better to visit in the morning, and to cross the street at any traffic light, but always in a crowd. Not everyone thinks Winnie the Pooh's rules are flawless. Can there be rules for all occasions? Can the rules be the same for everyone? To answer these questions, let's try to understand the world of rules.

        It seems like the rules have always existed. According to the rules of child care, you were fed on time and walked with you. When playing with your peers, you agreed on the rules of the game and took offense at those who violated these rules. When the time came, you went to school. There are a lot more rules here. They surround you on all sides. The rules in textbooks teach how to write, read, and count. The rules of conduct for students require not to be late, not to litter, not to make noise during class, etc. But there are also fire safety rules, traffic rules, rules of conduct in public transport and etc.

        In the very word “rules” one hears “correctly”, “right”. In V.I. Dahl’s dictionary it is written: “A rule is a law, or a decree, or a legalization, a basis for action in given cases, under certain circumstances.” A wise expert in the Russian language noticed that a rule is most often associated with an established procedure for actions under certain circumstances. Consequently, rules are created so that people can act successfully in certain cases. Rules are also called norms.

        Rules, or norms, regulate the actions of people. Society recognizes behavior that complies with the rules as legitimate and considers it the norm.

        There are many rules in society, or social norms. Let's get to know some of them.

        It is possible to group the rules in force in society in another way: by the severity of the measures that are applied to violators, by the number of people they are designed for.

        Traditions of hospitality of the Russian people

        During the lesson, students get acquainted with the traditions of hospitality of the Russian people. The lesson can be used in ORKSE lessons or in class.

        View document contents
        “Traditions of hospitality of the Russian people”

        Subject: Traditions hospitality of the Russian people (lesson on ORKSE) 4th grade
        Target
        : acquaintance with the traditions of receiving guests

        Tasks:
        — introduce the traditions of hospitality of the Russian people
        — to develop the ability to apply knowledge acquired in the lessons of ORKSE, literature

        To cultivate interest and respect for the traditions and customs of the Russian people, patriotism, tolerance;

        Develop the ability to independently evaluate the results of your activities and your classmates.

        Lesson type: learning new material.
        Metasubject connections: Russian language, the world around us? kbnthfnehf

        Methods: visual, practical, partially exploratory, ICT

        Forms: frontal, group.
        Equipment: interactive board; task cards, music library (physics lesson)

        Organizational part.
        Greetings. Ready for the lesson.

        Self-determination for activity

        Once upon a time there lived a wise old man. He had three sons. Good sons obeyed their father in everything.

        One day the old man called his sons to him and said:

        “Soon I will leave you, my children.” I leave you everything that I have acquired through labor and intelligence. Divide all my cattle into four equal herds, take a herd for yourself, and continue your father’s work with success. Live together and teach good things to your children.

        The sons bowed to their father, thanked him for the gift, but before leaving the yurt, they turned to him with a question:

        “Did we mishear, father, did we understand your order correctly?” There are three of us, and you ordered the cattle to be divided into four parts. Who are you leaving the fourth part to?

        · Who do you think the fourth part of the cattle was intended for? (Students' answers).

        The father replied: “I leave a quarter of my cattle... to your guest. Let everyone who needs food and shelter, who comes to your home out of desire or need, find shelter and warmth, affection and plentiful refreshments in you. And if your guest, out of modesty, begins to refuse food and drink, tell him that he eats and drinks his own, and not yours, for in your property there is also his share... Remember, my children, as the old sage said: “He has done good - got the good out of it!” Together with the guest, light and the joy of communication enter the house...

        · What do you think showed your father’s wisdom? (Students' answers).

        - What will we talk about in class today?

        III. Work on the topic of the lesson

        —Have you ever wondered why people visit? (Children's answers)
        Teacher: During communication, they learn news, discuss events, consult, and share joy and sorrow with each other.

        Centuries have passed. Much has changed since then. But the people preserved the traditions of hospitality. And today we will get acquainted with the customs of receiving guests of the Russian people, with the rules of hospitality etiquette.
        - How can you call receiving guests differently... (hospitality).
        — How do you understand the word “hospitality”?
        — The ritual of hospitality, in essence, is a communication between two parties, the host and the guest.
        2) Vocabulary work.
        — In the dictionary of S.I. Ozhegov gives this interpretation of the meaning of the word “guest” - one who visits, visits someone with the purpose of seeing, talking, spending time together.

        Many words with the same root are derived from the word guest. Name them. Put the words on the board - cards
        Guest- live with someone as a guest.
        Hotel- a gift or money from the guest to the owner.
        Hospitality- hospitality to guests

        — You and I live in a country where 160 nationalities live in peace and harmony. Each nation has its own traditions and customs: “How many nations - so many traditions and rituals.” However, every person must realize that he is a representative of his people and must respect both his people and other peoples.

        — List the nationalities that you know. Today we will get acquainted with the traditions of hospitality of the Russian people.

        3) Work on the topic of the lesson

        Russian hospitality

        Hospitality has always been characteristic feature Russian person. It was assessed, first of all, by hospitality. In the old days, a guest was supposed to be given something to drink and feed to his fill.

        Custom dictated almost forcefully feeding and drinking the guest. The owners knelt down and tearfully begged them to eat and drink “just a little more.” This was explained by the fact that villages and estates were located far from each other, and the rare guest who crossed the threshold of the house was always a joy. Since then, hospitality in Russia has always come first. In Rus' Dear guests were always greeted with bread and salt, and it was customary to warm and feed the visiting person. Our ancestors gladly received the guest - they did not skimp, they put everything they had on the table. That’s why the saying arose: “Everything on the table is the swords that are in the oven.” The hosts were even offended when the guest ate and drank little.

        4) Practical part

        Exercise 1. (Appendix No. 1)
        Work in groups. Each group receives information about the hospitality of the Bashkir, Russian, and Tatar peoples. Students must mark the rules of hospitality of the Russian people on a piece of paper and provide brief information. (Each group reads out)
        - Evaluate your work. (teacher evaluates with a circle)
        - Hospitality is an art - the ability to make guests happy. People say: “The guest is happy - the owner is happy.”

        — Receiving guests in your home is a big responsibility, because you must do everything so that your guests have a pleasant time. Therefore, you need to receive guests correctly.
        - How to do this? Where to begin?

        — Create a structure for receiving guests
        (invitation, meeting, treat, entertainment, farewell - appear gradually on the board).
        Stage 1 “Invitation” (work in groups)
        Question: - With what words do we most often begin an invitation to visit?
        Each group says a variant of the invitation.
        - Come see me tomorrow...
        - I invite you to my place for...
        - I will be very glad if you come to me...
        Question: - What could be the reason for an invitation to visit? (children's answers)

        “Depending on the type of celebration to which you invite guests, in person at a meeting, by phone or by sending an invitation by mail, indicate the date, time and location of the celebration, and, if necessary, the type of clothing. When inviting guests, you must remember that those invited must have sufficient time to prepare for the celebration, because each guest must choose a gift for the hosts of the evening and choose the appropriate outfit. As a rule, it is customary to invite people to a wedding or significant anniversary a month before the celebration, and to home celebrations - no less than a week.”
        Question: - Do you think it’s possible to visit without an invitation? (Students' answers).
        Stage 2 “Meeting” «. When meeting a guest among the Russian people, they were always greeted with a bow to the ground. A dressed-up hostess came out to the assembled guests and always bowed from the waist. The guests also bowed to her and the ritual of “kissing” began. The guests came up and took turns kissing the hostess. When the hostess headed to the special women's table, this served as a signal to start and sit down at the tables. The ceremonial table always stood in the “red corner”, near the stationary benches. This was more honorable than sitting on side benches, since it was believed that the guest was under the protection of the saints.
        Stage 3 “Treat”

        The beginning of the meal was marked by the owner of the house serving each invited guest a piece of bread with salt. Since salt was a very expensive product at that time, it was used only on special occasions. Even at the royal court, salt shakers were placed closer to the owner and important guests. Therefore, salt was one of the most important products. Another measure of hospitality was how strong the tea was brewed. Depending on the fortress, one could judge how the owners of the house treated the guest, how hospitable they were. Traditions of serving dishes have changed a lot since that time. To begin with, pies were served, then dishes of meat, poultry and fish (this was called roast), and then at the end of the dinner - soups (“ear”). Having rested after the soups, we ate various sweet snacks for dessert.


        “And you and I, let’s set the festive table.” The class is divided into groups.

        make a collage of illustrations on the theme: “Festive table”

        create a “Russian cuisine” menu from certain products.

        List only Russian dishes:

        Beshbarmak, Siberian dumplings, pilaf, okroshka, jellied meat, borscht, fish soup, manti, kurnik, chak-chak.

        Discussion. self-assessment and assessment of other groups. The teacher evaluates with circles

        Stage 4 “Entertainment” Games, dancing. (physical minute “Kolobok”)

        “I suggest you rest now.”
        Musical physical exercises are conducted with students (turn on the video).

        — Guys, another tradition of hospitality is the ability to say goodbye correctly. You need to choose the words and expressions that we say when we say goodbye to guests.

        They saw off the guest and wished him a good journey, saying “good riddance.” In addition, the custom was to pour it on the road and sit on the path. In those days, this meant that the owner of the house wished the guest that his journey would be smooth as a tablecloth.

        — How should hosts and guests behave when saying goodbye?
        For example:- Thank you, dear guests, for coming to us and checking on us.
        - Come to us again, we are always glad to meet you.
        — Words of gratitude or farewell.

        5) Reinforcing the topic of the lesson

        1) Work on slides

        We have become acquainted with some rules of hospitality and let's evaluate some fairy-tale characters from the hospitality side (fairy tales “The Fox and the Crane”, “Fly Tsokotukha”, “Porridge from an Axe”, “Winnie the Pooh Visiting the Rabbit”)

        2)Work with proverbs

        Russian hospitality is famous all over the world; it is considered a manifestation of the Russian broad soul. Russian hospitality does not happen by halves, but only on a grand scale.

        It seemed important to me.....

        7.) Homework

        – Ask adults about family traditions of receiving guests; find and write down proverbs and sayings about hospitality in your notebook.

        Self-assessment – ​​We will show our mood, our impression with the help of circles. Let's make a flower - the middle is already there, this is my impression from today's lesson. And you glue the petals - your mood.

        What rules of communication between people do you know? What rules of hospitality do you know?

        Answers and explanations

        1 Don’t try to have your interlocutor maintain your vision. Don't impose your opinion

        2 There is no need to talk about a person if he is not around (to judge), much less criticize

        3 Say only good things about people.

        3 Do not ridicule the actions of others.

        4 Show interest in the conversation, even if you are not interested. 5 Do not show your superiority over others in the conversation, even if you are better versed in this topic.

        6 If you feel that you have offended a person. I need to apologize.

        7 There is no need to give advice unless asked.

        The main thing when communicating with people is to talk less and listen carefully

        Hospitality RULES

        1 You need to show attention to any person who comes to visit you. Be polite and friendly to everyone.

        2 There is no need to be very intrusive and persistent. For example, “try my salad” or “have this drink” 3 Introduce strangers to each other 4 Try to maintain a conversation with each guest. 5 If a person is about to leave, there is no need to stop him (he may have his own plans)

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Ask yourself a question: do you know how to behave with people and be pleasant in communication? Do you follow the rules of behavior at home, at a party, on the street, at the theater, at a party? After all, each social circle requires compliance with its own rules. It is easier for a well-mannered person to achieve success and make a career, because he will fit perfectly into any society. Therefore, try not to neglect the lessons of good manners, which will allow you to feel free in any situation.

Not everyone likes to receive guests, but almost everyone has to do this due to a wide variety of circumstances. So let's try to look at some classic situations and try to behave in them with dignity. Not only does hospitality require you to be attentive and attentive to each guest, it also It is considered indecent to leave a guest alone in a room for a long time. So agree in advance with your household about the distribution of responsibilities among themselves, otherwise the owners will rush between the kitchen and the dining room, and the guest will languish from idleness in the living room.

In exceptional cases (for example, such as was brilliantly shown by Eldar Ryazanov in the film “Office Romance”), offer the guest a magazine or newspaper, and keep him busy with something. If the phone rings or you are asked to leave for a minute, be sure to apologize to the guest. Just don't overdo it.

Hospitality Rules

For a short visit, it is not necessary to set the table. You can offer a cup of coffee, tea, fruit, cakes, and the guest is usually offered the most convenient place. Our Russian traditions have not yet outlived their usefulness and such simple techniques are not popular with everyone, but still, you should not invite guests every time “for dumplings” with the inevitable pies, Olivier salad and raw smoked sausage. Times have changed, all these delicacies are sold in any store on every corner.

But if you really started a “feast for the whole world,” then Everything must be ready before the guests arrive. The sight of a lathered housewife in a robe and curlers makes a repulsive impression even against the backdrop of a beautifully set table. Calculate the time so that by the time the first guest arrives, you are already in all your splendor and in full dress. It’s even better if you can sit quietly for ten to fifteen minutes while waiting for guests. At the same time, remember if any little detail was missed.

Hospitality Rules

The owner meets the first guests together with the hostess. If newcomers call, the owner opens the door for them, and the hostess remains in the room with the already assembled guests, rather than leaving them to rush into the hallway. Attention! If the hostess is a single woman, then the guests can be received by her closest friend, who will assume the responsibilities of the host for that evening.

Now get ready for a little nervous shock. The rules for receiving guests, it turns out, have not changed at all since the end of the century before last, so I will simply quote the relevant pages from a book on good manners, published in St. Petersburg in the eighties of the century before last. You will then make the necessary minor adjustments yourself.

Hospitality Rules

“The duty of the owner, and even more so of the mistress of the house, is to receive visits with courtesy and ease, and in such a way that everything on you and around you is decent and pleasant, so that everyone is pleased with you and leaves you with a sincere desire to soon again to see you.

Everything that is in your home should combine the greatest pleasantness and the greatest possible grace. Perfect order, extraordinary cleanliness and tidiness, very successfully replacing excessive luxury - this is what should distinguish both the very entrance to the house, its interior decoration and the clothes of the mistress of the house.

In such a house, in which many visits are received, a dressing room is necessary; if there is no such thing, then the living room should take its place.

Receiving guests in the dining room is by no means permitted by generally accepted rules of courtesy.

If someone enters the reception room with or without a report, you should immediately stand up, go towards him and ask him to sit down.

If a young man comes for a visit, then you need to offer him an armchair or chair, but if the guest is already an elderly person, then it is appropriate to offer him only a chair. If this is a visitor, then politeness requires offering her a place on the sofa or sofa, which, however, she should refuse if she is an unmarried girl.

Hospitality Rules

If the owner of the house receives a visit, then he must take a chair and sit opposite the visitor; If this responsibility is assumed by the mistress of the house, and if a close friend of hers is visiting, then she must seat the latter next to her.

When several ladies pay a visit, in this case the first place should be offered to the eldest of them, and then other ladies should be seated, depending on the rank they occupy.

In a room that has a fireplace, the side places near the fireplace are considered honorable, and those that are directly opposite the fire are considered inferior.

A married woman who wants to be given special honor must be led to the place of honor by the mistress of the house herself.

If such a place has already been occupied by a younger lady, then the latter should offer it to the older lady, and she herself should take a chair and eat in a less visible place.

If a guest comes to you while you are eating or having breakfast, then you should interrupt lunch or breakfast until the arrival asks you to continue eating and not be embarrassed by his presence.

Young people should be attentive to the guests of their parents.

Hospitality Rules

A young man or young woman should not be engaged in reading or anything like that while their parents are visiting.

It may happen that the conversation that parents have with guests is not at all of interest to fashionable people, nevertheless they, that is, a young man or a young girl, should not give reason to even suspect this, but on the contrary, they should see that they are stifling with attention to what the elders are talking about.

With people visiting you, you must always and in all cases be polite and courteous.

Even if the guest were a hindrance to us in some way, then even then in our reception we should not let the guest notice that his visit is unpleasant to us and that we want this visit to be as short as possible.

The owners of the house are obliged to accompany the visitor at least to the exit door.”

Hospitality Rules

“After the greeting, the host or his son helps the guests remove their outerwear and invites them into the room. The guest, upon entering the room, makes a general bow and approaches the hostess. The hostess should immediately stop the conversation, apologize to the others, stand up and take a few steps towards the new guest. A young girl or man, if he is not very old, can be greeted while sitting, giving them your hand. Welcoming the guest, the hostess thanks him for coming.


§ 15. Diplomatic techniques

Breakfasts, lunches, cocktails, buffets, tea

Diplomatic techniques are one of the generally accepted and widespread forms of foreign policy activity of governments, foreign affairs departments, diplomatic missions and diplomats. Receptions are held both to commemorate important events (national holidays, anniversaries, anniversaries of the signing of treaties, as well as on the occasion of the stay of a distinguished guest or delegation in the country), and as part of the daily activities of the ministries of foreign affairs and embassies.

Receptions organized by a diplomatic mission contribute to the establishment, maintenance and development of contacts between the embassy and the host country. At such receptions, foreign diplomats explain the policies of their countries, collect information about the host country, and exchange opinions on important international problems. Therefore, any diplomatic reception has great political significance both for those who organize it and for the guests present at it. Of even more important political nature are the receptions organized by the country's governing bodies in honor of distinguished foreign guests or delegations.

The traditions of holding receptions go back to ancient times. Hospitality has been and remains an essential indicator of the honor and dignity of the people and the state. Countries carefully preserve the historical traditions of receiving guests as symbols of peace and kindness. The traditions of Russian hospitality are still celebrated by foreign guests. In the past, guests in Russia were greeted with honor and respect:

Honor the guest, no matter where he comes to you;

if you cannot honor him with a gift, then with food and drink.

(From the teachings of Grand Duke Vladimir
Vsevolodovich Monomakh to his children.)

Many years of international practice have established the types of diplomatic receptions, methods of their preparation, and diplomatic etiquette that the participants in the receptions adhere to. Protocol practice in Russia has some peculiarities in the organization of receptions, but in general it coincides with international practice. In our diplomatic protocol, as is the case in other countries, receptions are divided into daytime and evening, receptions with and without seating at a table.

Daytime meals include receptions such as “a glass of champagne”, “a glass of wine”, and breakfasts.

“A glass of champagne” usually starts at 12 o’clock and lasts about an hour. The reason for organizing such a reception may be the anniversary of a national holiday, the departure of an ambassador, the stay of a delegation in the country, or the opening of an exhibition (festival). During the reception, in addition to champagne, guests may be offered other drinks (wine, juices, mineral water). Waiters serve drinks and snacks. From an organizational point of view, this is the simplest form of reception, which does not require extensive and lengthy preparation.

A similar technique is the “glass of wine” technique. The name in this case emphasizes the special nature of the technique.

Breakfast is served between 12 and 15 hours. Breakfast usually starts at 12.30 or 13.00. The breakfast menu is compiled taking into account national traditions. When organizing breakfast on the Russian side, the menu consists of one or two cold appetizers, one fish or meat dish and dessert. Serving a first course and/or hot appetizer at breakfast is not excluded.

Juices are offered before breakfast. During breakfast, dry grape wines can be served, and at the end - champagne, coffee, tea.

Breakfast usually lasts an hour and a half, of which about an hour - at the table and about 30 minutes - with coffee, tea (coffee, tea can be served at the same table or in the living room). Guests typically arrive for breakfast in casual clothing unless the dress code is specifically specified in the invitation.

Breakfast is one of the most common types of diplomatic receptions. Breakfasts are organized on the occasion of the arrival and departure of ambassadors, anniversaries of treaties and other anniversaries, in honor of distinguished foreign guests, in order to maintain contacts between the Ministry of Foreign Affairs and foreign diplomatic missions in Moscow.

In international protocol practice, it is generally accepted that daytime receptions are less formal than evening ones.

There are several types of evening receptions.

The “cocktail” starts between 17:00 and 18:00 and lasts about two hours. During the reception, waiters serve drinks and cold snacks (in the form of canapés - small sandwiches). Hot food can be served. Sometimes there is a buffet where waiters offer drinks to those who wish.

The reception “a la buffet” is held at the same hours as the “cocktail”. However, at a buffet reception, tables may be set with snacks, including hot dishes. Guests themselves approach the tables, pick up snacks and leave, giving the opportunity for others present to approach.

Receptions such as “cocktail” and “a la buffet” are held standing. In both cases, in order to emphasize the special solemnity of the reception, champagne, ice cream, and coffee can be served at the end of the reception.

If the reception is held on the occasion of a national holiday or in honor of a distinguished guest, a small concert or film screening may be organized at the end of the reception. The solemnity of the reception can be emphasized by indicating a special dress code in the invitation.

Lunch is considered the most honorable type of reception. It usually starts at 20:00 or 20:30, but no later than 21:00. According to Russian protocol practice, lunch can begin at an earlier time.

The lunch menu, in accordance with national traditions, includes two or three cold appetizers, a first course, a hot fish course, a hot meat course and a dessert. The service of drinks is the same as at breakfast. Lunch usually lasts two to three hours or even longer. After the table, where the guests stay for about an hour, everyone goes to the living rooms for a conversation; Coffee and tea are served here. In some cases, coffee and tea may be served at the dining table. Often, lunch requires a special uniform (tuxedo or tailcoat for men, evening dress for women).

Dinner starts at 21:00 or later. It differs from lunch only in the start time. In some countries, on especially solemn occasions in connection with the stay in the country of the head of state or a delegation led by a statesman himself high level Two receptions are arranged in a row: immediately after lunch, a “cocktail” or “a la buffet” type reception is held for distinguished guests.

A buffet lunch involves free seating at small tables of four to six people. Just like at a “buffet” reception, tables are set with snacks and there are buffets with drinks. Guests pick up snacks and sit at their discretion at one of the small tables. This kind of reception is often organized after a concert, watching a film, or during a break in a dance evening. In tropical countries, this kind of reception is often held outdoors - on the veranda or in the garden. A buffet lunch is less formal than lunch.

Evening receptions also include “tea,” held between 4 and 6 p.m., usually for women. The wife of the Minister of Foreign Affairs invites the spouses of ambassadors and other women to “tea”. This form of reception is also used when farewell visits are made by the spouses of heads of diplomatic missions to the spouse (Minister of Foreign Affairs). For “tea,” one or more tables are set, taking into account the number of guests. Sweets, cookies, fruits, drinks are served. Canapés are not excluded.

In international practice, the “jour fixe” type technique is becoming less and less common. The wife of the Minister of Foreign Affairs or the spouse of the ambassador appoints for the entire season the day and hour of each week when she expects guests. At the beginning of the autumn-winter season, an invitation is sent out once, valid for the entire period, unless special notice is given. This technique, sometimes called “Wednesdays”, “Thursdays”, “Fridays”, is the same in form and content as “tea”.

There are other types of diplomatic receptions: musical, literary, dance evenings, meetings of diplomats during sports competitions. It is curious that in Canada, for example, a reception is held on the occasion of a “musical ride on horses.”

§ 16. Before guests arrive

Type and location of reception. Who would you like to see? What should you treat your guests to? RSVP

Each appointment is preceded by careful preparation. It is necessary to determine the type of reception, taking into account the purpose for which it is being organized, the location, draw up a list of invitees, fill out and send out invitations in advance, draw up a menu and seating plan at the table, if we are talking about breakfast, lunch, dinner. If the reception is organized at the ambassador's residence or at the embassy, ​​then the ambassador's wife should pay special attention to preparing the premises, setting the tables, and instructing the waiters who will serve the reception.

The rules for preparing and organizing receptions arranged by the Russian side for foreign guests and diplomatic missions abroad, although generally similar, have some significant differences.

When organizing a reception in honor of foreign guests and delegations in Russia, diplomatic protocol does not have to resolve such issues as finding premises (if we are talking about a reception with a large number of participants), servicing the reception, since in each country, including Russia, Highly qualified waiters are hired for state receptions. The issue of organizing a concert after the reception, if there is a need to give the reception a special solemnity, is also resolved quickly and effectively. The Minister of Foreign Affairs of the Russian Federation and his deputies actively use the mansion of the Ministry of Foreign Affairs of the Russian Federation during official events (breakfasts, lunches, negotiations with foreign guests) (see Appendix No. 12).

Representative offices abroad often face difficulties in resolving such issues as the location of the reception and the number of guests, the day and time of the reception. The Ambassador naturally prefers to hold receptions at his residence or in the embassy building. Taking into account legal status At the residence of the ambassador and the embassy, ​​guests visiting the ambassador find themselves in this case as if on the territory of the state represented by the ambassador. If the reception is held outside the embassy, ​​then a restaurant with good cuisine and high service culture is selected. In this case, the national flags of the ambassador’s country and the host country, as well as portraits of the heads of both states, are often hung in the premises rented by the embassy. When choosing the type of reception, the traditions and customs of the host country are taken into account. Thus, in Russia, when receiving a foreign delegation headed by the head of state, government, or the Minister of Foreign Affairs, breakfast and lunch are organized on our part.

A reciprocal event on the part of the guest is not provided.

The practice of the diplomatic corps in Moscow when organizing receptions is varied. On the occasion of national holidays of their countries, the heads of diplomatic missions organize receptions such as “cocktail”, “a la buffet”, “glass of champagne”, “glass of wine”. As part of daily diplomatic activities, the embassy in Moscow is often invited to. breakfasts, lunches, film screenings, etc.

The same type of receptions are organized by Russian embassies in foreign countries.

When determining the date of admission, one should proceed from the following: that receptions are not organized on holidays and non-working days, but on Muslim countries– on the religious holiday “Ramadan”. Receptions will not be held on days of national mourning, and previously scheduled appointments will be cancelled.

Compiling a list of invitees is one of the most important elements of the preparatory work. In addition to accompanying persons and members of the delegation, the ambassador of the guest's country and senior diplomatic staff of the embassy are invited to a reception in honor of a distinguished guest or foreign delegation on an official visit.

On the Russian side, the reception is attended by state leaders, ministers, and other officials who participated in the negotiations or are engaged in cooperation with the guest country in economic, scientific, technical, cultural and other areas. If the guest arrived with his wife, then the spouses of the officials participate at the reception on the Russian side. The total number of people invited to the reception is determined. The business need for contact with one or another invitee is taken into account. The size of the premises where the reception is held must correspond to the number of guests and service capabilities. Crowding during the reception should be avoided.

At a reception hosted by the embassy Russian Federation, leaders of the country, officials of departments and public organizations, representatives of cultural and scientific circles are invited. If the reception is dedicated to an anniversary in bilateral relations, then an invitation to the diplomatic corps is not provided. Foreign diplomats attend receptions dedicated to national holidays of countries, as well as at representative events of embassies held in the course of their daily activities. The embassy should sometimes exercise particular caution when inviting representatives of opposition parties in some countries.

Even with the most careful study of the list, it cannot be avoided that some of the invitees will not be able to attend the reception for various reasons. This so-called “attrition rate” is taken into account when estimating admission costs.

Modern international protocol practice testifies to the desire of countries to make diplomatic receptions modest, avoid excessive pomp, limit or exclude the serving of alcoholic beverages, and refuse overly expensive dishes.

The menu at a diplomatic reception should have a national flavor. However, the tastes of the guests, their national and religious traditions are taken into account. You should think in advance about those who eat only vegetarian food or do not eat pork. Game is not served at the reception during the period of ban on hunting in the country.

At a reception at the embassy, ​​the ambassador's spouse should ensure that the menu includes National dishes. Whether it will be pies or pancakes, meat or fish prepared in a special way specific to a given country, or a dessert made from fruits for which the country is famous is a matter of taste and taking into account local conditions.

There is an international trend towards breakfast; lunches; "a la buffets" modest. Gone are the “Lucullus feasts,” when “wine flowed like a river, neighbor gave neighbor water.”

But at the same time, the organizers of the receptions strive to give them a national flavor. This is especially noticeable in China; Japan, countries of South and Southeast Asia.

Anyone who has visited China at least once, for example, will forever remember “Chinese cuisine”: “swallow’s nest soup”, “shark fins”, “fried bamboo”, etc. In the 50s, the writer Wanda Vasilevskaya visited China: She noted with humor: “In China they eat everything: everything that flies except airplanes, everything that crawls except a tank, everything that floats except a submarine.” And one can only respect the people who managed to so carefully preserve ancient traditions, and even if they “modernize” them, it will not be to the detriment of national characteristics.

And this is how Her Majesty Elizabeth II was treated; The Queen of the United Kingdom of Great Britain and Northern Ireland, and His Royal Highness Prince Philip, Duke of Edinburgh, in the Kremlin, in the Chamber of Facets, at a dinner given in honor of distinguished guests by the President of the Russian Federation B.N. Yeltsin and his wife October 18, 1994

All dishes must be tasty and beautifully served. At receptions it is customary to use good quality tableware: crystal, porcelain, silver. Fresh flowers on tables and in living rooms give the rooms a festive and cozy feel. Flowers are sometimes chosen to match the colors of the guest's flag.

On especially solemn occasions, at a reception in honor of the head of state, the anthems of the guest country and the host country are performed upon his entry into the hall. During such receptions, concerts are sometimes organized and the national music of the host country and the guest country is performed. At the end of the reception, the main guest, accompanied by the host, is the first to leave the reception. At this time the orchestra performs a solemn march.

In front of the building where the reception is taking place, a guard of honor is sometimes lined up to provide military honors upon the arrival and departure of the main guest.

Guests are invited to the reception by special written invitations. Invitation forms are printed in a typographical manner, and the name of the invitee, his position, and the type of reception, day, hour and location are indicated by hand. All of this information can be typed, but in the past this was considered less polite.

If a reception is organized on the occasion of the stay of a distinguished guest in the country, an anniversary, or a national holiday, then the invitations have the nature of special forms produced by printing.

When organizing receptions that include seating, you should find out in advance whether the guest will be able to accept the invitation. In this case, the letters RSVP (repondez, s"il vous plait - please reply) are placed in the lower right corner of the invitation form. The ambassador verbally agrees in advance with them on inviting the main distinguished guest to the reception - the president, prime minister, minister of foreign affairs. and only after receiving their consent sends an invitation. In this case, the letters RSVP are crossed out and “p.m.” is written instead. (pour memoire - for memory).

Invitations are usually sent one to two weeks before the reception. This allows us to hope that guests will be able to plan their time so as to be able to arrive at the reception. To send invitations, courier or courier is used; less often, invitations are sent by mail.

Having received an invitation, you should read it carefully. This will save you from mistakes and awkward situations in which a person may find himself who does not understand the invitation he received. Regardless of what language the invitation is written in, you should be completely clear about the following: who, for what occasion, where, when, dress code, whether a response to the invitation is required. The information clarified as a result of such analysis will help you make the right decision.

An invitation that contains the letters RSVP and is not crossed out must be responded to without delay. A delay in response, and especially its absence, is evidence of discourtesy. It is better to politely refuse in advance than. delay the answer. It is advisable to give a written response to an invitation with a “request to respond”, regardless of its nature - positive or negative.

The response is drawn up on behalf of those who received the invitation in a third person, without a signature. It will not be a mistake if the answer is given over the phone.

In some countries, there is a procedure according to which it is obligatory to send a written response (positive or negative) to an invitation to a reception hosted by the head of state.

An example of such an answer:

“Ambassador Extraordinary and Plenipotentiary of the Russian Federation and M.I. Petrova have the honor to confirm receipt of a kind invitation from Mr. President and Mrs. K. to lunch (or breakfast) on Tuesday, March 10, at eight o’clock in the evening, which they gladly accept.”

Sample negative answer:

“Extraordinary and Plenipotentiary Ambassador of the Russian Federation and M.I. Petrov, due to leaving on vacation in the coming days, unfortunately, will not be able to accept the kind invitation of the Ambassador Extraordinary and Plenipotentiary of Finland and his wife to breakfast on Friday, June 21 of this year.”

§ 17. Each guest has his own place

Seating principles. Some features

At receptions such as breakfast, lunch, dinner, guests are seated at the table in a strictly defined order. Seats at the table are divided into more and less honorable. The most honorable place is to the right of the hostess (at a reception with the participation of women) and to the right of the owner (at a men's reception). Next come the seats to the left of the hostess, to the left of the owner. As you move away from the hostess and owner, the places become less honorable. At a reception where only men are present, the main guest may be offered a seat at the table opposite the host. The main rule of seating: the most honored guests sit in the most honorable places. Deviation from this rule can be regarded as deliberate damage to the prestige of the guest and the prestige of the state he represents.

Difficulties with seating do not arise if, when compiling a list of invitees, the approximate seating arrangement at the table is also taken into account. Moreover, in addition to the indicated basic rule, it should be taken into account that at receptions with the participation of women, one should avoid seating a woman next to a woman, it is better to alternate between a man and a woman; spouses are not seated next to each other; It is indecent for a woman to sit at the end of the table. You should also consider allowing guests at the table to communicate without an interpreter. Otherwise, you will need to invite translators or entrust their functions to junior diplomatic staff of your embassy.

It is possible that drawing up such a preliminary seating arrangement will force changes to be made to the original list of invitees.

Seniority among diplomats is not difficult to determine. The reference point for this is diplomatic ranks. Seniority among diplomats of the same rank is determined by time spent in the country. It is more difficult to determine seniority among political and public figures, representatives of business circles, and the press. The protocol department of the host country can help dispel any doubts that arise. This will prevent errors in seating arrangements.

It should also be remembered that the spouse is given the seniority of the spouse. This rule helps to ensure correct seating at a reception where women are present, or at an all-female reception.

At mixed receptions, if the host of the reception does not have a spouse, he can offer a seat at the table opposite himself to the senior guest or the wife of the senior diplomat of his embassy. In protocol practice, interpreters most often sit at a table.

As responses from invitees are received, the seating arrangement will be updated.

On the day of the reception or the day before, a general list of participants for breakfast, lunch, dinner is drawn up - foreign guests and from the embassy in order of protocol seniority.

Diplomatic protocol has developed a technique for designating seats at the table. Placement and cover cards are printed - small white rectangles made of thick paper with the names of all reception participants handwritten or typed.

In the hall where guests gather and where. drinks are served (or before entering the hall), a seating plan is displayed on a small table.

Strictly in accordance with the plan, each place at the table is indicated by a couvert card. Those invited to the reception get acquainted with the seating plan, find their place, and check the names of their neighbors on the right and left. If the situation and time allow, get acquainted first, since it is less convenient to do this at the table.

At receptions with a large number of guests, special cards are used indicating the place at the table.

The seating arrangement at a diplomatic reception today, although it does not cause violent discontent as it did in the past, still requires a lot of attention, because it can lead to complications in personal contacts. Sometimes you even have to take into account such “little things” as the sociability of individual guests, their compatibility, and other personal qualities. Proper seating is one of the components of a successful reception.

Having familiarized himself with the seating plan, the guest quickly finds his place at the table, indicated by a cover card. Having entered the hall, those invited stand and wait until the hostess approaches her place and invites everyone to sit down. The men help the ladies by moving their chair back a little. The waiters begin serving food to the main guest and the guest. Last of all, they approach the hostess and owner. Etiquette suggests that guests do not start eating until the waiter offers the dish to the hostess, and she gives a “signal”: you can start.

The seating charts shown in the seating charts at different tables are used in both Russian and international practice.

In particular, in Russia, during an official visit of the head of state (government), breakfast (lunch) is held in the Faceted Chamber of the Grand Kremlin Palace. Depending on the number of participants, one or another type of table is selected.

In February 1997, the diplomatic corps in Moscow was notified of the introduction of additions to the main provisions of the state protocol practice of the Russian Federation. The concept of “state visit” was introduced as the highest category of visits to Russia by heads of foreign states.

In this case, the reception is held in the St. George Hall of the Kremlin. A table seating chart has been developed (attached).

DINNER IN HONOR OF THE MINISTER OF FOREIGN AFFAIRS

Attending the lunch are:

The most common seating plans are:

1. Only men are present, the host offers the main guest a seat at the table opposite him:

2. Reception with women, the host and hostess take places at the ends of the table:

This form of seating is often used in cases where ambassadors and chargés d'affaires with their spouses are present at the reception. This makes it much easier to seat guests.

3. Reception with women, U-shaped table, host and hostess sitting opposite each other:

4. At a U-shaped table, the hostess and the owner sit side by side.

In diplomatic practice, a round table is often used. The principles of seating at such a table are the same as at a rectangular one. A round table is convenient when the position of the reception participants is more or less the same.

§ 18. “...Dishes were brought to guests according to rank”

Not only theater begins with a hanger. Exchange of speeches. If you are correct... About clothing at diplomatic receptions

The reception will be successful if the scheme for its implementation is thought out in advance. They say that “theater begins with a coat rack.” The same can be said about a diplomatic reception. But, not forgetting about the hanger, the ambassador should, if many guests are expected, worry first of all about notifying the militia (police) through the diplomatic protocol of the host country about the arrival of a large number of cars and the need to ensure their parking.

The reception layout or plan should include a place where the hostess and host greet the guests. One of the employees must be assigned to escort guests to the halls. Other diplomats and their spouses must deal with them.

At a reception on the occasion of a national holiday or other important date, the ambassador awaits the arrival of the guest of honor, meets him, and escorts him to the main hall to the table. This serves as a signal to everyone else that the official, ceremonial part of the reception has begun.

If a reception is being held for some special occasion and the ambassador is expected to make a toast, the embassy will inform the Ministry of Foreign Affairs of the host country about this in advance if it expects a return speech. It's a different matter when the government of a country organizes a reception in honor of a distinguished foreign guest. At this type of reception (breakfast, lunch, buffet reception), the program of the guest’s stay in the country provides for the exchange of speeches. The text of the distinguished guest’s speech is translated in advance into the language of the host country, and the response speech is translated into the language of the guest’s country. In this case, there is no need for oral translation.

Toasts are also provided at receptions such as breakfast, lunch, and dinner. This is usually done at the end of the reception when champagne is served.

The text of the toast can be prepared in advance in writing and read out. Often the host makes a toast without written text, but this does not mean that the text was not prepared in advance. Russian diplomatic protocol allows for a toast to be made at the beginning of a reception (breakfast, lunch, dinner).

Diplomatic techniques give good opportunity their participants can conduct conversations on various issues, and at receptions without seating ("cocktail", "a la buffet", etc.) conversations with a large circle of interlocutors are possible.

At breakfast (lunch, dinner), the hostess and the host, paying the main attention to the main guest and his wife, nevertheless strive to involve all the guests in the conversation. Therefore, at the table, as a rule, they talk about events that may be of interest to all guests: news of literature, art, cinema, painting, or some special press report that has aroused interest throughout the world. Guests try to avoid talking at the table about controversial issues and issues that, for various reasons, may be unpleasant for any of the guests.

At small receptions with the ambassador over coffee (tea) in the living room, where, as they say, men and women form separate groups, an exchange of opinions on important political issues is not excluded. The reception is often used by the host to carry out instructions from his government and convey information to the official representative of the host country. A guest can also use such an occasion to inform the ambassador on some important issue and ask his opinion. Therefore, when preparing a reception, it is important to think carefully about the plan of conversations, with whom and what to talk, to whom and what to say.

A well-prepared and well-thought-out reception can be overshadowed by unqualified service. Experienced head waiters and waiters are involved in servicing the reception. Without prompting, they must know when, what and how to serve, what and when to remove, who to start serving dishes with and who to finish with, how to behave when making toasts. In short, they must ensure that the reception runs flawlessly from start to finish.

Diplomatic etiquette as a norm of behavior for a diplomat has specific features. A diplomat's behavior is used to judge the country he represents. By improper behavior, a diplomat can damage the prestige of his state.

The rule has become a truism that a diplomat, “while abroad, should not try to impose his customs and manners, but must respect the customs of the host country. There is no greater bad manners than a rash judgment or criticism of something that may seem at first glance unusual or unusual.

And although diplomatic etiquette inevitably reflects the social and moral foundations of the society of which a given diplomat is a representative, as a result of many years of communication between diplomats different countries There are general rules of good manners in etiquette.

The first commandment of a diplomat is accuracy. The diplomat will arrive on time for the reception and will stay at the reception no longer than required by the rules of decency. It is considered rude to show up at a reception a few minutes before it ends. It is better to arrive at the beginning of the reception and then leave, after apologizing to the hostess and host. A guest leaving a reception 15-20 minutes after arriving without announcing the reasons may be regarded as an unfriendly demonstration.

There can be no question of being late if there is an invitation to a reception with seating arrangements (breakfast, lunch, dinner). Guests for this kind of reception arrive within 3-5 minutes and after a short pause, used for mutual greetings and introductions, are invited to the table. If, nevertheless, circumstances forced the guest to be a little late and he arrives when the dinner reception has begun, he should approach the hostess and host, explain, without going into detail, the reason for his lateness, greet them, bow to those present and take the place assigned to him.

The first to arrive at the reception are junior employees, then senior ones; the ambassador, as it were, brings up the rear in the arrival of his employees. Leaving the reception is carried out in the reverse order: first the older ones, then the younger ones. Guests should not all leave at once; it is better to disperse gradually. The guests disperse in such a way that by the end of the reception indicated in the invitation, the last of those present say goodbye to the host and hostess.

It is not recommended to stay late at appointments, as delaying the appointment becomes burdensome for the hosts. When arriving at or leaving a reception, it is not necessary to shake hands with everyone present. You need to greet (or say goodbye) hands with the owner and hostess, and the rest can only bow.

As a sign of special respect for the guest at evening receptions (lunch, dinner), the dress code may be indicated in the invitation. In this case, in the lower right corner it may be written “Black tie” - “black tie”, which means a tuxedo-type suit, less often “White tie” - “white tie”, that is, a tailcoat. In countries with a hot climate, on special occasions, guests come in festive clothes of the national style.

But the invitations to a reception hosted by Indian Prime Minister Indira Gandhi in 1976 said: “Come in suits.” Explaining, the protocol representative of the Indian Ministry of Foreign Affairs noted that some guests from the Indian side could appear at the reception in untucked shirts with short sleeves.

The appearance and manners of a guest, his ability to behave correctly at the table at breakfast, lunch, dinner, as well as at other types of receptions, is one of the important elements of etiquette that should not be neglected.

ABOUT CLOTHING AT DIPLOMATIC RECEPTIONS HELD IN THE RF

1. For men

Costume. For breakfast, “tea”, “cocktail”, as well as for other receptions starting before 20.00 hours, you can wear a suit of any color, unless these receptions are held on the occasion of a national holiday or in honor of (or on behalf of) the head of state, head of state government or the Minister of Foreign Affairs on an official occasion.

It is understood that a suit of any color will not be a suit of a bright tone.

For receptions held on the occasion of a national holiday or in honor of (or on behalf of) the head of state, head of government or minister of foreign affairs on an official occasion, as well as for receptions starting at 20.00 hours or later, it is recommended to wear a black suit or, as a last resort, , dark-colored suit (dark blue, dark gray, dark brown).

The suit should always be carefully ironed. It is preferable to wear a fresh suit.

The occasions when a tuxedo should be worn are specifically indicated on the invitation. So, at a dinner with Queen Elizabeth II of Great Britain, President of the Russian Federation V.V. Putin put on a tailcoat for the first time.

Shirt and tie. For all types of receptions, it is recommended to wear a white shirt with a starched or soft collar and any tie (but not a bright color). It is not recommended to wear colored shirts, especially knitted ones, or black ties. A black tie is worn only as a sign of mourning.

Shoes. It is recommended to wear black low shoes or boots. In the summer, you can wear colored shoes with a non-dark suit, but not sandals or sandals. Patent leather shoes are worn only with a tuxedo (and tailcoat).

Shoes must be thoroughly polished.

Socks. Must match the shoes.

Hat. Depending on the time of year, it is recommended to wear a hat: a light color in spring and summer, a dark (but not necessarily black) tone in autumn and winter. It is preferable to wear a hat in the same tone as the color of your coat or suit. It is not recommended to wear a black hat with a coat or suit of a different (non-dark) color. It is advisable that the hat be made of felt and not velor.

2. For women

For breakfast, tea, cocktails, as well as for other receptions starting before 20.00, it is recommended to wear a short dress, dress-suit or suit.

For receptions held before 20.00 on the occasion of a national holiday or in honor of (or on behalf of) the head of state, head of government or minister of foreign affairs on an official occasion, it is recommended to wear more elegant dresses, dress-suits of regular length.

Evening dresses are worn for dinners and receptions starting at 8:00 pm or later. They come in two types: semi-long, its length does not reach the floor by 15-20 cm, and long, reaching the floor. IN Lately Semi-long dresses are often worn for evening receptions.

Hat. For receptions starting before 20.00, it is recommended to wear a small hat made of felt, feathers, velvet or other material. At such receptions the hat does not come off.

At evening receptions (after 20.00) a hat is not worn.

Shoes. For receptions starting before 20.00, shoes with any comfortable heels are worn. Light high-heeled shoes made of suede, brocade, gold or silver leather, etc. are worn with an evening dress.

Gloves and bags. You can wear silk, lace and other gloves with an evening dress; Moreover, the shorter the sleeve of the dress, the longer the gloves; and vice versa. If the sleeves of the evening dress are long, gloves are not worn. The handbag should be small in size, made of beads, brocade, etc.

Clothing material. To sew clothes for receptions starting before 20.00, you can use wool, silk, crepes and other types of fabric; for evening dresses - silk, taffeta, crepe, moire, organdy and other types of fabrics.

A little more about women's clothing in society

A woman enjoys greater freedom in choosing the style of clothing, material and color of fabric than a man, whose clothes in most cases are of a uniform cut.

This provides a woman with greater opportunities to choose clothing styles and designs that best suit her individual tastes and suit the characteristics of her figure. At the same time, you need to remember that a good style of clothing should emphasize the appropriate beauty of shapes and correct existing figure flaws. This consideration must also be taken into account when imitating new fashion, when in search of modern forms of clothing they often resort to ugly and overly elaborate designs. It should be borne in mind that everything elegant in most cases is simple.

In diplomatic society, some traditions regarding women's clothing have been preserved, which must be respected. In particular, it is customary for women to wear an evening dress, more elegant than their usual everyday dress, to formal receptions, dinners, and in some cases to attend the theater. Evening dresses are made more open and usually have a longer skirt length, giving a slimmer figure.

The basic rule that must be followed when choosing clothing is that it matches the time and setting. Therefore, for example, it is not customary to receive guests or go on a visit in any luxurious, elegant dress during the daytime; For this, it is quite enough to have a simple elegant dress or suit.

A typical daytime reception dress is a short dress of a simple, formal style, closed or with a small neckline and 3/4 or full length sleeves. The material of the dress can be of any color, smooth or with flowers. In summer, light colors of the material are preferred, in autumn and winter - darker ones. For warm climates, dresses with large necklines and short sleeves are acceptable.

To decorate the dress, it is permissible to use collars, cuffs and lace frills.

On regular dresses during the daytime (from 13.00 to 20.00). It is not customary to wear a large amount of gold jewelry. As a last resort, you need to wear one or two modest gold items (a brooch, a hairpin) if they go with the dress.

There is an opinion among etiquette experts who believe that a woman should not put on jewelry before 6 pm.

General considerations that usually guide the choice of the style of a casual dress and the material for it are modest, strict and comfortable view, dresses, considering that it is used during the daytime, when usually all people are busy with work.

This dress is paired with comfortable shoes with any heel, a hat that matches the style of the dress and the season, as well as gloves - cloth or kid.

The color of shoes, gloves and handbags should be in harmony with each other and with the dress.

A day dress made of good quality material (silk, wool, etc.) is suitable for receptions both during the day from 13.00, and for “cocktails” and “a la buffet” receptions from 17.00 to 20.00.

A suit is a type of women's clothing and consists of a jacket, a skirt made of the same material and a blouse. For a jacket and skirt, smooth or striped materials are usually used. The color and quality of the material must correspond to the time of year: in summer, lighter materials in light colors are usually used, in autumn and winter, dense materials in dark colors are used. Any shoes can be worn, but they are elegant.

For receptions, a hat or cap with matching trim is always worn with a costume.

The suit is women's clothing for visits and receptions from 13.00 and from 17.00 to 20.00; The costume is especially suitable for outdoor receptions.

An evening dress, depending on the nature and solemnity of the reception, is made elegant, from relatively expensive materials.

A characteristic feature of an evening dress is a long skirt. The category of evening dresses can also include the so-called ball gown, with a large neckline and short sleeves. At official diplomatic receptions it is customary to wear an evening dress of a more formal cut made of good material. The dress can be made from calf, lace, crepe, etc. The choice of material density depends on the time of year and climatic conditions; style. For an evening dress, it is advisable to wear gloves of longer or shorter length, depending on the style of the sleeve of the dress. The color of the gloves should be in harmony with the color of the dress. Gloves are not required for a dress with long sleeves.

High-heeled shoes are worn with an evening dress. Older women can wear low-heeled shoes.

Evening shoes have a special shape. Regular shoes cannot be worn under an evening dress. Evening shoes can be made of thick silk (black and light), brocade and colored leather. The handbag for an evening dress should be small. It can be made of silk of any color, gold or silver leather, and embroidered with beads.

For formal receptions, it is customary to make an evening dress more elegant, using various types of lace, tulle or silk trims. Gold and jewelry are appropriate with an evening dress, while maintaining a sense of proportion and good taste. Young women can wear evening dresses in lighter colors, with a large neckline and short sleeves.

Evening dress is worn for diplomatic receptions starting at 20.00 or later.

A new fashion has now been introduced and is enjoying success. Instead of an evening dress, they wear a semi-long one, or, as is commonly called, a “dress (length) 3/4.” The length of this dress does not reach the floor by 15-20 cm.

This dress is suitable for theaters, balls, buffet receptions, dances, outdoor receptions, etc.

This dress is made from the same materials from which the evening dress is made. The same decorations are added as for the evening one. The rules for wearing them are the same. Sometimes you can wear regular shoes with this dress if they match the color and style.

How in some states they strictly monitor the dress code can be seen from the attached document received from the USSR Embassy in Burundi.

(Translated from French)

Copy of Ref. No. 118

Embassy of the USSR in the Republic of Burundi

Ministerial decree prohibiting indecent clothing that offends morals

Bujumbura, January 28. – As we know, the Minister of the Interior has issued a decree that will henceforth regulate the dress code in Burundi.

Having regard to Law No. 1/6 of December 19, 1966 on the organization of state and administrative power;

taking into account Article 176 of the 6th Chapter of the 2nd Book of the Criminal Code;

Considering that the attention of the public has been drawn to certain extravagant fashions which are imported from abroad and which cause public offense to morality;

Whereas the State is obliged to protect public morals by enforcing respect for the traditional modesty that has always been a credit to the Burundians and has been their characteristic feature;

Considering that indecent hairstyles, especially wigs, provocative and indecent clothing such as miniskirts and mini-dresses, are in clear contradiction with the traditional modesty and purity of Burundian morals;

The Minister decides:

Article 1. Prohibit the wearing of wigs, miniskirts, minidresses and any other extravagant clothing.

Article 2. Any violation of the provisions of this decree shall entail criminal liability ranging from 8 days to 3 years in prison and a fine ranging from 25 to 1000 francs or only one type of penalty.

Article 3. This decree does not prohibit the wearing of sportswear in places designated for these purposes.

Article 4. This decree comes into force from the moment it is signed.

Drawing of the State Emblem of the Russian Federation

Sample credentials

Uniform of 1st class officials (chancellor, actual privy councilor of 1st class) model 1834

Form of ranks IV class (state councilor):
semi-caftan model 1834

Uniform of servants of the Russian Foreign Office, model 1834

Courier uniform

Uniform of Consuls General, Model 1834

Uniform coat of the ranks of the consular service in Europe, model 1834

Uniform of 2nd class officials (actual privy councilor) model 1834

Sample dress uniform of the Swedish Minister of Foreign Affairs or Envoy

Court dress of spouses of ambassadors and envoys

CLOTHES OF A SOVIET UNION DIPLOMAT

Presidential invitation card
Russian Federation B.N. Yeltsin

Kremlin. St. George's Hall. Seating plan for the occasion
Victory Day

Your place at the table

Sample invitation card

Business card samples

Business card samples

Apparently, you cannot deny a foreigner a sense of humor when making his business card (reverse side)

Lunch at the Kremlin's Faceted Chamber in honor of US President Ronald Reagan (May 1988)

§ 19. More about etiquette

If Peter I “cut a window to Europe,” then we have now opened all our doors wide. An increasing number of people are being drawn into direct communication with foreigners – both in our country and abroad. Naturally, you want to appear before your partners in the best possible way, and not let the country you represent down. But how many different misunderstandings, and sometimes scandalous situations arise due to ignorance of basic norms of behavior! The purpose of this chapter, based on my own observations, is to give some tips on how to behave in society, what you can and should not do, so as not to embarrass yourself.

A little history

Etiquette (French etiquette - label, label) is a set of rules of behavior, including manners, clothing, forms of greetings and addresses, in other words, everything that is associated with the external manifestation of attitude towards people.

Of course, these are precisely external forms of behavior, and they still do not say anything about the inner, spiritual content of a person. He can adhere to various political, moral, religious principles. But following etiquette, the rules of which are always both specific and universal, involuntarily brings even the most different people together. It is clear that these rules are not eternal: changing eras naturally make their own adjustments to them.

It all starts with getting to know each other

In modern society, the dating ritual is, of course, not as complicated as it was in ancient times. However, here too there are certain rules that should be followed. Here are some of them.

Before going on a visit, to a reception, to a theater, to an exhibition, you should at least get a general idea of ​​the society in which you will be. If we are talking about a meeting with one specific person, then it is useful to have some information about him.

General rule is that when meeting, the younger one greets the older one first, and the man greets the woman first. But if you enter a room where several people have gathered, then you are the first to greet those present, regardless of your gender. The one leaving is the first to say goodbye to those remaining.

Upon entering, you should first of all greet the hostess, the owner of the house, and then everyone else. When greeting a man, you should be the first to shake hands with him, but with a woman you can limit yourself to a bow, unless, of course, she herself shakes hands. In this case, should you shake the woman’s hand or kiss her? The latter, it seems, is beginning to timidly revive, and not only in the diplomatic world. Having at one time proclaimed this a bourgeois relic, we are gradually returning to the idea that a woman still needs to be shown special signs of attention. And now you see more and more men who do not hesitate to kiss a woman’s hand (of course, in cases where it is appropriate). But even here you need to know when to stop.

When in public, a man always stands up (except for the very elderly) when a woman approaches him. She, in turn, when greeting a man, continues to sit, but stands up if there is another woman in front of her. The hostess of the house always gets up when greeting guests. And if, after greeting the guest, she continues to stand, then the man should not sit down.

Well, who says hello first if they are of equal age, have the same official and social position? Apparently everyone knows the answer; it is often cited in the press: the one who is more educated and polite is the first to say hello. Another thing is known: not to shake an outstretched hand means to offend a person, to insult him.

When greeting men, if they have gloves on their hands, they take them off; women do not do this.

It often happens that you need to meet someone, but there is no one to introduce you to. This can be fixed. You approach the person you are interested in, identify yourself (name, position and organization you represent) and say that you want to establish and maintain contact. If you have a business card, it is appropriate to hand it to your interlocutor. In this case, you can count on a similar answer.

And a few more details.

You have a hat on your head. When greeting this or that person, it is a good idea to slightly raise it. This does not apply to berets or sports caps.

When greeting, they take their hand out of their pocket and, of course, a cigarette from their mouth.

When shaking hands, especially with a woman, you should not shake your hand until it hurts, but you should not relax it to a jelly-like state.

Finally, one “little thing”: when saying hello, don’t be shy to smile a little. In addition to the fact that a smile always decorates a person, it also attracts your interlocutor.

How to contact each other?

Until recently, we often perceived the world around us in a primitive two-dimensional dimension. One part of humanity was considered as “comrades”, the other as “masters”. But now the address “gentlemen” has appeared among us. Our vocabulary includes the words “your eminence”, “your holiness”, “your majesty” and other forgotten addresses that sound from the television screen, are used at official meetings, in private conversations.

But, naturally, turning to another person takes on special significance when one of us ends up abroad. After all, you can easily make a mistake here. Difficulties sometimes arise due to language inconsistencies. Some forms of address accepted abroad sound too pretentious from the point of view of the Russian language, which leads to various incidents.

In general, when coming into contact with a foreigner, it is most reliable to address him by his last name, for example, “Mr. Wilson.” Familiarity should not be allowed, and if two Americans nearby call each other “Bob”, “Pete”, this does not mean that you should do the same.

When addressing officials with state status or military, diplomatic, or religious rank, as a rule, they do not mention their name. They say: “Mr. President”, “Mr. Prime Minister”, “Mr. General” (without naming the full rank, say, “Major General”, “Lieutenant General”, etc.). If you have a scientist in front of you, then it is appropriate to simply say “Dr. Watson”, “Professor Keller”. Etiquette also provides for such a remarkable detail: when addressing an official, he is usually “promoted” a little in his position. Thus, a deputy minister is called “Mr. Minister,” a lieutenant colonel is called “Mr. Colonel,” and an envoy is called “Mr. Ambassador.”

It is preferable to address a woman by her husband's last name: "Mrs. Hart." In difficult to pronounce and complex names, you can do without this by using the international form “madame”.

You should be especially careful when addressing men and women in countries where titles of nobility are preserved, which are mandatory when speaking with a particular person. You can still find a lot of details on this in the foreign literature on etiquette.

Appearance

“They accept you based on your clothes, you see them off based on your intelligence.” Someone may note that this expression is as old as time. However, it is still relevant. When preparing for this or that meeting, it is very important to think about your clothes, about your appearance in general. After all, even now you can often meet a visitor who, in the summer heat, is dressed in a black suit, a white shirt with a tight starched collar. But there is also another extreme: jeans that are not the first freshness, boots that have not seen brushes or shoe polish, a shirt (sweater, jacket) of an indeterminate color.

It must be remembered that a suit is a kind of business card for you and the institution you represent. This is especially important when attending official events: diplomatic and parliamentary receptions, congresses, symposiums, etc.

At receptions and meetings taking place in the first half of the day, preference is given to light colors in clothing (of course, taking into account the time of year and weather), in the second half - darker ones. Other components are selected accordingly: shirt, tie, shoes, jewelry for women. Naturally, everything must be immaculately fresh; a clean, ironed handkerchief is a must. Do not overuse perfumes, colognes, or deodorants. Measures are necessary here too. In addition, it should be remembered that fashion is individual. And that means you shouldn’t mindlessly imitate the cut of someone else’s suit, dress, or color of material. The main thing is to find your style. After all, you can spend a lot of money and be dressed very poorly. At the same time and at minimum costs many manage to look elegant. By the way, this will also be facilitated by the ability to hold yourself correctly, walk straight without slouching, sit in the same way, and take care of your hands. You shouldn’t raise your head too high so as not to appear arrogant, but also don’t lower it, looking from under your brows. It is considered indecent to throw your nose over your foot while sitting, even if the shoes are quite up to par.

It may seem that such rules are acceptable mainly for those traveling abroad on business trips; as part of various delegations and thus protects the prestige of his country. But wouldn’t it be useful for us, in our ordinary dealings with each other, and even more so at official and informal meetings taking place “at home,” to also adhere to such essentially simple requirements? I think the answer is clear.

The conversation was discussed above, but in this case we are interested in the etiquette of the conversation, that is, how to behave, when to come to a meeting, where to seat the guest.

Great importance has accuracy. It has long ceased to be “the courtesy of kings,” as they once said. Everyone needs accuracy; it helps create a good business atmosphere. And here even such a seemingly trifle is important. Let's say the meeting is scheduled for 11.00. The interlocutor must calculate everything so that by this time he will be at the door of the office itself, and not drive up to the building. Indeed, in the second case, being late, although small, is still inevitable, and this will be perceived as disrespect for the partner.

The recipient is also required to be punctual. There are still a lot of people who believe that by making someone wait in the reception area, they give themselves importance. Deep misconception! If some unforeseen delays arise, and it is too late to warn the visitor, then, after apologizing, you should do everything to brighten up his wait for the reception. You can, for example, offer the latest newspapers and magazines.

A business conversation is not a one-man show. The interlocutors participate in it on equal terms.

The conversation sometimes gets quite heated. The question arises: to argue or not, and if so, to what extent? Dispute is possible, and sometimes even necessary. It is not without reason that they say that truth is born in disputes. But you can’t argue over trifles or allow personal attacks.

Questions often arise: what is the best way to greet a guest, where to seat them, what to treat them with? If possible, you should offer him a seat on the sofa, and sit down so that he is on your right hand (in any seating arrangement, the right side is preferable to the left). But sometimes the interlocutors are located at the table opposite each other. At the same time, however, it is considered impolite to remain at your workplace; it is better to sit next to you on the side.

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