Is it possible to change a plane ticket? Is it possible to change an air ticket to another date and how?

13.07.2020

How can I change a ticket purchased online for another date? This question faces every traveler whose plans suddenly change. And a similar situation arises quite often. After all, everyone knows that the earlier you buy a ticket, the cheaper it will be. But we can’t always be sure in advance that we’ll be able to make the trip exactly on the day we planned.

Today, airlines offering a variety of flights across the most different directions, quite a bit of. Each of them has its own rules and conditions in terms of purchasing tickets, returning them, exchanging them, making adjustments, correcting errors, etc. Therefore, it is advisable to find out all the information you are interested in on a specific flight on the official page of the selected carrier. We will only describe general rules.

If upon purchase travel document you failed to foresee all the circumstances and your plans changed, there is no need to get upset and panic. To get started, open the electronic version of the ticket at personal account on the website where you purchased it, or carefully read the rules for correcting information on the carrier’s official website. A special section will indicate whether it is possible to change the air ticket to another date and how much such a service costs.

For example, a document has the mark “Changes” and a number in dollars (USD) or euros (EUR). Thus, it becomes clear that any changes will cost the passenger a certain amount of money.

Many airlines allow you to correct information, partially or completely, for a fee, and sometimes correct errors without penalty. It is advisable to find out the conditions and restrictions in this regard according to the problem that has arisen.

So, if you need to change the date and time of your flight, choose another available option because you don’t get on the plane, then there is a high probability that this action it will not be possible to implement it or you will have to pay a certain amount of fine for it.

Please note that this is significantly affected by the selected tariff. Usually than more expensive cost travel document, the higher the chances that you will be able to exchange your ticket for another date or make some other important changes, even without additional payments. For passengers who use economy class or have purchased a seat on the plane at a significant discount, this service may not be available.

How to do it?

If the conditions say that such a procedure is not prohibited, then you can change the ticket in various ways:

It is best to go to your personal account on the website where you made the reservation. You need to enter all the requested data in separate fields and select from the available flights the flight for which you want to make an exchange. If an additional fee is charged for such a service, then you should have a certain amount of money in your account.
You can contact hotline the carrier that will operate the flight you have chosen, or contact the website support service and ask to make changes by phone.
Even when registering and purchasing a ticket online, you can change the date to a more suitable one at the airport ticket office. Then you will have to present documents confirming your identity, for example, an internal or international passport and an electronic version of the itinerary receipt.

Video: how to return or exchange an air ticket?

Important nuances

Please note some important points:

You can exchange your ticket only if there are free seats on another date.
This can only be done within one airline on the same route, otherwise such actions are already qualified as returning a ticket and purchasing a new one.
Airline representatives can remove the fine for such changes only if plans are disrupted due to serious circumstances (death of a close relative, illness of the passenger himself), and there is documentary evidence.
It is unacceptable to exchange a higher fare ticket for a cheaper one.
If, in addition to the departure date, you decide to use a more expensive class, then you will have to pay the difference in price.

A long-distance flight is usually planned in advance, but sometimes circumstances force you to replace the purchased air ticket by making adjustments to it.

You will learn in this article how the process of re-booking occurs in the event of a change in the date or time of departure, route or name of the passenger.

Is it possible to exchange air tickets for another date?

Airplane tickets can be either refundable or non-refundable. In the latter case, it is impossible to return such an air ticket and receive the money spent.

In most cases, carrier companies allow exchange, but upon payment of a certain fee, the amount of which depends on the prices of a particular company and the tariff paid.

You should find out information about whether air tickets can be exchanged on the carrier’s official website. It is recommended that you read the exchange and return rules before making a purchase.

How to exchange another date?

Re-registration is necessarily accompanied by an additional payment of a service fee, the amount of which depends on the prices of a particular carrier.

It is advisable to exchange a ticket if its cost is significantly higher than the fee charged for changing data. You can change not only the departure date, but also the flight departure time or route.

For example, the S7 company charges a fee of 3,000 rubles for this operation when purchasing Economy Class tickets for a domestic flight, and 60 euros for an international flight.

If your air ticket cost less, it would be better to return it and issue a new one.

Below are the ways you can exchange air tickets:

through the ticket office;
using a call center;
through your personal account on the carrier’s official website;
with the help of intermediary companies.

It is worth noting that exchange is usually allowed two days before the scheduled departure of the plane. If you contact the company later, re-issuance of tickets will be denied.

The procedure for reissuing tickets through the ticket office

You just need to contact the sales office with your own passport and air ticket. A company employee will independently reissue a ticket for the date you need, if the carrier has flights on that day.

The service is provided after payment of service fees. In some cases, an additional payment may be required to upgrade the fare class.

Re-issuance of tickets using the call center

Tickets can be exchanged in the same way through the carrier’s support service. After contacting the employee, you will need to provide him with your passport details and desired departure date.

Exchange tickets through your personal account on the carrier’s website

You can also change the departure date or other data through your personal account on the airline’s website. Just log in and find the section regarding ticket returns and exchanges.

Once the system finds your reservation, you can make the changes you need.

Exchange of tickets using intermediaries

There are many websites that provide flight information to users. various airlines. If you made an order on such a website, you can exchange your ticket using your personal account or calling the support service.

Is it possible to change a plane ticket for another person?

The internal policy of most airlines prohibits the re-issuance of an air ticket to another person. Formally, a ticket (electronic or issued at the carrier’s office) is an agreement concluded between a citizen and a legal entity.

To reissue an air ticket in such a situation, the passenger will have to:

return it at the ticket office where it was purchased, or at the counter of the carrier’s representative at the airport;
issue this ticket for another person.

Typically, handing over or returning tickets involves paying an appropriate fine, the amount of which depends on the prices of a particular company.

In practice, it is not possible to return an air ticket in all cases. For example, Pobeda tickets are officially considered non-refundable, with the exception of certain situations (departure delay, flight cancellation, etc.). In this case, the passenger has the right to return his ticket, but will not be able to receive the amount paid for it.

Exchange procedure

It is enough for a citizen to have a passport with him. The amount of money paid for the ticket will be refunded within a few days or weeks.

The budget carrier Pobeda also provides a convenient service for re-issuing a purchased plane ticket to another person. It is worth noting that this service is paid – 5,000 rubles for changing the passenger’s name.

In this case, you must contact the call center at least 4 hours before the scheduled departure of the plane or 40 minutes if the exchange is carried out through the ticket office.

How to exchange an electronic plane ticket?

After paying for a ticket issued through the airline’s official website, information about the passenger and the seat he has reserved is entered into the appropriate database.

An electronic ticket is also an official document, so it can be exchanged in any way convenient for you.

Do I need a replacement if I have replaced my passport?

When booking a seat on an airplane, a citizen must indicate his current passport details - last name, first name, patronymic, date of birth and citizenship.

If any changes have been made to the passport (for example, due to marriage and change of surname), adjustments should also be made to the air ticket. Otherwise, check-in for the flight will be denied.

The process for making changes to a ticket is similar to that described above. It is worth considering that some carrier companies prohibit reissuing an air ticket to another name.

That is why it is recommended to clarify in advance information about the possibility of making adjustments to your reservation before purchasing tickets. This can be done on the carrier’s official website, at the call center or directly at the sales office.

Have you made a reservation using an old passport that has expired? If the document is not replaced with a new one, and the updated passport data is not sent to the carrier in a timely manner, the citizen will be denied permission to fly.

Changing flight dates with Aeroflot is not difficult if your fare allows for changes to the purchased air ticket. Before discussing the procedure for exchanging travel dates, it is necessary to understand the tariffs and their basic conditions.

The most expensive fare that allows a passenger to have unlimited possibilities for exchange and return of tickets - this is Business Premium Class. By purchasing a ticket with the code CFO, IFM, ZFM, JFM, DFM, IFO, ZFO, JFO, CFM, the buyer can be sure that any changes to the travel date will not entail penalties, deductions or surcharges.

These privileges apply even if you are late for your flight and check-in is long overdue. You will definitely be given a seat in business class on the next flight, if available. Another case is if you have a Business - Optimum class ticket with the fare code JCO, CCO, DCO, ICO, ZCO, JCL, CCL, DCL, ICL, ZCL.

Changing the date of travel at this rate is possible only with an additional payment. If the points of departure and arrival are within Russia, you will have to overpay five thousand rubles. Fifteen thousand Japanese yen will cost the service to persons flying from Japanese cities.

Changing the flight period to destinations between Russia and the countries of Europe, the Near Abroad, and the countries of the Asia-Pacific region will cost seventy dollars/euro.

Choosing more a budget option When traveling on Aeroflot planes, you need to be prepared for the fact that the service for changing the flight date may not be available or will require large financial expenses for additional payment.

Economy tariff

Economy fares include Economy and Comfort class tickets. They, in turn, are also divided into groups that have their own coding. If you have booked a seat designated Comfort - Premium with the code WFO, SFO, AFO, WFM, SFM, AFM, this gives you the right to change the period of departure and arrival, as well as destinations, without additional costs.

The company is obliged to provide the passenger with an empty seat (in accordance with his class, if available), even if the client warned about the changes after the departure of the aircraft. But this option is not available if you purchased transportation at the Comfort - Optimum tariff with the code: WCO, SCO, ACO, WCL, SCL, ACL.

This class of flight allows you to change the route conditions with an additional payment (if you notify Aeroflot staff before the flight departure):

One and a half thousand rubles for flights in the central (European) part of Russia;
Two and a half thousand rubles on flights between the Far East and the European part of Russia, on other destinations within the borders of Russia;
Fifty dollars/euro on routes Russia and the countries of the Persian Gulf, Europe, Asia, and the Near Abroad;
Fifteen thousand JPY when departing from Japanese cities.

If you are late for a flight and did not notify in time (before departure) of your intention to fly at a different time, then you will not be able to change the conditions of transportation. But there are destinations for which, even if you have a ticket of this fare, it is possible to change the flight conditions.

Consent to withhold eighty-five dollars gives the right to fly at another time and on another flight from Armenia, Moldova, Uzbekistan, Belarus, Ukraine and other neighboring countries to Russia.

A flight in economy class is good for its price, but travel dates can be changed (without possible penalties or additional fees) only if you have an Economy Premium ticket with codes BFM, HFM, QFM, EFM, NFO, YFM, HFO, TFM, LFM, NFM , UFO, MFO, LFO, KFO, KFM. Changes to transportation conditions are made without additional charges.

With the Economy - Optimum fare, passengers are allowed to change dates with an additional payment of one and a half to two and a half thousand rubles. The further the distance and more difficult route, the higher the withholding amount.

The dates of foreign flights for this category of ticket can also be changed, but you will have to pay an additional fee of fifty to one hundred euros or dollars. The rule applies provided that you notify Aeroflot about your plans before the departure of the flight indicated on the ticket.

If a passenger decides to change his ticket after the plane has taken off, the company will refuse him this. Except for cases of departure to Russia from countries Persian Gulf, Europe, Belarus, Georgia, Turkmenistan and other neighboring countries. For these destinations, you can fly on another day for an additional payment of eighty-five dollars or euros.

The Economy Budget tariff is often sold on promotions at a significantly low cost. They are subsidized in certain areas. If unforeseen circumstances happen and you urgently need to change your ticket, be prepared to pay an additional fee of fifty to one hundred euros/dollars when flying abroad and back.

Change flight conditions by Russian destinations will cost from two to four thousand rubles. If you decided to fly later, but reported this after boarding the flight, most likely you will be refused to change your departure dates. Exceptions exist for Aeroflot flights from Europe and the Gulf countries to Russia. The additional payment will be eighty-five dollars. The same condition applies to flights from the neighboring countries to the Russian Federation.

Choosing the most cheap ticket Economy Promo tariff, you need to carefully read the terms of the promotion. Changing the conditions of transportation means an additional payment of one hundred dollars/euro on international routes and from four to six thousand rubles on flights within Russia.

We decided to fly on another day at a promotional rate, but were warned after the plane was in the air, get ready for the fact that you will be refused to change the departure date and will have to buy a new ticket.

Features of ticket exchange at special rates

Such tickets include flights for fans to matches of the 2018 World Cup, as well as transportation in the directions Moscow - Rostov-on-Don, Moscow - Far East, Moscow - Kazan, Moscow - Yuzhno-Sakhalinsk.

If you have a ticket for the 2018 World Cup, changing the departure date and other conditions is not permitted. Transportation between the cities of Moscow - Khabarovsk, Yuzhno-Sakhalinsk, Kazan, Rostov-on-Don requires a change in departure date.

If you fly on a Premium Business fare with codes J, S, D, you have the right to change the travel period without additional fees. But the Optimum-Business tariff with code I, Z will entail an additional payment for such a service in the amount of five thousand rubles.

A Premium Economy ticket allows its replacement without penalty. But Optimum-Economy means that by changing flight conditions, you will pay from one and a half to six thousand rubles. The highest surcharge amount is indicated for the direction Moscow-Yuzhno-Sakhalinsk and Moscow-Khabarovsk. The conditions are valid if you have warned about the refusal before the plane departs.

How to change the departure date on a ticket

When purchasing a ticket through a sales office, if you intend to change your flight dates, you should contact the same Aeroflot department. For any questions, you can also call the contact center, contact number 8-800-444-55-55. At this time, it is very important to pay attention to the date of departure or arrival. The amount of additional payment for changes in transportation conditions may depend on it.

Those who purchased a ticket on the Aeroflot website www.aeroflot.ru need to make an independent online exchange. To do this, go to the online service, air ticket exchange/refund section, fill out the fields by entering information about the ticket (last name and reservation code) and click “Search”.

The next window will contain the details of your reservation and instructions on possible actions for returning or exchanging a ticket. Before making an online exchange, you should compare your tariff plan with the restrictions that apply to the class of ticket.

Principles of online sharing

Exchange of an electronic ticket is acceptable if

If the transportation service was not partially provided (in the case of a complex connecting travel route) and you communicated your decision before departure of the flight;
The service was purchased through an online service (on the Aeroflot website);
The transportation was not an award or purchased using accumulated points (miles);
The ticket tariff plan allows for changes to the terms of the contract (not made for non-refundable economy fares).

Most people book plane tickets in advance, accurately calculating the date and convenient time for departure. But human life is unpredictable, and sometimes there is a need to change your plans and reschedule a planned flight to another day. Whether the air carrier agrees to change the date of the ticket and under what conditions such an exchange can be made, we will tell you in today’s article.

Rules for exchanging air tickets for another date

Global aviation companies allow the exchange of tickets for other dates, but it should immediately be noted that such operations are carried out under certain conditions regulated by the current rules of the carrier.

Without significant problems and additional payments, you can change your ticket to Business and Premium class fares.
Exchange of cheap tickets is carried out after payment of the fine provided for in the carrier's rules.
Preferential fares and tickets purchased at a discounted price (promotional offer) classified as category cannot be exchanged solely at the request of the passenger. This service is valid only in case of forced reasons for canceling a flight.

A ticket can only be replaced if there are available seats on the selected flight.

If you had a need to change the departure date, check with representatives of the carrier company whether such a service is included in the tariff of the purchased ticket and under what conditions such an exchange can be made.

How to change the departure date on an e-ticket

Modern people who do not want to waste precious time make a purchase of a ticket for their chosen flight through the airline’s website. Such tickets are called electronic and, unlike regular ones, they are not issued in person. All information is saved in in electronic format, and the passenger receives an itinerary receipt for printing via email.

There are several ways to exchange electronic tickets:

resolve the issue of exchanging a ticket by phone (clarify information about the conditions of exchange);
independently make adjustments to the ticket date on the website in your personal account and pay a small fine provided for in the carrier’s rules;
If the online service is temporarily not functioning or the passenger does not have the opportunity to use the Internet, you can contact the nearest airline ticket office with your personal passport and itinerary receipt, justify your request, pay the fine and get a new ticket.

Rescheduling the departure date of a non-refundable ticket

Non-refundable tickets cannot be returned or exchanged. As a rule, they are sold at the cheapest cost.

Passengers who reschedule their flight on the selected flight for compelling reasons can change the departure date:

death of a loved one;
serious illness, which must be confirmed by medical documentation.

Non-refundable tickets can also be exchanged or returned if the reason for cancellation is due to changed flight conditions:

plane delay for long hours;
the carrier puts another airliner on the route, less comfortable;
changing a route that is not suitable for the passenger.

Air carriers always do their best to accommodate passengers whose plans to fly out of the country suddenly change due to forced reasons.

How to change departure times for individual airlines

Exchange of tickets with a change in departure date occurs under certain conditions in accordance with current rules. When purchasing a document for departure, study this information in advance so that in case of an unforeseen situation you will always know about your options and use them in case of urgent need.

Aeroflot

Aeroflot has very flexible conditions for passengers who want to reschedule their flight. To use this service, you need to go to the nearest cash desk or call the company’s call center.

Basic Rules:

exchange of expensive and electronic tickets will be free;
if a person decides to change the departure date for forced reasons and is able to prove these circumstances, the ticket is exchanged without penalties;
You can change the date and time of departure only if there are free seats on the selected flight.

If a passenger decides to change not only the date and time of departure, but also the direction, he will have to issue a refund of the ticket and buy a new one.

Victory

This carrier has the following exchange rules:

a departure document purchased at regular rates is exchanged only for forced reasons, which must be documented;
a passenger can change a ticket without paying fines if the flight is delayed due to the fault of the airline (flight delay, route change, etc.);
If the price of a ticket with a different departure date is higher, the passenger will need to pay an additional payment.

According to the carrier's rules, it is also possible to exchange with a change in the route (the price of the service is 2,000 rubles) and personal data of the passenger (another person can travel on the purchased ticket, for which you will have to pay an additional 4,000 rubles).

S7

The conditions for changing the departure date of this company largely depend on the tariff plan:

“Basic Economy” - tickets are considered non-refundable and cannot be exchanged. You can change the departure date only if you are late for the flight and for such a service you will have to pay the fee stipulated in the carrier’s tariff.
"Economy Flexible" - subject to exchange with a change in date and departure without paying a fee. The passenger will have to pay the difference in the cost of the new ticket.
The Business Basic tariff plan does not provide for free ticket exchanges. This operation can only be carried out for an additional fee.
Absolutely free exchange is carried out at the “Business Flexible” tariff, even if the passenger was late for the flight through his own fault.

Ural Airlines

Tickets from the airline " Ural Airlines» are subject to exchange with a change in departure date under the following conditions:

If a passenger cancels a flight for a forced reason and proves it with documents, the company will exchange it for another date and time without penalties.
Premium and Business Class tickets are exchanged free of charge, regardless of the reason.
You can change the departure date of an Economy Class ticket, but only after paying the fine provided for by the air carrier's rules.
Tickets under the Promotional class tariff plan are non-refundable and cannot be exchanged. An exception can only be a forced reason.

UTair

Conditions for changing the departure date depend on the reason for the exchange and the tariff plan.

Exchanges are made only subject to availability of seats on the selected flight. To change the date and time of departure, the passenger should contact the company's call center or ticket office. It's better to do this in advance.

Economy class tickets can be exchanged for an additional fee (fine). Free changes only apply to expensive ones.

E-tickets: You can quickly change the departure date yourself through the company’s website with a mandatory additional payment of the difference if the passenger has chosen a more expensive class of service.

Aviation companies in Russia and other countries around the world create loyal conditions for passengers. Exchanging a ticket with changing the date and time of departure is not the same serious problem. In such a situation, you only need to contact the carrier’s call center in time or contact online specialists on the company’s official website. You can also discuss the conditions for changing the departure date with official representatives of the company over the phone.

Modern people most often choose aircraft for travel. A situation often arises - a ticket is purchased, but a person’s plans change radically, and he wants to return the money for it. The law allows you to return your plane ticket under certain conditions.

Features of air ticket refunds

It is possible to return a ticket for a flight that is booked online or purchased in another way, but the positive outcome depends on the airline. In one, they will agree to return part of the funds, in the other, justice will have to be sought through the courts. There are several simple rules by following which you can get your money back for your air ticket. Main role Another factor that plays a role is time.

Important! When a passenger decides to book a ticket on the day of departure or a few hours before, he is unlikely to get a refund.

It all depends on the airline. For example, a person purchased an Aeroflot ticket. He automatically agrees to its terms. The return procedure is determined by the internal regulations of the air carrier. The passenger must learn the rule: in order to return a ticket, you must contact the company as early as possible. Your chances of getting your money back will increase if you tell them you won't be leaving 2 days before your departure date. Some passengers try to return their ticket before check-in. The airline is not interested in losing money, and the process will become more complicated. If you are late and check-in ends or the plane has already departed, the ticket is non-refundable.

How much will be refunded?

Each aviation company approves its own tariffs, promotions and other conditions. Before booking a flight with any air carrier, people should read the terms and conditions. But not everyone pays due attention to this, and passengers initially do not know that non-refundable tickets exist.

Important! A small portion of the purchase costs can be reimbursed.

Some nuances:

Commission is not refunded ( service fee) when paying for the ticket.
To return an airline ticket, many companies will have to pay fines (the amount is not specified in the charter).

To find out how to return an air ticket and get the full amount back, you should study the reasons for the return.

In what cases are tickets returned?

A passenger can refuse to travel by plane voluntarily (plans have changed) or involuntarily (arrived at the airport late and was late for check-in). In the first case, a person returns a ticket without a valid reason, according to the airlines.

The air carrier is obliged to consider the application and return the money as soon as possible if we are talking about forced direct flight. The law guarantees a citizen the return of a ticket if he is denied a visa. This fact must be confirmed by attaching documents.

Other cases of cost compensation:

The passenger was hospitalized on an emergency basis and has medical certificates.
Death of a close relative or spouse. To pay out funds, provide documents confirming relationship and death certificate.
The airline's fault (the flight was delayed or cancelled).

Each case is considered individually. The person must notify the air carrier within 2 days before departure according to the rules. Some companies process applications promptly – on the day of application. In others, the process sometimes drags on for a week or a month.

When will compensation be paid?

To obtain cash back, you need to provide strong evidence in a short time. The carrier will accommodate you and compensate for financial losses. Sometimes it is problematic to return an air ticket when booking a direct flight. The right to compensation must be formally recognized. Waiting for money to be transferred to a bank card can take a long time - a week. Sometimes payments arrive earlier – within a few business days.

How to return e-tickets

Services (aggregators) that search for cheap tickets and help book them without leaving home are in great demand. Tickets purchased online are refunded in the same way as regular ones. The passenger can print the document, notify the carrier of his intention to return, present evidence and wait for the funds to be credited to the account.

Important! You need to carefully review the electronic document. If it is marked non ref, it is non-returnable.

What to do with non-refundable tickets

Air tickets marked non ref are cheap and profitable to buy. The citizen will travel by plane by paying a smaller amount. People make such purchases when they know for sure that the flight will not be cancelled. But life is unpredictable, and passengers have to change their plans.

The law establishes cases when citizens can receive compensation by purchasing non-ref air tickets. The carrier will suffer a loss, but will follow the requirements of the law, otherwise the state will take away the license and deprive it of the right to operate.

The passenger will be paid compensation if unforeseen circumstances arise:

A close relative has died.
Urgent hospitalization.
Violation of obligations by the air carrier (flight delay).

People plan their plane trips in advance, but no one is immune from force majeure circumstances. It is advisable to study all the fares on the airline’s website and familiarize yourself with the rules so that you know what to do in a critical situation.

How to exchange an air ticket for another date

If you change your departure date, replacing your travel document is problematic. Not every air ticket can be exchanged. Large companies (Aeroflot) charge fines and additional commissions. You need to find out what type of travel document. If it says “changes are not permitted”, it is non-refundable. The replacement process will be difficult. The inscription “Charg eeur 30.00” means the amount of the fine to be paid. Costs will increase, since the passenger will be able to change his plane ticket for another date if no one managed to book a seat for a specific date and the cost is the same as the document that was purchased earlier.

The tariff includes not only the price of the carrier's services. There may be several fares in economy class. If you buy at a favorable rate, change the travel document to a similar one without additional financial losses will not work. The citizen will have to pay the missing amount.

Important! Re-registration makes sense if the cost exceeds the tariff. In other cases, it is advisable to cancel the old one and buy a new ticket.

If a passenger is forced to change the departure date, there are several options:

Via the Internet on the airline's website. Aeroflot is the leader among air carriers in the Russian Federation. It has its own portal where the traveler can easily adjust the departure date. To complete the action, click the “Buy” button. A page will open with a hyperlink before booking “Exchange/Return”. Click on it and the system will redirect to a page where they indicate the reservation code and the last name of the citizen for whom the travel document was purchased. The departure date can be changed when the system completes searching for the reservation.
Through the intermediary's website. Intermediaries are large websites where information from air carriers is concentrated. The passenger will be able to choose suitable option from several companies. When purchasing a document on such a portal, it can be exchanged in several ways: send a request by email, use the exchange function in your personal account, or make a phone call. Phone number and email Mailbox located in the Help section.
Call the carrier's call center.

It is easy to make an exchange at the airport ticket office. Bring your passport and air ticket with you. They also change your electronic travel document at the ticket office. You can print it out and present it to the cashier, but this is not necessary. Since the ticket has been paid for, its data is in the air carrier’s database.

Is it possible to re-register for another passenger?

Most airlines do not allow you to exchange a purchased plane ticket for another person. The purchase of a coupon confirms the conclusion of an agreement between the passenger and the carrier. The problem is resolved by returning the document.

To return an air ticket and return the amount of money, contact a company representative or the ticket office. The citizen presents his passport. It will take 2 – 3 minutes to cancel your reservation. Funds will be paid within 2 – 3 weeks. And the person for whom you wanted to reissue the coupon will be able to purchase it.

Important! Manipulations with air tickets are carried out no later than 4 hours before the plane’s departure, if a citizen calls the call center. Or no later than 40 minutes before departure of the flight, if the actions are carried out through the ticket office at the airport.

Why can't you exchange a ticket for another person?

Air carriers have established a ban on changing the surname of a person who has purchased a travel pass. When a traveler draws up a document, it includes information about the flight and the person: personal and passport data. An airline ticket is a personal piece of paper, and a specific citizen has the right to use it. No other person has the right to use it. If a traveler purchased a ticket using his passport, but had to cancel the trip and wants to transfer it, he needs to return the ticket and buy it for another person.

People plan their trips in advance aircraft, but no one is immune from unforeseen situations: a person gets sick or misses a flight, plans change. The law allows you to return a purchased plane ticket and receive compensation when there is a good reason. If you need to replace your travel document for another date, contact the airline’s website or an intermediary, call center or airport ticket office.