Football ticket. How to guarantee to get to your favorite match
Attention fans!!!
On Tuesday, August 30, a test sale of electronic tickets for the home match of PHC CSKA - Lada, which will take place on September 4, started. Ticket sales have been launched in the system debugging mode, in this regard, we ask you to treat with understanding in case of failures.
You can buy tickets online .
How to buy a ticket?
1. Registration
To work with the system, you need to register on the website tickets.site.
Since the last name and first name given during registration are printed on the e-ticket, we recommend that you register immediately with your real data. Be sure to include any contact phone number. The data you enter remains confidential. After submitting the registration form, an email will be sent to the specified email address to activate your account.
2. Choice of event
After authorization on the site, you can select the event you are interested in from the list on the main page of the site tickets.site. Clicking on the "Buy ticket" button in the event line will take you to the ticket booking page.
3. Booking tickets
On the same page, you can select the sector and place you are interested in, and the places available for booking will be displayed in graphical mode. Seats marked in gray are not available for purchase. Select a free space and click on it with the mouse. The place receives the status of booked and changes color to yellow.
The reservation is valid for 30 minutes, during which time payment must be made. If during this time the order has not been paid, the seats will be released from the reservation automatically.
4. Preparation for payment
After you have booked the seats you need, a list of all the tickets you have selected will be displayed at the bottom of the page. The icon to the left of each seat you select will allow you to remove the seat from the order.
5. Payment
To make a payment, click "Pay". At the next step, you will be redirected to an additional window of the Platbox company, where you will need to enter information about your payment card. Carefully fill in all fields, including the expiration date of your card. In case of successful payment, the system will inform you about it.
Within a few minutes after the payment is made, the payment status will change in the "Your payments" section, and the electronic ticket will also be available for printing.
6. Electronic tickets
What is an e-ticket?
An e-ticket is a personal document provided electronically in PDF format (Acrobat Reader document). It does not require exchange at exchange offices. The e-ticket file becomes available for download in your personal account, in the "Your payments" section, immediately after you make the payment.
Security measures when handling an electronic ticket
Please note that the e-ticket has a barcode that is valid for a single entry to the event. If your ticket is photocopied by a third party, it can forge an electronic ticket and go through the authorization system before you. It is in your interest not to allow copying of the ticket.
Purchased tickets are non-refundable and non-refundable. You can exchange or return e-tickets only in case of cancellation or replacement of the event.
Since the e-ticket is a personal document for access to the event, you must have an identity card with you. When entering an event with an electronic ticket, the staff has the right to require you to provide an identity document for verification with the data of the electronic ticket. In the event that you have purchased several tickets for relatives or acquaintances, you should be able to be near them when entering the event, as staff may require reconciliation with the data of electronic tickets.
Getting an e-ticket
After paying for the order, in the "Your payments" section, opposite the payment, a link to the PDF file will appear - Download ticket / Open ticket.
Acrobat Reader is required to open the e-ticket file. You can download the free version of Acrobat Reader.
PASSAGE TO THE EVENT IS CARRIED OUT ONLY WHEN YOU HAVE A PRINTED ELECTRONIC TICKET!
When ordering several tickets at a time, one multi-page file with several electronic tickets will be generated.
Please read this section carefully before purchasing tickets. You can return or exchange a paid ticket only in case of cancellation or rescheduling of the match.
How do I purchase a ticket for a match or event?
Tickets for the matches of FC Lokomotiv and FC Kazanka, as well as for sightseeing tours of the arena and other events are sold online.
Buying an e-ticket is fast and convenient! First you need to choose the match you want to go to and the number of tickets you need. The next step is to confirm the order: you can do this in your personal account on the website or by clicking on the link from the letter that we will send you by mail. The link is valid for 15 minutes!
You can also purchase tickets for matches at the stadium box office - daily from 11 am to 8 pm. Tickets for Kazanka matches and stadium tours can only be purchased online.
We remind you that you can return or exchange a ticket only in case of cancellation or postponement of the match. Resale of tickets is prohibited.
How can I pay for a ticket?
At the stadium box office you can pay for tickets in cash or with a bank card (there is also an ATM at the box office), and when buying online on our website - with a bank card or electronic money.
Can I book a ticket on the website and redeem it at the box office?
No, tickets are not bookable. Instead, you can select seats on our website and pay for your order right away - it's much more convenient.
How to use an e-ticket?
An electronic ticket is PDF file, which can be printed on a color or black and white printer (on A4 sheet). After printing, the ticket must be folded along the fold lines and the deformation of QR codes must be avoided.
You can download a ticket after paying for the order - in your account (section "Tickets") or by clicking on the link from the letter. you also can save ticket on phone and show the screen when entering the stadium.
You do not need to exchange your e-ticket at the box office! At the stadium, it is enough to put the ticket into the reader with the QR code up (or show it on your phone) and go to the podium.
Do not copy tickets! The QR code on the ticket is valid for a single pass.
What should I do if I lose my e-ticket?
You can always re-print your ticket from your personal account on the website.
Unfortunately, we cannot guarantee that someone will not try to enter the match with your ticket. We recommend arriving at the stadium in advance.
How to buy a ticket for the Family Sector?
Tickets for the Family Sector are available for purchase online (if your child's data is available in your personal account in the "Children" section).
The vast majority of men love sports. And today, more and more often, fans tend to watch the match of their favorite team not on the TV screen, but from the stadium stands. Today, getting to such a match is much easier than 10 years ago. After all, you can buy a ticket without leaving your home, via the Internet on a specialized site, such as TriTickets.ru.
Benefits of an e-ticket
The ability to purchase an e-ticket for football has a lot of advantages. Firstly, now you don’t have to check your life schedule with the opening hours of the stadium box office and rush to be in time before closing. Secondly, the electronic ticket solves the problem of the lack of tickets, as such. Usually, tickets for matches of well-known teams are available for free sale for only a few hours, and they are sorted out by resellers. And buying tickets from the latter does not guarantee that the ticket is real, and you will have to pay exorbitant prices for it. In the case of electronic tickets, such problems do not arise. Recently, tickets for the 2017 Ice Hockey World Cup appeared on the Web, and they are actively sold out.
Relatively recently, sites began to appear on the Internet that offer to purchase electronic tickets for sporting events. Those who have already appreciated the features of this service claim that an electronic ticket is the most convenient, fastest and most affordable way to get to a football match. In Europe, this path has been taken for a long time. Currently, an electronic ticket is the easiest and most reliable way to get to the match of your favorite team.
How to buy an e-ticket
Buying an e-ticket is not difficult if you know certain nuances. You need to go to a specialized website, fill in all the fields and make a payment with a bank card or electronic money. In just a few minutes, a ticket will come to your e-mail box, which will need to be printed on a printer on an A4 sheet.
What does an e-ticket for a sporting event look like?
The ticket must indicate the name of the match, the organizer of the match, the cost of the ticket, the set of rules, as well as the number of the tribune and seat for a long time. There is also a barcode on the ticket. His controllers will scan at the entrance to the stadium. This code can be used only once, after which it will be canceled. If someone tries to pass on this ticket again, the entrance to the stadium will be closed. Therefore, having bought an electronic ticket, you cannot publish its code on the Internet or tell other people. After all, it is possible that someone else will use it, and the real buyer will be left with nothing.
E-ticket refund
You can return an electronic ticket only if the event was canceled for some reason. As a rule, ticket buyers become aware of this in advance. You can return the purchased e-ticket within 30 days after the date of the canceled event, and a refund is guaranteed. Some companies offer the use of the ticket in other competitions as an alternative solution. If the ticket was paid through the electronic money system, then they will be returned to the same wallet from which the ticket was paid. If the ticket was paid for in another way, then the money will be returned to the plastic card specified by the buyer.
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Information for fans of the Guest Club
“If there are fans Guest Club and the use of support means by them in sectors not assigned to them, they can be sent to another sector or removed from the Stadium in accordance with the decision of the Coordination Headquarters.(Regulations of ROSGOSSTRAKH of the Russian Football Championship among teams of clubs of the Premier League of the season 2015-2016, Article 21, paragraph 21.8.4)
Football club "Ural" does not pre-sale tickets for the guest stand. For all information on the sale of these tickets, please contact the Guest Club. The guest cash desk at the stadium can be opened 1-3 hours before the start of the match only at the request of the Guest Club.
Answers to frequently asked questions
How to buy a ticket?
The processing of the received confidential data of the client (card details, registration data, etc.) is carried out in the processing center. Thus, no one, not even the seller, can obtain the client's personal and banking data, including information about his purchases made in other stores.
The reliability of the service is ensured by an intelligent monitoring system for fraudulent transactions, as well as the use of 3D Secure - a modern technology for the security of Internet payments.
If your card supports 3D Secure technology, in order to make a payment, you will need to pass an additional user verification at the issuing bank (the bank that issued your card). The type of verification depends on the bank. As a rule, this is an additional password that is sent via SMS, variable code card, or other methods.
How to get a paid ticket?
An electronic ticket will be sent to your email address, and will also become available in the "My Orders" section on the website ticket.fc-ural.ru after authorization.
The e-ticket is in PDF format. To view and print the ticket, use a pdf-file viewer, for example: Adobe Acrobat Reader. Non-specialized programs, such as a quick view of the file in the Chrome browser, may reduce the quality of the document, distort the image of the barcode, and you will not be able to pass the stadium turnstile scanner.
The e-ticket did not arrive in the mail. What to do?
Try checking the "Spam" folder of your mailbox or download the ticket yourself from your Personal Account:
- Authorize on the site http://ticket.fc-ural.ru/sign-in
- In the top menu of the site, go to the "My Orders" section
- We select the period of interest, for this we indicate the start and end dates of the period, then click the "Show" button
- In the list of orders we find the current one and click the link "Download ticket"
- An E-Ticket in PDF format will be downloaded to your computer, print it out.
Do I need to print the ticket?
The ticket must be printed! Pay attention to how the barcode looks, it must be printed without distortion or contamination. The printed E-ticket completely occupies an A4 sheet.
Do I need to print the ticket in color or not?
It is enough to print the ticket on a monochrome printer. It is preferable to use a laser or quality inkjet printer. The main thing is that the barcode should be printed without distortion. If the printer smears the print, smudges, prints a barcode image with defects, then you will not be able to pass the control on the stadium turnstile scanner.
What is the markup on the site ticket.fc-ural.ru?
On the FC Ural website, tickets are sold without extra charge.
How to get a Club Card discount when buying a ticket online?
∙ Email- your e-mail address from the questionnaire;
∙ Password- Your club card number (written under the barcode, consists of 12 digits). We recommend that you change your password when you log in again.
What other features are there when using the Club Card online?
A guide to using the Club Card is published at the link
Do I need to register on the site to see the places?
Viewing free seats from the moment of the general start of sales is possible without registration and authorization. During the pre-sale period, only authorized Club Card holders can see vacant seats.
What payment methods are available when buying a ticket online?
An electronic ticket can be paid for with a VISA, MasterCard or MIR bank card that supports online purchases.
Can I book a ticket on the website?
Neither on the website of the club, nor at points of sale, tickets are booked.
Can I choose seats on the site and pay at the box office?
Such a service is not provided. If you come to the ticket office, in any case, you can choose any places you like.
How long do I need to pay for an online order?
Payment for selected seats must be made within 1 hour. In case of non-payment, the order is canceled and the selected places are returned to free sale.
When does the sale of e-tickets stop?
All online orders not redeemed 2 hours before the start of the match are canceled and new orders are not issued. After this time, tickets can only be purchased at ticket sales points and the stadium box office.
Previously paid orders can be downloaded and printed from the Personal Account at any time.
Can I return a purchased E-ticket?
Refund of the E-ticket is possible only in case of cancellation or postponement of the match.
When buying a ticket, an error occurred that I cannot correct myself, where should I contact?
Write a letter to the technical support address: [email protected] In the text of the letter, indicate the e-mail address (which was specified during registration), your name and contact phone number, as well as (if available) the number of the Club Card.
What should I do if I forgot my login password?
The technical support service does not have access to view passwords and will not be able to send it to you, so use the password recovery form at the link.
When entering the stadium, I cannot present a printed ticket, but I have a barcode on my phone. Can I get into the match?
The possibility of passing through an electronic copy of the ticket is not provided in the current version of the software and equipment of the stadium. Theoretically, such access is possible, but the Club does not guarantee access and is not responsible for the failure of the access system to read the barcode from the screen of a smartphone, tablet, laptop, etc.
The printed ticket is wrinkled and wet, why does the turnstile prohibit passage?
The ticket holder is obliged to carefully handle the ticket so that the barcode is properly read by the automated entry control system. The barcode of the ticket must be free from distortion and contamination, otherwise it will be impossible to scan the ticket and the automated entry control system will prohibit entry to the stadium using this ticket.
A friend of mine helped me print out a ticket, and when I enter the stadium, the turnstile gives the message “Re-entry” and does not let me into the stadium, why?
The E-ticket is not copy-protected, so do not allow unauthorized people to access the Personal Account of the online store, personal e-mail box, do not allow the creation of copies of the pdf-file of the E-ticket and photocopies of the printed ticket. Re-entry with an E-Ticket is not granted, and the automated entry control system will prohibit subsequent entry into the stadium.
I'm already registered on the site www. fc-ural. en, but I can't log in to the online sales site ticket.fc-ural.ru .
Registration on the Club's website and registration in the ticket.fc-ural.ru online store are two different registrations. This implementation is made in order to protect the financial information of users (for example, you can perform public registration using a well-known e-mail address that is indicated on your business card, and registration in a store can be done using a “secret” e-mail and a more complex password). Therefore, to purchase tickets online, register at ticket.fc-ural.ru.
What age child can I buy a child ticket for? How can I buy a child ticket for the Family Sector?
Children under 4 years old (inclusive) are admitted to the stadium without a ticket and without an extra seat.
A child aged 5-14 (inclusive) can enter the match with a child ticket (subscription). Children's tickets (subscriptions) are sold only within the Family Sector and have a reduced price.
Children under the age of 14 cannot attend matches unless accompanied by an adult. Therefore, the sale of a children's ticket is possible only if a ticket is purchased for an adult fan accompanying the children at the same time. Adult tickets are sold at full price. The ticket of the only adult fan accompanying the children to the match cannot be returned until there are issued tickets for one of the children associated with him.
The purchase of tickets for the family sector is currently possible only in the Club's shops and the Stadium box office. Online ticket sales for the family sector will appear after setting up the system for selling tickets using an identity document (passport).
How to get a ticket for people with disabilities?
FC Ural provides season tickets free of charge, as well as tickets for individual matches to people with disabilities in specially equipped seats. To obtain a subscription (ticket), you must contact the club office in advance by calling 237-70-70 (weekdays, from 9:00 to 17:00), and then pick up a subscription (ticket) at the club office at ul. Sheinkman, 55 (BC "Aurora"), 17th floor. You must have a copy of your passport with you (first and second pages), as well as a document confirming disability (certificate, or certificate of VTEK). It is not possible to receive tickets and season tickets on the day of the match.
What is the Official Fan Club of PFC CSKA Red-Blue WORLD, what does it do?
The Official Fan Club of PFC CSKA Red-Blue World is a structure that replaced the Club of Sports Fans of CSKA (KLS CSKA). More details about the fan club itself and a list of its tasks can be found on the page dedicated to the fan club:.
What questions can be addressed to the fan club?
The Fan Club advises and assists in solving the most important issues for fans: purchasing season tickets, tickets, attending home and away matches of a football team, visiting stadium tours and special events for fans, such as autograph sessions. The supporters' club is the link between the fans and the club, which helps the parties to hear each other.
Where is the official fan club of PFC CSKA Red-Blue WORLD located?
The Fan Club is located at the VEB Arena. Exact address: st. 3rd Peschanaya, 2A (Northern entrance group, entrance to the left of the official PFC CSKA store).
What are the working hours of the official fan club of PFC CSKA Red-Blue WORLD?
Weekdays: 11:00 - 20:00.
Saturday: 11:00 - 17:00.
Sunday - only when the match is held at the VEB Arena. The start of work - 3 hours before the start time of the match, the end of work - the starting whistle of the match.
Phone: 8-495-540-38-88
Email:
How to join the official fan club of PFC CSKA Red-Blue World?
At the moment, the entry into the PFC CSKA Red-Blue World fan club is the issuance of a fan card. More information about the map can be found on the official website -.
The non-bank fan card is currently under development, all information on its acquisition will be published on the official website: .
Are there any age restrictions for joining a fan club?
A person of any age can join the fan club, there are no restrictions.
How can I register a regional representation of a fan club?
If you are a CSKA fan from the region and there is no branch of the CSKA fan club in your region, you should send your questions about registration of the regional representative office of the fan club to the mail of the Official RBWorld Fans Club - .
What to do with existing cards: KLS, RBWorld, old PFC CSKA fan card? Do they need to be replaced with new ones? What privileges do they give? How are they all connected?
All of the above cards entitle you to priority purchase of tickets, in particular, to the Fan Stand A.
KLS cards and fan cards (old) are not issued and will no longer be issued. For information on obtaining an RBWorld card, check the website rbworld.org or call the store - 8-926-096-59-88.
A new fan card, joint with Tinkoff Bank, can be issued on the official website in the "Fan Card" section by clicking on the "leave an application" button. You can learn more about the card and its privileges on the official website -.
Tickets
Where can you buy tickets?
Tickets for all stands except Stand A can be purchased online at PFC CSKA. Please note that from your personal account you can purchase a certain number of tickets for your last name. Ticket limits vary by match. The e-ticket holder must be present when other persons enter the stadium. Tickets are also sold at the VEB Arena box office and the official PFC CSKA store at 8, Zemlyanoy Val Street (Kurskaya metro station).
Tickets for Grandstand A can be purchased at the Official Red-Blue World Fan Club located at the VEB Arena and at the Red-Blue World store located at 25/27 Bolshaya Tatarskaya Street, building 1.
Also in the RBWORLD shop you can buy tickets for all other stands, except for the children's section, the VIP section and the Fan Lounge. Discounts for students and for residents of the streets adjacent to the stadium are valid only at the ticket office of the stadium.
How much are the tickets?
Ticket prices can be found in the "Tickets" section on the official website -. For each match, information on tickets is published separately. If there is no information about tickets for any PFC CSKA match in the "Tickets" section, then they have not yet gone on sale.
How can I pay for tickets?
At the box office you can pay for tickets in cash and by bank transfer. In the RBWorld store on Bolshaya Tatarskaya Street and in the Fan Club at the stadium, tickets can only be paid for in cash.
Do I need to print e-tickets for matches?
Not necessary. It will be possible to enter the stadium by attaching an electronic ticket opened on a smartphone to the turnstile reader.
How can I buy tickets for Grandstand A?
Tickets for all tribunes, except tribune A, are available for sale. To purchase a ticket to Grandstand A, you must present one of the following cards: KLS card, fan card (old), RBWorld card, PFC CSKA fan card (shared with Tinkoff Bank). The card must be in your name.
Where can I buy one of the cards that allows you to buy tickets to Grandstand A?
KLS cards and fan cards (old) are not issued and will no longer be issued. For information on obtaining an RBWorld card, check the website rbworld.org or call the store - 8-926-096-59-88. A new fan card, joint with Tinkoff Bank, can be issued on the official website in the "Fan Card" section by clicking on the "leave an application" button. You can learn more about the card and its privileges on the official website -.
How can I buy a ticket to Grandstand A if none of the cards is available?
You can buy a ticket to Grandstand A without any of the cards, upon presentation of season tickets or tickets of previous seasons.
Why such strict rules for purchasing tickets to Grandstand A?
Tribune A is an active support tribune. There are certain rules for buying tickets to the fans' stand to prevent people who come just to watch football and not support the team. Visual and voice support must always be at a high level - this is also one of the reasons for the strict ticketing rules. Remember that the result of the match largely depends on the support of the team, because it has happened more than once that the 12th player turned the course of matches and brought victories!
What are the restrictions on the number of tickets that can be bought in one hand?
Depending on the match, you can buy a different number of tickets in one hand. For "top" and European Cup matches, a restriction is introduced on the sale of tickets per person - from 2 to 4 tickets.
Where and how to buy a ticket for PFC CSKA away games?
The purchase of tickets for away games depends on the match and the opponent. All information on tickets for away games is published in the "Tickets" section on the official website of PFC CSKA -.
Where and how can I buy tickets for sightseeing tours of the stadium?
Tickets for sightseeing tours around the stadium can be purchased at the VEB Arena box office and online on the official website in the "Tickets" section. Reduced tickets can only be purchased at the stadium box office. Children under 6 years of age are admitted free of charge.
More detailed information can be found on a special page dedicated to excursion tours -.
Subscriptions
Where can I find information about the purchase and cost of subscriptions?
All information on the subscription program is located in the "Tickets" section on the official website of PFC CSKA -.
Who is eligible for the subscription discount?
The discount is valid only for season ticket holders for the previous season.
Can a season ticket be exchanged from one stand to another? Will the discount still apply?
When purchasing a season ticket at the beginning of the season, you can change the stands and sectors, while the discount on the purchase of a season ticket remains.
It is not possible to change the season ticket from one stand to another during the season.
Stadium
How to reach us?
You can get to the VEB Arena as follows:
- from Art. Sokol metro station 1.9 km on foot or by trolleybuses No. 6.43, 86, by bus No. 597;
- from Art. metro station "Airport" 2.2 km on foot or by shuttle bus No. 676m;
- from Art. Polezhaevskaya metro station 2.2 km on foot or by bus No. 48, 64, 597, 818, by trolleybus No. 43, 65, by fixed-route taxi No. 48;
- from Art. metro CSKA 1.5 km on foot;
- from Art. MCC "Sorge" 900 meters on foot or by bus number 597;
- by private car. Entry to the VEB Arena parking lot is possible only with a pass on non-match days from the side of 3rd Peschanaya Street, on match days - from the side of Birch Grove. On non-game days, you can park your car on 3rd Peschanaya Street and on the streets adjacent to it - usually it is not difficult to find a free place.
Children up to what age do not need to purchase a ticket?
Children under 6 years old enter the stadium free of charge, accompanied by adults, provided that they do not occupy a separate seat. In order to avoid excesses, it is better to take a child's birth certificate.
Is it possible for persons under 14 years of age to attend football unaccompanied by adults in the evening?
If football matches are held in the evening, starting from 19:00, then persons under the age of 14 are allowed to the matches only accompanied by adults.
Is the stadium equipped with all necessary facilities for people with disabilities? What exactly?
Much attention at the VEB Arena is paid to the convenience of groups of citizens with limited mobility, for which there are spacious areas for watching matches in stands A and S. Access to these sites is carried out on special elevators of increased capacity.
Stands A and S each have 4 accessible toilets (unisex): 2 - on the first floor in the lobby, 2 - on the third floor, on the ramp.
A low bar buffet is available on the ramps for wheelchair users.
The club shop has an accessible entrance (gentle slope, wide doors), but no low counter.
How can I buy a ticket for people with disabilities? How much are the tickets?
Tickets for seats for people with disabilities are distributed free of charge, according to the following scheme: one person with a disability and one accompanying person.
The entrance to the stadium for fans with disabilities is through the checkpoint of the Northern entrance group, in the same place as the entrance for the media (located between the club merchandise store and the PFC CSKA Red-Blue World fans club). An employee of PFC CSKA for work with this category of fans will accompany those who have arrived to the places allocated for them.
After the screening, the fans go to the entrance number 5 and take the elevator to the third floor, to the ramp, equipped for wheelchair users.
Stand A ramp accommodates 100 people: 50 people in wheelchairs and 50 attendants. When this ramp is full, the same capacity ramp of Stand S opens up.
How to get to the stadium for people with disabilities? Are there dedicated parking spaces at the stadium?
Taxi:
If you plan to get to the stadium by taxi, we warn you that 3rd Peschanaya Street is blocked 2-3 hours before the start of the game, the distance from the drop-off zone to the entrance to the territory is 250-300 meters.
Personal transport:
Access to the parking lot is carried out from the Birch Grove side upon presentation of documents confirming the passenger's disability and the presence of a corresponding sign on the car. Parking spaces for people with disabilities are available in stands A and S (4 marked spaces in each stand).
Public transport:
The nearest metro stations to the stadium are Sokol, Polezhaevskaya, Aeroport, CSKA and Zorge station (MCC).
There are elevators at CSKA and Zorge stations (MCC). At the station "Sorge" the distance between the platform and the train is quite wide, a person moving in a wheelchair will not be able to overcome this distance on his own, assistance will be required.
Sokol, Polezhaevskaya, Aeroport metro stations are not accessible to people with disabilities, but there is a special escort service in the Moscow metro and MCC. Upon prior request, you will be met and escorted to the desired station.
To apply for escort, you can use the support phones of the Passenger Mobility Center: 8-495-622-73-41 and 8-800-250-73-41 (free call), the Moscow Metro mobile application or fill out the appropriate form. Please note that applications must be submitted no later than 10 days before the scheduled time of the meeting, indicating at least two telephone numbers of the accompanying persons.
Where is the storage room?
Luggage storage is located on 3rd Peschanaya Street near the Northern entrance group and on the Birch Grove passage near the Southern entrance group of the VEB Arena.
What items are prohibited from entering the stadium?
It is forbidden to enter the stadium with animals and birds, with the exception of muzzled guide dogs;
It is forbidden to bring into the stadium and use:
- weapons and ammunition of any type, piercing or cutting objects, other objects that can be used as weapons, explosive, poisonous, toxic and pungent substances, radioactive materials;
- flammable and pyrotechnic substances, signal rockets, fireworks, firecrackers, gas cylinders and objects (chemical materials) that can be used for the manufacture of pyrotechnic products or smoke;
- other substances, objects, products, including home-made products, the use of which can lead to smoke, ignition;
- devices and products, including home-made products, that are not pyrotechnics, used for spreading, - spraying various materials and substances (pneumatic crackers);
- dyes;
- wind devices for extracting sounds (including vuvuzelas), with the exception of horns and pipes;
- alcoholic beverages of any kind, narcotic and toxic substances or stimulants;
- soft drinks in glass or tin containers, as well as plastic containers over 0.5 l (0.5 l plastic containers must be opened);
- propaganda materials of an extremist nature, or containing Nazi paraphernalia or symbols, or paraphernalia or symbols of extremist organizations;
- technical means (laser devices, flashlights), radio stations, sound amplification means;
- bulky items that interfere with other spectators, except when the carrying of such items is agreed with the event organizers.
What are the rules of conduct for spectators at the stadium?
The rules of conduct at the VEB Arena can be found on the official website of PFC CSKA at the link:
Plan-scheme of the VEB Arena and the adjacent territory
parking
Where are the car parks located at the stadium?
The arena has 1,400 parking spaces (700 in a separate parking lot, 650 underground and 50 at ground level). Entrances for cars are provided from the 3rd Sandy Street and from the Birch Grove Passage. You can buy a parking pass at the VEB Arena ticket office.
3rd Peschanaya Street is always closed to traffic during football matches and is a pedestrian zone until the end of the match. Entrance to the parking lot of the stadium is carried out from the Birch Grove driveway.
Entry to the VEB Arena car park is possible only with a pass on non-match days - from the side of 3rd Peschanaya Street, on match days - from the side of Birch Grove. On non-game days, you can leave your car on 3rd Peschanaya Street and on the streets adjacent to it - usually it is not difficult to find a free place.
Where and how can I buy a pass for underground or surface parking?
A parking pass for the VEB Arena can be purchased at the stadium box office. Parking prices can be found in the "Tickets" section on the official website -. For each match, parking information is published separately. If there is no information about parking for any PFC CSKA match in the "Tickets" section, then they have not yet gone on sale.
Are there special parking spaces for bicycles, motorcycles and other two-wheeled vehicles at the stadium?
At the VEB Arena stadium there is free parking for: motorcycles, bikes, bicycles, electric scooters, scooters, mopeds and other two-wheeled vehicles. Parking is only available on match days.
To enter the stadium, the driver of the vehicle must have a season ticket for the 2018/19 season or a ticket for the current match. The passenger must also be a holder of a season pass/ticket.
Parking for bicycles, scooters, electric scooters is located on the ground floor of the RA parking. For the drivers of these vehicles, specialized bike racks have been prepared. Motorcycles, mopeds and bikes can park freely in the RA parking lot (entrance from the side of the Birch Grove Drive).
