Khayam garden beach 4 tunisia. Vacation with children
Novostar Garden, Tunisia, Nabeul, August 2017
- Overall rating - 9/10
- Service - 8
- Meals - 9
- Accommodation - 10
Good hotel for a solid four: sea, beach, food, service. Lots of families with children. Little guests have a place to relax and play. For adults, there is also entertainment both during the day and in the evening. In general, I recommend.
Novostar Khayam, Nabeul, Tunisia, June 2017
- Overall rating - 6.3/10
- Service - 6
- Meals - 7
- Accommodation - 6
the food is good in general. the sea is just amazing.
Hyam Garden Hotel, Nabeul, Tunisia, May 2017, With family
- Overall rating - 9.7/10
- Service - 9
- Meals - 10
- Accommodation - 10
Departed from Moscow on time, without delay and delay. Upon arrival in Tunisia, we were met, quickly placed on buses and taken to the hotel. The air-conditioned buses were comfortable to ride. The road to the hotel took about 1.5 hours. After the plane it was hard, but we were in for a surprise. The hotel did not just wait for us, we were met by a team of animators, with music and a poster with a greeting. Suddenly! In other hotels, we did not notice such a meeting. The rooms were settled immediately. We had a large room with a sea view. The view is amazing, I always wanted to look at the sea, it was never the same during the seven days of our stay. Bed linen changed twice, towels on request. The hotel has three outdoor swimming pools, one indoor. The sea was cool, but we swam every day. The beach is clean and there are always sunbeds available. Beach towels are provided on deposit. The food is excellent: European menu, plus national Tunisian dishes. Everyone could choose a dish to their liking. Alcoholic drinks to choose from. The hotel is clean, comfortable. The hotel has a spa with ridiculous prices by Moscow standards. Attentive, professional staff. In the evening, at first there was children's animation and a disco, then an adult one. The animation team is awesome! We tried to get to know each guest of the hotel, talk, were very friendly, parted with sadness. Our family has only positive impressions and bright emotions! But there is still one minus: they flew from Domodedovo, landed at Sheremetyevo. It was not very convenient to get there. We planned to get to the airport and back in our car, but we had to call a taxi, and this is an extra cost!
Khayam Garden Hotel, Nabeul, Tunisia, September 2016
- Overall rating - 8.7/10
- Service - 9
- Meals - 9
- Accommodation - 8
I really liked the animation of Momo, Blackie, Banana. I liked the food, very tasty and just a lot. The room was large, spacious and comfortable. The hotel is located close to the sea, although the territory is not large, but cozy and there is where to take a walk. The staff pleased with their attention and attitude. We'll be back again!
May 2016, Family with children
- Overall rating - 7/10
- Service - 7
- Meals - 7
- Accommodation - 7
Friendly staff, good animation, they organized a Victory Day holiday, -A group of Tunisians arrived at the weekend, 300 people (30 Russian people), factory workers, to play football, they are the first time in the hotel, and even on the buffet. + Aggression from them is not It was.
Svetlana
October 2014, Couple
- Overall rating - 10/10
- Service - 10
- Meals - 10
- Accommodation - 10
Pros: The staff is attentive.The hotel area is clean.The hotel is guarded.You can safely let the children walk around the hotel on their own.Good attitude to children, there is children's animation.There are always free sunbeds on the beach and by the pool.The food is excellent.Constantly eat dishes of veal, beef, lamb, chicken, rabbit.Lots of vegetable dishes.There is always milk porridge for breakfast.Good quality wine.
Andrey Gorbunov
August 2014, Family with children
- Overall score - 8.3/10
- Service - 8
- Meals - 8
- Accommodation - 9
Pros: Rapid settlement.The room is clean, comfortable, everything works properly, there is a clothes dryer on the balcony, as well as a table and two chairs.High quality room cleaning.Attentive waiters.Good quality wine.The food is good, there is always fruit, ice cream.The kids love the mini disco.Cheerful animation.There is a pontoon on the sea.Sunbeds on the beach are free.The beach is beautiful, there is a pontoon.There are always free sunbeds.Fun animation team.The child can be left in the kids club.There is also a playground.The hotel is located on the first coastline.Fascinating excursions. The service is good. There is free Wi-Fi at the reception.
Minuses: Minor problems with accommodation.
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We did not have an unambiguous vacation.The day before yesterday we returned from this hotel where we rested 10 nights. Two relatively adults and a child of 6 years.
We bought a tour from BG, a flight from AK Russia, a flight there without delay and delicious hot food, a flight back half an hour late and disgusting food. There are 7 blankets for the whole salon. Takeoff and landing excellent.
Please note that when departing from the Russian Federation, AK Russia does not add luggage, if you are flying together and each has 20 kg on the ticket, then each suitcase must weigh no more than 20 kg, the weights are not added. On the return flight, the weights are summed up and an overload of 1-2 kg is allowed according to the guide.
Upon arrival in Tunisia, we received a suitcase and went to the exit. There we were met with a sign and sent for an envelope to the guides. We exchanged the voucher for an envelope on which was written the number of the bus to get on and a new voucher that had to be returned at the hotel and a leaflet with excursions. The people gathered pretty quickly, it turned out that the whole bus was going to one hotel. On the way, we were told about Tunisia, that everything is safe here, about the unprecedented hospitality of the local residents and that it is impossible to travel by taxi to other governorates (regions), Hammamet and Nöbel are one governorate, and the Zoo and Airport are another governorate. And about the fact that it is useless to give money at the reception, the rooms have already been allocated and it will most likely not be possible to change them. the hotel is 100% full
On the way, I noticed that what was written in the new voucher was: a view of the garden and a king size bed, I looked at the neighbors they had no notes. Two weeks before departure, I wrote to the hotel with a request to confirm the reservation and communicate my wishes for accommodation. We managed to rejoice at this note while we were driving :)
Upon arrival, we were met by animators with a poster in Russian. Welcome, etc.
The cards were already filled out, it was only necessary to enter the data of the passports.
We quickly received the bracelets and went to the room. Everything was almost as we asked, the last floor, the windows are not for animation, but two separate beds + a couch. The size of the room is probably 35-45 meters, quite spacious, there are two full-length mirrors, the other is large at the table. Shower
The room was cleaned well, a tip of 1 dinar was left every day. It happened from time to time that there were not enough towels, but this happened twice. Once they left us without toilet paper at all, but these are also trifles, it happens
The first night we went out for dinner. For some reason there were very few plates, I thought that it was already late in the evening, everyone had already eaten ... and did not have time to wash for us who had just arrived ....
We ate meat with rice and grilled tuna. Several carcasses of tuna lay on the table between two grill tables .... beautiful fish, but either they don’t know how to cook them there, or we were tired from the road, but we couldn’t eat it. On the trail. the day I decided to try the tuna again (apparently the one that was lying between the grills yesterday) was somehow not impressed again.
In the morning of the next day, we decided to recharge the phones ... the traffic jams were knocked out and the charge turned black. Arriving at the reception, Yulia explained the situation, five minutes later the electrician came and turned on the machines, electricity appeared, but we decided not to use this outlet anymore. It seems to be great that the electrician came quickly, it’s not great that he didn’t even look at the outlet and that, in principle, this happened.
Then we drank, ate, swam, sunbathed until the next Saturday. And on Saturday, the Tunisians came to rest, not those Tunisians who check into the hotel and live, but those who pay money for the daily program. Queues began to appear for everything that was possible, sunbeds were not enough either on the beach or by the pools. On Sunday, there were even more of them and it became somehow quite sad, the rest turned into a game: find a plate in a cafe, wait for scrambled eggs and pancakes for breakfast, watch your towel on the sunbed.
And July 25 was Independence Day in Tunisia, I hope they enjoyed celebrating this holiday at the hotel. Sorry we didn't like it. There were two or three times more people than usual. Arriving for lunch, we were looking for a free table for 15 minutes, and in the search we were helped by a girl who meets guests at the entrance to the cafe, but to no avail. Then we looked for a table without her and twice, as it seemed to us, we found (we are talking about those tables from which people just left and did not have time to remove them), the waiter came to us and said, know sir, reserve ... and she came to this table and an Arab family sat down. The third time we were lucky and we still sat down at the table. These days, for the first time, I saw empty food stalls, and almost all of them. For breakfast, they even took eggs, all boiled eggs. For lunch and dinner, meat could only be taken if you had time in the first two minutes from the moment the tray with food was taken out.
It was impossible to swim in the pool on this holiday, it was impossible to pass in it without hitting anyone.
Having gone swimming in the sea, we returned to our sunbed by the pool (we always occupied one sunbed for three, in rare cases two), on the sunbed we had two towels and a bag with different swimming items for the child and found that other people's things were on our sunbed on top of ours. I took a chair from the bar and put things on it, left it next to the sunbed, then a tanned woman took these things, wailing something in Arabic. I heard that these days some of their belongings and towels were found on the floor next to the sunbeds, and at that time an Arab family was resting on their sunbeds.
We really wanted to go to the guide, pay extra money and move to another hotel. It was hellish trash
So I don’t even need such three days of rest for free, like the last day, but more on that later.
The guide was told about this situation, he said that he would pass the comments on to the management, I don’t know if he passed the comments on or just coincidentally, but the people who did not live in the hotel became much smaller.
In general, in terms of nutrition, there is always (if not eaten) fish, beef, lamb, sometimes mussels and squid, once there were even quails. Of the side dishes, potatoes are often, always rice, pasta, soups, vegetables, either in batter or on the grill. But there were practically never just chopped tomatoes or cucumbers. Cucumbers without additives, either grated or cut into pea-sized pieces, tomatoes were also either finely chopped like cucumbers or in salads with pasta, potatoes or something else "interesting", there were no lettuce leaves. There is a lot of meat, but after a time it is rubber. The meat on the grill is either undercooked or peppered, I took it three times and never finished the kebab stick. Fish a la red mullet or in batter (where there is more batter than fish). I liked the liver very much, as well as the lasagne, the canelloni is beyond praise. The child ate pasta or rice with nuggets or fish fingers, when there were mussels and squids, then them.
I also want to mention the pizza. I have not been to Italy, but in my opinion the pizza there should be no better than in a hotel. Very tasty pizza, banal margarita, but just very tasty. Even standing in line for her for 5 minutes is not a burden. We are talking about a round pizza, in recent days the chef has changed and they began to cook pizza on square baking sheets .... either the cook is like this, or the baking sheets, but the taste has become completely different, less tasty.
There was a very poor choice of pastries, there were no cakes at all, only for the "holiday" there was a cake with the flag of Tunisia.
The lack of baking is compensated by ice cream, very tasty ice cream, but you also have to stand behind it, there is only one spoon for ice cream, and there are many who want it.
Wine taste and color, only white, average wine could be drunk.
Tibarin and Sedratin are delicious, the beer is good. Do not drink hard alcohol.
There are no juices, only yuppies ... although freshly squeezed juices are declared in the program.
The coffee is overcooked, the cocoa is delicious.
For a snack between lunch and dinner, pancakes with chocolate mass or sandwiches. And this and that is delicious, but (!) They put the stuffing in the sandwich with their hands (!), there are no gloves on their hands and it happens that the sandwich master immediately eats this sandwich himself, ketchup flows through his hands and with the same hands he puts cheese in your sandwich :))))
If you are not squeamish, I recommend a sandwich with canned tuna and chicken.
Somewhere in the middle of the rest we went on an excursion to the zoo, I recommend it to everyone. There you can feed the giraffe and lemurs (we fed, very funny). Excursion for 2 + 1 costs $ 65, they did not regret the money spent. The guide during the transfer told a lot of interesting things, on the way back we stopped at the Laguna cosmetics store.
Slides: in general, it’s very, but (!) The safety instructor there doesn’t understand at all why, several times I saw how the next skater landed on his head in front of the one riding down the hill. Arab children of the year 3 also ride the slides ...
The sea is the only case where our expectations were worse than it actually turned out. Great sand on the beach. The entrance was expected to be the same as in Egypt ... but it turned out that you can even walk on the stones :)
There are several lagoons where you can splash around with children, but this is when there are not many people around you ... the pantone is also good for adults and children who can swim, our 6 can’t even swim, he didn’t like it there. The water is clear, the sea itself is warm
I also recommend the market in Nabeul with its ceramic shops. We bought a lot of tableware from the shop on the left side of the entrance to the market. There, above the store, it is written in foreign language that it is recommended by some kind of handicrafts department or something like that.
On Friday 29.07, having come to the room before dinner in swimming trunks, we found that the door with our electronic key did not open. We went to the room up the stairs that leads to the beach, there is never anyone there, so we went in swimming trunks and swimsuits. On the horizon, the prospect of going to the reception in swimming trunks loomed ... but the maid saved us, we greeted her all the time and left a tip, for which she cleaned the room well for us. She opened the room for us, I put on shorts and a T-shirt and went to the reception. Julia, shrugging her shoulders, said this happens when there is a big race .... I understand that anything can happen, but at least you can apologize for the inconvenience caused.
The day before departure, I went to the reception about the extension of the room. Yulia said that on the day of departure you need to approach at 9:30, by which time the front manager will be there. Waking up at 9 am and going for breakfast, we looked at the reception, Yulia said that the front was already here, quickly pack your things and move to another room .... I asked him why now, because the room was paid for before 12:00 and it’s impossible whether to stay in your room, you can’t stay because guests will come to our room, so she said, or move now or there will be no extension at all (the reason was not specified). The extension costs 70 dinars and I didn’t understand why such a rush ... and why move at all, why you can’t stay in your room. We quickly rushed off to pack our bags and after about 40 minutes we were at the reception in full combat readiness. We were given room 1202, going into the room we realized that we had previously had a royal suite.
Firstly, the room is located in a wing where there has not been a lot of repairs for many years, the elevators are old, fastening and with a smell and a cafe, there is no balcony, it seemed (or didn’t seem) to the window on the window. Under the windows is the air conditioning system of the entire hotel. The room is 25 meters square...
Well, we think okay ... we’ll turn around until the evening somehow ... my wife began to sort out her suitcases quietly (because things were simply thrown into suitcases at the time of departure), going into the bathroom we found that the towels were wet and someone recently pooped in the toilet and for some reason he didn't wash away. Tolley, this someone was in a hurry to leave the room, or was it revenge on the hotel for this room ... going to the reception, I explained the situation as correctly as possible, asked at least to change the towels, they gave us another room and apologized for the inconvenience caused. Room 1220, not far from what was given at first. The room was clean, but the safe was closed ... I went to the reception again, they said that everything would be fine in 10 minutes, after 40 minutes I went to the reception a second time to ask where the safe specialist was. Two minutes later, a specialist came and fixed everything. Total 3 hours of hassle, haste and expectations. The view from the room to the wasteland, which is blocked by the roof of the restaurant, was not critical for us, but someone can contemplate this view for the whole vacation :)))
Before leaving, they handed over the cards, looked at the animators with a poster and a wish for a happy journey.
Dmitry drove us to the airport again. Thanks to him for everything, I also bought a local SIM card from him :)
By the way, either by accident or on purpose in the airport exchange office, my 178 dinars were counted as 139.5 dinars.
After that, I wrote on the issued piece of paper the amount that I gave him, he counted something for about three minutes and issued another piece of paper about the exchange of 38.5 dinars. Be careful:)
Before the holidays, we, like everyone else, read the reviews here and in the group from VK ... The animation is straight stellar (something I didn’t notice stardom), the Administrator is a direct mother ... for someone, maybe, for me it’s no better than those administrators that we had before in other hotels, no, it is not worse, it is the same. The Tunisian people are directly friendly, not like in Turkey and Yegi ... we didn’t feel the difference, and there are nuances here and there.
If not for three days during the holiday and not the last day, then perhaps I would have returned to this hotel someday. At 100% occupancy, the hotel is average, at 100% occupancy and those who come on weekends, it's terrible, the rest of the time the hotel is good! In the wing where the medical center is located, it’s bad, in other places it’s good. At the reception there is a paper from tripadvisor that the hotel is a winner in some category, with a certain arrangement of stars in the sky, it is so, we didn’t have stars.
Rest is good in any case, and after listening to the stories of other people from other hotels, we realized that everything was very even nothing for us. People were surprised that we even (!) had scrambled eggs for breakfast :))))
On the day of departure, they saw a child who had all his legs in fukartsin ... I read that people write either about chickenpox, or about Coxsackie ...
Maybe really zazhralis. Maybe, as Andrey Sergeyevich said, "Our expectations are our problems"
Novostar concept
Russian-speaking staff, partially adapted cuisine, a separate children's Swedish line, a mini-club with Russian animators, an unusual animation program for children and adults, the ability to rent a pram / electric kettle / baby potty, delicious Tunisian ice cream for all guests without restriction - at lunch and at dinner, special congratulations to birthdays and newlyweds and much, much more.
Language environment
Russian-speaking staff members of the hotel team: administrator, guest relay manager, animators.
Important information on the territory of the hotel, signs, as well as all the names of dishes in the restaurant are published, including in Russian.
Checkout time: Check-in (check-in time) after 15:00, Check-out (check-out time) until 12:00.
Important! Upon arrival, a tourist tax is paid. The tax is 3 dinars per night for accommodation in 4 * -5 hotels, 2 dinars per night for accommodation in 3 * hotels and 1 dinar per night for accommodation in 2 * hotels.
The tax is payable on the number of nights booked at the hotel, up to a maximum of 7 nights.
For instance:
- for stays up to 7 nights (for example 5 nights) - the tax is paid for 5 nights;
- for stays of more than 7 nights (eg 10) - the tax is paid for 7 nights.
Attention! In case of early departure from the hotel, the tax is not refundable.
Location of the hotel NOVOSTAR KHAYAM GARDEN BEACH & SPA 4* On the map
Hotel address: Avenue Mohamed V - 8000, Nabeul, Tunisia
Distance to city centre: 1.5 km from Nabeul city center
Distance to airport
65 km (Enfidha airport), 125 km (Monastir airport), 68 km (Tunis airport)
Hotel information
Hotel chain: Novostar Hotels, Year of construction: 1982, Year of renovation: 2012
Description of rooms
bath or shower
hair dryer
personal hygiene products in individual packaging (replenished daily)
air conditioning (15.06 - 15.09)
telephone (calls for a fee: within the city, intercity, international)
plasma TV panel (USB-connector for connecting a flash card, Russian channels) (free of charge, changing the terms of service at the discretion of the hotel administration)
mini fridgeWi-Fi (free of charge, any change in the terms of service at the discretion of the hotel administration)
Compliment from the hotel on the day of arrival: bottled water in the room
housekeeping (daily)
change of towels (daily)change of bed linen (every 3 days)
Attention! The hotel allows booking a child under 2 years of age in any type of room and in excess of the maximum occupancy in this room type, but only on condition that the child is accommodated without a cot, that is, without an allocated bed. A child under 2 years of age eligible for a cot and receiving one by default is the child booked as part of the maximum occupancy in that room type.
To accommodate 2 adults and 2 children, the hotel only offers rooms of the Family Room category. These are rooms with 4 beds. The hotel has several types of family rooms: with an arch between the rooms, with a door between the rooms and rooms in which the beds are in the same space.
hotel building
Number of floors in the main building
children
Children's pool, Kids' club, Playground, Restaurant(s) with high chairs for children: high chairs for feeding, microwave, blender, Children's menu, Baby cot: (on request), baby potty, electric kettle (on request, under deposit), baby stroller (on request, for a fee), Babysitting: (on request, for a fee)
Entertainment program for children
mini-club for children from 4 to 12 years old with Russian and international animation (daily), evening mini-disco and awarding commemorative diplomas (daily), as well as: children's face art (amazing transformations with the help of face painting), culinary workshops, pizza -quest, talent show, mini-Olympiads and much more. A compliment from the hotel for a birthday - a cake with a festive decoration, a dedication in verse in the hotel's VKontakte group, a memorable photo with animators in costumes of cartoon characters.
Beach hotel NOVOSTAR KHAYAM GARDEN BEACH & SPA 4*
Beach towels: (on deposit, free of charge, any changes to the terms of service at the discretion of the hotel management)
Distance to the beach
private beach, first coastline;
heterogeneous entry into the sea: there are areas that are the upper part of stone blocks (the surface characteristic is uneven, slippery);
there are areas where the entrance to the water is clean, gently sloping, sandy bottom;
during the swimming season (for the period from June to September inclusive) the hotel installs a pontoon.Sun loungers
Sun umbrellas
(free of charge, any changes in the terms of service at the discretion of the hotel administration)
NOVOSTAR KHAYAM GARDEN BEACH & SPA hotel pool 4*
Total number of pools: 1 outdoor pool with water slides, 1 outdoor pool for adults with a separate children's section, 1 indoor fresh water pool (closed from 01.07 to 01.09)
Waterslides
4 slides of varying degrees of extremeness will satisfy the needs of both adults and children. Water slides are new and safe, lifeguards are on duty. Nearby there is another swimming pool and sports grounds, where the animation team holds daytime activities with rhythmic music that creates the mood. Within walking distance from the water slides there is a bar with soft and low alcohol drinks, as well as a snack bar.
Rooms
Total number of rooms: 361
Infrastructure
24-hour front desk, Conference room: 4 conference rooms (extra charge), Currency exchange, Souvenir shop, Laundry service: (extra charge), Hairdresser: (extra charge)
Wireless Internet
Wi-Fi in the lobby at the reception, in the lobby bar, on the terrace by the pool (free of charge, changing the terms of service at the discretion of the hotel administration)
SPA center
SPA center Five Senses well equipped with modern equipment. The center offers a full range of services that are usually in demand by clients of spa centers: hammam, classic and special massages, water treatments, facials. The most profitable investment, of course, is the purchase of a comprehensive program. All services of the center (for a fee).
Treatment
doctor's services (for a fee)
Sports / Leisure
Gym, Table tennis: Yes (equipment on deposit), Tennis court: (equipment on deposit), Mini golf, Boccia, Archery, Darts, Aerobics, Water aerobics
Aquatics Center
Entertainment
morning gymnastics and aqua aerobics, step aerobics, quests, daily evening show for adults, volleyball
Disco
after evening animation, open air (in the open air) and indoors (setting the service at the discretion of the hotel administration)
Additional services
volleyball
Dining at NOVOSTAR KHAYAM GARDEN BEACH & SPA 4*
Ultra all inclusive
Supply system
System "Ultra All Inclusive"
Non-alcoholic and alcoholic drinks of local production, including bottled water - around the clock.Restaurants
main restaurant Le Phoenix- breakfast 06:00 - 10:00, lunch 12:30 - 14:30, dinner 18:30 - 21:30, snack 15:00 - 18:00 and 22:00 - 02:00 (in the period 01.11 - 30.04 ), dedicated children's Swedish line, children's menu, microwave, blender, high chairs for babies;
Restaurant Barbecue Carissa- afternoon snacks 15:00 - 18:00 (between 01.05 - 31.10), late snacks 22:00 - 05:00 (between 01.06 - 31.10), a la carte lunch 12:30 - 15:00 (extra charge), lunch a la carte 1 time during the stay by appointment (free of charge);
Le Bonsai- a la carte, 19:30 - 22:00 (for a fee), the restaurant is open 3 days a week (from 01/11 - 31/05), the restaurant is open 6 days a week (from 01/06 - 31/10 ), dinner 1 time during the stay by appointment (free of charge);
Coco Beach- a la carte on the beach (between 01.07 - 31.08), 12:00 - 20:00 (extra charge);
open space- outdoor service, in hotels in Tunisia, as a rule, operates from June 01 to September 30.For kids:
- ice cream - during lunch and dinner;
- if the hotel has less than 20 children aged 4 to 12, then the children's table is presented on the adult buffet line;
- if the hotel has 20 or more children aged 4 to 12 years, then a separate children's Swedish line operates, a children's menu is presented; during lunch and dinner, young guests of the hotel are assisted by a children's animator.
Cafe
Mauritanian cafe- drinks and hookah 16:00 - 23:00 (extra charge).
bars
L'Orchidee- in the lobby, drinks around the clock, late continental breakfast 10:00 - 11:00, fresh juice or seasonal fruit cocktail 08:00 - 10:00;
Khayam- by the pool with water slides, drinks 10:00 - 18:00 (in the period 01.11 - 31.05), drinks 10:00 - 23:00 (in the period 01.06 - 31.10);
By the main pool- 10:00 - 18:00 (during the period 01.11 - 31.05), drinks 10:00 - 23:00 (during the period 01.06 - 31.10).
The resort complex Novostar Khayam Garden Beach & Spa 4 * will pamper travelers with an atmosphere of luxury and comfort. By choosing this hotel for your vacation, you will experience a lot of pleasant and unforgettable moments.
A little about the institution
Novostar Khayam Garden Beach & Spa 4* is the newest hotel in the Novostar Hotels chain. It first opened its doors to tourists in 2012. It is worth noting that the hotel staff went through a rigorous selection process, and therefore you can be sure that you will be served by true professionals. There are also Russian-speaking employees.
Hotel location
The Novostar Khayam Garden Beach & Spa 4 * hotel is located in the popular resort of Nabeul (almost in its very center). It is 125 km from Monastir and 65 km from Enfid.
Novostar Khayam Garden Beach & Spa 4 *: room description
The quality of rest is largely determined by the living conditions. Novostar Khayam Garden Beach & Spa 4* offers travelers 361 rooms for accommodation. Apartments can be divided into the following categories:
- Standard rooms are designed for single and double occupancy. The room has everything you need: orthopedic beds, a desk and an easy chair to relax.
- Family apartments can accommodate up to 6 people (if extra beds are taken into account). The adult bedroom is equipped with a king-size bed, and the children's bedroom is equipped with sofa beds. Each of the rooms has its own bathroom.
- Suite - luxury apartments. The bright bedroom opposite the panoramic window has a large orthopedic bed. The living room is equipped with a seating area and a coffee table.
It is worth paying special attention to the interior design of the Novostar Khayam Garden Beach & Spa 4* complex. Photos show a modern laconic design in soothing colors.
Amenities in the apartments
The Novostar Khayam Garden Beach & Spa 4 * hotel cares about the comfort of guests. To this end, the rooms are equipped with the following list of amenities:
- a combined bathroom, which is additionally equipped with a hairdryer;
- some rooms have access to a private furnished balcony;
- thanks to the presence of air conditioning, you can hide in the room from the Tunisian heat;
- satellite TV with a package of Russian channels;
- a landline telephone provides round-the-clock communication with the reception, and also makes it possible to make international calls;
- a safe is responsible for the safety of your valuables;
- wireless Internet;
- in a small refrigerator you can always store a supply of food and drinks.
Resort facilities
Novostar Khayam Garden Beach & Spa 4 * complex has everything necessary for a good rest. Tours in this direction are very popular, because the hotel has a developed infrastructure, namely:
- a modern conference hall, as well as three meeting rooms;
- laundry, which is engaged in washing both hotel linen and personal belongings of the guests;
- SPA-salon where you can take a course of rejuvenation, relaxation or recovery;
- in the beauty salon you can get hairdressing and cosmetology services;
- a medical office where you can get first aid;
- car parking, the use of which is included in the price of accommodation;
- currency exchange office in the lobby;
- three outdoor pools, one of which is filled with sea water;
- indoor heated pool, open during the cold season;
- luggage storage room before check-in and after check-out.
Animation
Without entertainment, rest would be boring and monotonous. A team of professional animators is called to change the situation. The following program awaits you at the Nabeul Novostar Khayam Garden Beach & Spa 4 * hotel:
- morning exercises that will give you energy and vigor for the whole day;
- aerobics in the pool;
- yoga classes with a professional instructor;
- training in oriental and Latin American dances;
- exciting lessons on cooking national dishes;
- competitions in various sports (both between hotel guests and with the participation of guests from neighboring establishments);
- incendiary evening show.
Spa
The spa salon operating on the territory of Novostar Khayam Garden Beach & Spa 4 * (Nabeul) will help you relax your body and soul. Here guests are provided with the following opportunities:
- cleansing and strengthening the body through the course intake of mineral waters;
- various types of massages aimed at treatment and relaxation, as well as at achieving a cosmetic effect;
- face and body skin care procedures aimed at cleansing and nourishing;
- traditional Turkish hammam;
- toning the body through a contrast jet shower;
- relaxing hydromassage.
Vacation with children
The youngest tourists are sometimes more difficult to please than adults. Knowing this, the Novostar Khayam Garden Beach & Spa 4 * complex (Tunisia) provides the following opportunities for families with children:
- in the kids club, kids will be able to get creative, as well as take part in fun games and competitions;
- organization of children's sports competitions;
- "paddling pool" with slides;
- a spacious playground with a rubberized anti-shock coating;
- guests with babies are provided with everything necessary for a comfortable stay: bottle sterilizers, baby monitors, and more.
Supply system
Meals at this hotel are provided according to the Ultra All Inclusive system. It implies the following points:
Hotel Rules
Each hotel sets its own rules regarding accommodation. This establishment has the following:
- air conditioning is only available to guests from June to September;
- the opening hours of bars and restaurants may be changed by the administration depending on the occupancy of the hotel;
- registration is carried out during the period from 14:00 to 16:00;
- guests must vacate the room on the day of departure before noon;
- smoking is strictly prohibited in all areas of the hotel (this is possible only in open areas and balconies);
- visiting the playground is allowed only for kids under 12 years old;
- if the hotel has less than 20 children, then the buffet diet line is abolished;
- it is not recommended to appear in bathing suits anywhere except the beach and pools;
- it is strictly forbidden to take towels out of the rooms (beach towels can be taken from the administrator);
- food is not allowed to be taken out of the restaurant;
- visiting catering establishments requires compliance with the dress code (smart, closed clothes);
- the use of the pool after 18:00 is strictly prohibited (at this time cleaning devices start working);
- in order to avoid injuries and unpleasant situations, it is forbidden to enter the hall in wet clothes and shoes;
- if for health reasons the guest cannot go down to the restaurant, then the food will be delivered to his room.
Novostar Khayam Garden Beach & Spa 4 *: reviews, advantages
To evaluate the quality of rest in a particular hotel, it is recommended to study the opinions of experienced travelers. So, a lot of positive comments can be found about the resort complex Novostar Khayam Garden Beach & Spa 4*. Reviews of tourists can tell you the following:
- quick check-in procedure (often administrators fill out guest cards in advance, saving you from unnecessary trouble);
- if you arrive late at the hotel, you will be served dinner;
- the approaching bus with tourists is always met by animators, and therefore the fun begins already at the doorstep;
- the territory is very green and clean;
- there are enough sun loungers by the pool to accommodate everyone;
- tasty and varied food with a huge selection of traditional local dishes (there are also less spicy European food);
- the menu has many products and dishes for those who are on a diet;
- the beach is kept in perfect cleanliness, and thanks to high fences it is protected from strangers;
- the animation is very interesting and rich (themed evenings deserve special attention, during which guests can join the local culture and traditions);
- a lot of sports activities, thanks to which you can keep your figure in shape;
- one of the pools is equipped with high water slides, which are interesting to ride not only for children, but also for adults;
- the hotel has a Russian-speaking administrator who will always help in solving problems and organizational issues;
- high-quality daily cleaning;
- The SPA center deserves the highest rating (and especially the work of masseurs);
- the TV broadcasts Russian channels, which makes it possible to always be aware of events at home;
- the hygiene kit includes many different items of cosmetics;
- wireless Internet works well throughout the territory (and even on the balconies of the rooms there is an opportunity to go online);
- for recreational activities there is a separate pool, and in all others guests can safely swim;
- both at the pools and on the beach there is a large team of lifeguards;
- hotel employees are very responsive and try to help, even without knowing the language (although many try to learn it);
- during the disco there are always several Russian songs;
- a very interesting entertainment program for children has been developed in the children's club (master classes on making cakes and pizza deserve special attention);
- if you arrive at the hotel too early and your room is not ready yet, then you will be offered delicious cocktails to brighten up the wait;
- if you leave a tip for the maids, they will constantly delight you with figures made of sheets and towels, as well as flower petal decor.
Negative Feedback
Some negative characteristics are inherent in the Novostar Khayam Garden Beach & Spa 4 * hotel. Reviews in 2016 indicate the following shortcomings:
- rocky entry into the sea;
- To use, you need to leave a cash deposit;
- due to the fact that the doors in the rooms are very old, they creak and slam a lot;
- there are many small fish in the sea that bite painfully on the legs;
- photographers who provide paid services at the hotel do not work very well (you can take similar pictures yourself);
- maids ignore the need to change towels, no tips help in this situation;
- despite the fact that the hotel website promises a separate children's menu and a dedicated area in the restaurant, provided that more than 20 children are resting, in fact this service is not provided;
- at every step you can meet a smoker, and therefore the whole territory smelled of tobacco smoke (considering that there are many families with children in the hotel, this is very unpleasant);
- the doctor serving this hotel is not very attentive to the complaints of guests and prescribes treatment at random;
- the pillows are very uncomfortable, after sleeping the neck hurts a lot;
- during cleaning, the maids absolutely do not pay attention to the balcony;
- The tiles near the pool are very slippery, and therefore you need to move along it very carefully.
General impression
Based on the reviews of the Novostar Khayam Garden Beach & Spa 4 * hotel, we can conclude that it deserves five stars. Of course, it has a lot of shortcomings, but, compared with the numerous advantages, they are not so significant. The hotel is very beautiful and well maintained (both inside and outside), the staff is polite and competent, the atmosphere of rest is easy and relaxed.
If we talk about the advantages of the hotel, then, of course, it is worth putting animation in the first place. The guys literally go out of their way so that vacationers do not have to be bored for a second. At the same time, entertainment is not imposed on anyone. It is also worth noting a lot of opportunities for children's recreation. The mini club is quite different from what you can find in other hotels. Here, kids are immersed in creativity and fun.
The hotel staff is very hospitable and helpful. Particularly touching are the attempts of Tunisians to communicate with guests in your native language. However, if you have a serious problem, you can always contact the Russian-speaking administrator. Particular attention is paid to the safety of guests, and therefore a large team of security guards and rescuers work here.
If we talk about the shortcomings of the hotel, then the main one is the quality of cleaning, or rather, problems with replacing bed linen. Perhaps no other hotel will be so persistent in hanging towels thrown on the floor back on the hook. However, this problem is quickly resolved by contacting the administrator. In addition, when you come to your room in the evening after a busy and bright holiday day, you most likely will not notice any flaws in the room.
