How to exchange S7 award miles for an air ticket. S7 air tickets can be paid through QIWI payment terminals How to pay for additional baggage in s7
By weight, dimensions and number of things. They are introduced for a comfortable and safe flight for cabin passengers. Each company has its own requirements.
When transporting cargo in the cabin or in the luggage compartment three parameters are taken into account:
- quantity: one piece corresponds to one bag or box;
- size: for luggage compartment - 203 cm (sum of length, width, height, norm), for hand luggage- 55 x 40 x 20 cm.
Usually there are special stands at the check-in counters, on which the dimensions are checked.
Cost and different tariffs
Payments for transporting items are charged differently, and depends on the fare plan on flights.
What does paid cargo mean? Starting from December 1, 2015, the airline introduced a fee for weight up to 23 kg per segment in the amount of 2000 rubles. according to the Economy Basic tariff plan.
Other passengers are allowed to carry it free of charge if it meets the following requirements:
Free carry-on luggage is accepted into the cabin, based on the following restrictions:
How much does it cost to carry cargo on an airplane? The air carrier offers free transportation baby strollers, bassinets, car seats of all sizes, regardless of whether they will be in hand luggage (the cradle of a collapsible stroller) or in checked luggage.
But the offer is valid only if a child under two years of age is transported at the same time.
In the absence of a child (for example, if a stroller is being brought as a gift), children's vehicles transported as normal cargo.
How much should I pay above the norm?
The surcharge is indicated in the table:
| Luggage volume | Surcharge | |||
| Economy Basic | Economy Flexible | Business basic | Business is flexible | |
| Domestic passenger transportation (currency - rubles) | ||||
| 2 places | 4000 | 2000 | 2000 | 0 |
| 3 places | 6000 | 4000 | 4000 | 2000 |
| 23–32 kg | 2000 | 2000 | 0 | 0 |
| 32–50 kg | 4000 | |||
| From 203 cm | 2000 | |||
| International passenger transportation (currency - euro)* | ||||
| 1 place | 25 | 0 | 0 | 0 |
| 2 places | 50–105 | 25–80 | 25–80 | 0 |
| 3 places | 75–185 | 50–160 | 50–160 | 25–80 |
| 23–32 kg | 25–80 | 0 | ||
| 32–50 kg | 50–160 | |||
| From 203 cm | 25–80 | |||
| Flight from Thailand (currency - Thai baht) | ||||
| 1 place | 1000 | 0 | 0 | 0 |
| 2 places | 3400 | 2400 | 2400 | 0 |
| 3 places | 5800 | 4800 | 4800 | 2400 |
| 23–32 kg | 2400 | 0 | ||
| 32–50 kg | 4800 | |||
| From 203 cm | 2400 | |||
| Flight from the People's Republic of China (currency: Chinese Yuan)** | ||||
| 1 place | 180 | 0 | 0 | 0 |
| 2 places | 840 | 660 | 660 | 0 |
| 3 places | 1500 | 1320 | 1320 | 660 |
| 23–32 kg | 660 | 0 | ||
| 32–50 kg | 1320 | |||
| From 203 cm | 660 | |||
*Depends on direction.
** Except for flights from the capital of China, Beijing, to Khabarovsk and Vladivostok.
Passengers ask about baggage check-in online. The company warns that this is done only at the airport, at counters - regular or for receiving cargo.
You should also pay attention to additional payment information:
How is “non-standard” transported?
There is a concept of oversized and heavy luggage. Then the dimensions exceed a total of 203 cm, and the weight is over 32 kilograms. In such cases, an individual company decision is necessary.
Refusal may follow if there is not enough space in the cargo compartment or the type of aircraft does not allow the carriage of such cargo.
If you have to take such luggage or need to reserve three standard seats, before the flight, send a corresponding request to the company through its website or call help desk to ensure availability.
"Additional norm"
Additional payment for the cost of baggage s7 is carried out when purchasing an air ticket through the website, at the airport, the C7 Airlines Contact Center, and after purchasing a travel document - at the company's ticket offices or at the Contact Center.
As part of the “Additional baggage allowance” service, you are allowed to carry 5–15 kilograms in excess of the baggage allowance. The company allows you to use this service once.
The service is not available on flights:
- from Moscow to Irkutsk, Chita, Ulan-ude, Yakutsk (and from Yakutsk);
- from Beijing to Yekaterinburg, Omsk, Yakutsk;
- from Novosibirsk to Vladivostok and back, from Urumqi to Novosibirsk.
If the weight of the additional cargo is less than the paid one, money is not returned to the passenger.
How much does luggage cost in s7? If there were more things, then at the airport you can pay the difference or get a full refund, minus a return fee (in accordance with the airline’s tariffs).
In some cases, the passenger may be refunded for baggage. s7 if he refused the flight or the flight was cancelled.
Transportation of animals
Often you need to take animals in containers on the road. Offers of free transportation do not apply to them.
Containers with pets are paid for as excess baggage, no matter how much luggage the passenger has.
Typically, containers with animals are placed in luggage compartment, if the total weight exceeds 8 kg and the total dimensions do not exceed 115 cm.
All registration procedures take place at the airport, It's impossible to do this online.
What else is taken into account?
To avoid any misunderstandings, you should pay attention to points that may affect the cost of baggage transportation.
The rules apply along the entire route if the flight is carried out on S7 Airlines flights.
How to pay for luggage in s7? Airplane baggage fees are valid one way, unless other conditions are provided for in the contract.
If a passenger has used a code-share service or a transfer that also involves partner companies, then free baggage transportation is carried out at the International Association air transport IATA.
Then the single “dominant” carrier rule applies. Information is clarified at the S7 Airlines contact center.
Many people have heard about the concept of “airline miles,” but it is not always clear what they are and how they can be used. Modern air carriers use loyalty programs to attract more passengers on board their aircraft. Flight service, ticket prices, meals and other services are approximately the same in many companies, and to attract attention, a system for accumulating bonus points called miles has been developed.
They are awarded for certain actions and purchases. For example, when registering on the airline’s website, a certain amount will be credited bonus miles. Points are also awarded when purchasing tickets. Their quantity depends on the cost of the ticket and the distance between the points of departure and arrival. They can be accumulated and paid for at any time various services provided by air carriers. Most often this is buying a ticket, that is, the opportunity to fly for free.
S7 airline miles
One of the largest air carriers in Russia also has a bonus miles program called S7 Priority. You can become a member by registering on the airline’s website or calling the service center, then you will be able to enter your personal account.
On your first visit personal account It is recommended to link your account to the number mobile phone. If your password is lost, you can easily recover it using SMS activation.
s7 bonus miles have many advantages over competitors.
Accrual of welcome miles.
Depending on how the member was registered, a certain number of miles will be awarded. Each participant who registers on the website or through the service center will receive 500 miles after the first flight with this airline; an adult with a child will receive 1000 miles. When moving from a partner site, the number of bonus points is set by the partner site itself.
Recovering miles from previous flights.
The company generously rewards those who have been using its services for a long time, but due to some circumstances could not previously take part in the loyalty program. For all flights taken during the six months prior to registration, the person will receive bonus points. To do this, you will need to confirm all previous flights in your personal account.
Extended bonus validity period.
Miles do not expire during the year in which they were received, plus the next two years. For those registered in the program under 12 years of age, they do not expire until the applicable birthday.
Extension of accumulated miles.
Extension of the validity of miles is carried out when flying at least once a year on a regular flight of S7 or another partner company. At the end of the year, you can use the extension of the term for a fee, but there is a limit on the number - no more than 10 thousand.
Motivational accumulative system.
The S7 Priority program gives its clients the opportunity to earn even more miles, giving them one or another status over time. The more often a client uses the company’s services, the more prestigious the status and the more bonuses it gives. There are four in total:
- classical;
- silver, allows you to check in at business class counters, choose seats in the cabin and accrues an additional 25% miles on each purchase;
- gold, has the advantages of silver, an additional 50% is charged and access to the superior lounge;
- Platinum, in addition to the advantages of gold and 75% of additional charges from the purchase, allows you to receive free additional service on any flight twice a year.
These and other advantages attract more and more passengers to S7 Airlines.
Ways to earn S7 miles and how to spend them
Bonuses are awarded for the following operations:
- flights with S7 airline;
- flights with partner companies;
- use of special bank cards from Tinkoff Bank;
- use of air carrier services on board the aircraft and at the airport;
- purchases through sites and organizations included in the list of partners of the S7 loyalty program (banks, travel agencies, hotels, restaurants, etc.)
In order for bonuses to be credited to your account automatically, you must indicate its number when performing the operation.
You can quickly accumulate ten thousand miles in the following way: register on the site, this will give you the first 500-1000 bonuses. Pay for purchases with a card from a partner bank, called S7 Tinkoff. Participate in promotions and make purchases on partner sites. This will soon allow you to accumulate your first 10 thousand bonus points.
A good helper for calculating bonuses for a flight is a mileage calculator. You can find it on the company's website. The interface and calculation method are simple and convenient. For example, you need to calculate how many bonuses will be awarded on a flight from Moscow to Paris. To do this, you should indicate the points of departure and arrival in the appropriate fields, select the airline operating the flight and indicate the type of S7 Priority card. The calculations take a matter of seconds and a table will appear on the screen indicating how many miles will be credited, depending on the fare.
There are premium tariffs Optimum and Priority, which have large accruals. You can find out more about them in the service center and on the website.
The reader has probably wondered what and how to pay with S7 miles. You can spend them in several ways:
- pay for a ticket to one of the proposed countries;
- change your seat on the plane from economy to business class;
- translate to another person;
- for charitable purposes.
You can do this on the website online or by downloading the application. Available in your personal account full list countries to fly to, as well as opportunities for charitable donations.
For those who do not have enough bonuses to purchase a ticket or service, the c7 company offers to buy miles . To do this, the following conditions must be met:
- participation in the S7 Priority program;
- at least one flight on S7 flights in the current or last year;
- tariff that supports the function of accruing bonuses.
You are allowed to purchase no more than 10 thousand miles per year. The transaction cannot be cancelled.
FAQ
Do you need to save miles if you fly rarely?
Savings are relevant when flying more than 4-5 times a year. Otherwise, you won’t be able to save enough and spend it on time.
Is there any benefit to this or is it a way for airlines to squeeze extra money out of passengers?
With proper travel planning and careful reading of the conditions, the program allows you to save money on purchasing tickets. Paying for tickets with bonuses is a good thing, but you shouldn’t chase unnecessary purchases that some sites push, saying: “We’ll add a bunch of extra points to your account.”
How many miles do you get for air tickets?
The quantity depends on the distance between settlements, tariff and card type. More accurate information can be calculated using the miles calculator on the company’s website, which displays the completed calculation on the screen.
This service from S7 airlines is in a good way save money on flights. Accumulating, receiving and spending bonus miles is available in several ways and everyone will find a convenient way for themselves. If a passenger rarely flies, the accumulated bonuses can be given to another person or spent on a charity program.
*These conditions are current as of May 2018.
S7, the largest Russian air carrier in terms of the number of passengers carried on domestic airlines, announces the introduction of a new service for its passengers - payment for air tickets through QIWI instant payment terminals (QIWI).
From February 3, 2009, air tickets for all S7 flights booked on the company’s website * , you can pay through a wide network of QIWI payment terminals.
There are more than 75,000 QIWI (QIWI) terminals installed in Russia, which are already used by 2/3 of Russians. The terminals are located in publicly accessible places: shopping centers and stores, entertainment centers and cinemas, as well as on the streets and at airports. The work schedule coincides with the work schedule of the enterprises on whose territory payment terminals are installed.
When booking air tickets on the airline's website, the passenger receives a 9-digit alphanumeric code (order number), which must be entered when paying for the air ticket through the QIWI payment terminal. After depositing funds, the passenger receives a check. The passenger also receives confirmation of purchase information and an itinerary receipt, which contains all information about the flight, by email.
The duration of the reservation depends on the fare at which the ticket is purchased and the number of days remaining before the flight departure, and is up to three days ** . When making a payment through QIWI terminals, a commission may be charged *** in the amount of up to 3% of the amount, but not more than 500 rubles.
* Reservations are made at all S7 tariffs, except for the web tariff, which involves paying for air tickets using a bank card on the airline’s website or through the Yandex.Money system.
** When purchasing tickets two weeks before departure, the duration of the reservation is:
rate Polly- 3 hours;
rate LEssy- 24 hours;
rate Teddy- 48 hours;
rate Linda– 72 hours.
*** The commission is charged at the discretion of the United Instant Payment System (USMP) company.
S7(trademark of Siberia Airlines OJSC) is the largest air carrier on domestic routes in Russia and is included in the TOP-50 world air carriers in this segment.
In 2007, the company received an official notification from IATA that the airline was included in the IOSA (IATA Operational Safety Audit) register of operators and became the second air carrier in Russia to successfully complete the full international audit procedure for compliance with operational safety standards. In October 2008, the certificate was successfully extended until 2010.
S7 is one of the most stable airlines in Russia, using the latest achievements of the global industry in passenger service and actively developing service. S7 is the winner of the annual national award “People’s Brand / Brand No. 1 in Russia” in 2007.
In November 2008, S7 was awarded the annual professional award in the field of sales, marketing and advertising Sales Business Awards for 2008.
Founded in 2004 OSMP is a market leader in electronic payment systems, a leading supplier of comprehensive technological solutions for organizing payment acceptance points in Russia and abroad.
OSMP representative offices operate in foreign countries, whose tasks include the development of the payment systems market, as well as the introduction of payment technologies in Ukraine, Georgia, Kazakhstan, Tajikistan, Uzbekistan, Belarus, Moldova, Armenia and China.
QIWI (QIWI) is a convenient service for paying for all everyday services from mobile communications and housing and communal services to bank loans. Through QIWI you can purchase tickets, pay for purchases in online stores and much more. The QIWI multi-platform service allows you to pay for all services through QIWI terminals and the Internet. Using the QIWI Personal Account, you can program payment terms, receive notifications about upcoming payments and details of those already made, and also save all the necessary details in the payment system.
Last night I had a thoughtful conversation with the online ticket sales service on the S7 website. Impressions are below par.
It was necessary to buy five round-trip tickets for connecting flights, while we all fly there together, and one flies back on another day. Accordingly, it was very advisable to first book all the tickets so that everyone could get on one flight there, and then pay for both reservations.
There is still no option to simply register on the website to purchase tickets. You can only register in the “S7 priority” program in order to receive a card and accumulate miles on it; there is a “personal account” where you can see confirmed reservations. Okay, I registered - the site shows that it recognizes me.
Alyechka and I sat down to issue tickets for four, chose flights, I filled out passport information, marked “remember data for future flights” for each passenger, and was also pleased with such a convenient option. I got to the transfer for booking, opened the site on a parallel page, started making a second reservation, entered my passport details, returned to the first page, updated - everything was lost there, the details of the second reservation came out. It’s clear - the code is primitive, it binds the operation to the user session, and does not create a unique subsession for it, as is customary on civilized sites.
We got tired of it and started all over again. Along the way, we looked at the FAQ - it mentions the possibility of booking tickets with deferred payment. Yep, exactly what you need. We got to the point of filling out the passport data, I press “substitute passenger data” - and what the hell, the list offers only me, as registered on the site. It turns out that the “remember passenger details” option either does not work at all, or only works at the time of the actual booking - both are equally crooked. By the way, when filling out all subsequent order options, I no longer saw these “remember” checkboxes.
Okay, I filled out all the data again, reached the payment page - the “pay later” option is not offered. I called the help desk and they answered that we needed to remove insurance from the order, then it would appear. There is no option to remove insurance from an already completed order. We swore again and returned to the search page.
I indicated the flights again, skipped the insurance, filled out all the passport details (and this site is damn slow). While filling out, there was a strong feeling that the order pages with and without insurance were served by different scripts, although they looked the same (in one case, spaces were inserted in the passport numbers, in the other - not). I reached the payment page, saw the “pay later” option, and chose it. The reservation confirmation has appeared, you can rejoice. And purely out of curiosity, I decided to see what the subsequent payment mechanism was. I'm looking for where to indicate Visa/MasterCard - but they don't exist. There is QIWI, Svyaznoy, EuroSet, WebMoney and other semi-legal crap, but there are no cards or bank transfers. At this point we really went crazy, I called the help desk again - they explained “there is no technical possibility,” but they couldn’t say anything more precise. They offered to register through an operator over the phone - imagining what it would be like to spell out the passport details of five passengers, I was horrified and refused.
How it is possible to implement a system so as not to have a “technical possibility” is absolutely incomprehensible to me, as a person slightly familiar with programming. This seems to smack of deliberate mockery. Or incredible crookedness.
Then this limitation was found in the FAQ, but who in their right mind would think to be interested in this? This is about the same as prohibiting payment by card if the sum of the digits of the passport number is not divisible by three.
After swearing loudly, I started looking for how to delete the reservation. On the booking page that was prudently left open, there was a “cancel” option, but for some reason it was not available. I went into my personal account, there in the “booking history” section I saw a reservation, and on the right - “delete reservation”. I happily clicked and the reservation disappeared from the list. I returned to the formation page, updated it - it didn’t go anywhere, it hangs, the “cancel” option is still unavailable. I called the help desk again and received an absolutely touching answer - “it’s impossible to cancel a reservation with deferred payment, you have to wait until it expires.” And it will expire, for a minute, for a day. What if, because of this unnecessary frozen reservation, there is not enough space for the current reservation, and after a day there is not enough space for the second reservation? What lovely, spontaneous people did this. :)
At this point we already realized that the idea of getting confirmation for both reservations before payment was covered with a big copper basin, and we would have to do everything sequentially, risking not getting on the same flight all together. Cursing almost continuously, we fill out everything all over again (I again type all the passport data manually). I pay, expecting some kind of scam - to my surprise, the payment goes through the first time.
We made and paid for the second reservation in the same manner - thank God, there were enough seats on the required flights. We breathed a sigh of relief.
Even during the registration process, I had to log in to the site four times - the session kept crashing. It seems that I just saw my name in the title, and after the next redraw of the page - “login/registration”.
This morning they called from S7, reminding me with a sort of dissatisfaction in their voice that I have two reservations for the same flights, one of which has not been paid for. Trying his best not to swear again, he explained that the reservation was hanging solely because of their stupid restrictions. They asked if it was possible to cancel the first reservation right now (yup, that means there is still a technical possibility of canceling, it just requires a reason and more special people). He replied, let them cancel the unpaid reservation.
After about five minutes I became worried that with such an organization, they could easily set foot there and mistakenly cancel what they had paid, and that would be their fate. I went to the website, entered my last name and reservation number - “the service is temporarily unavailable.” In the “booking history” of your personal account it’s even more beautiful - “no bookings were found.” And why it was not found - guess for yourself. Great, I'm shielding.
UPD: I just received a message: “Less than 3 hours left before the end of the waiting time for payment for booking air tickets...”. That is, yesterday’s reservation is still hanging, the morning lady, who was annoyedly figuring out which of the reservations to cancel, didn’t do a damn thing, and some people who wanted to buy tickets for these flights may have had to be severely screwed over. Well done guys, really? :)
I want to tell you one very interesting and exciting story.
How I bought air tickets from s7.
So, let me start by saying that I previously preferred to use the services of this particular company. The service was no worse or better than others, but the fleet consisted only of European aircraft. This made me happy. When purchasing tickets online, sometimes difficulties arose, but in the past they were always resolved.
More than a year ago, I decided to join the s7-priority program and started accumulating miles. The moment came when the number of miles was enough to purchase a ticket. From this moment on, an exciting show begins.
It is impossible to find instructions, a link or any mention of the possibility of buying a ticket with miles on the s7.ru website. There is a “spend miles” page containing textual information that you can spend them.
After spending 10 minutes searching, using all the search query options on the s7 website and Google, studying the faq section and finding nothing, I called the call center.
After waiting 10 minutes and explaining the situation to a specialist, I received an offer to write down the phone number of the s7 priority call center. He asked to connect me to the new call center. After waiting another ten minutes and talking about my problem, I received a question verbatim: “Have you ever been to our website?!” After some time, they finally helped me and gave me some guidance: we buy tickets for miles on the “Order an award” page.
OK. No problem. Already at this stage, suspecting something was wrong, I asked the specialist in detail about my further actions.
Gentlemen, sit back and listen :-) you won’t find this information anywhere on the Internet.
Steps on how to buy a ticket for miles from s7:
1. Go to the interface for purchasing tickets on the s7 website in the usual way
2. Find the flights you need
3. Call the call center (here it is very useful to write down the direct telephone number of the call center. :))
4. Find out whether there are tickets under the s7 priority program for the flights you need. If they are not there, it is better not to hang up :)
5. Next, go to the website in the S7 priority section on the “Order a premium” page
6. On the page, enter everything manually about the route and passenger (not tired yet? It’s all just beginning :))
7. Within 24 hours you will be sent an email containing your details and the cost of the ticket that you need to pay. Yes! You heard right :) According to experts, this is the cost of airport taxes. In my case, the amount in the letter was 1980 rubles. OK. The letter also includes a proposal to choose a payment method. There are few options: Call the service center and provide the details of your bank card, or pay the payment in the Svyaznoy salon or in the Qiwi terminal.
I decided not to tempt fate with voicing the details over the phone. This payment method caused me concern.
8. Send a letter in response with a payment option. Wait for a response with the payment ID.
9. We are trying to pay for tickets via the qiwi-wallet website. S7 --> payment for reservation. Result: System error.
10. Call technical support. We find out that payment via the qiwi online service is impossible. Only through the terminal.
11. Let's go to Svyaznoy. The Svyaznoy cashier employee is trying to process the payment. Function S7--> payment for reservation. Result: no connection with the provider. I ask the employee to read the letter. He spends a long time looking for a payment option at the cash register. The reservation ID and payment ID contain letters. All Qiwi services support the introduction of digital identifiers only. In the end, he finds an interface where he can enter the payment ID and announces the cost of the payment, 880 rubles. The system interface does not provide any more details. We compare together the cost of payment from my letter (1980 rubles) and decide that it is not worth paying.
12. I’m going to office S7. 1st Tverskaya-Yamskaya, no. 28. There are no signs or banners with the combination of the treasured S and 7 on the house.
13. I look for the office phone number on the website - they explain to me that I need to find a store selling kitchen utensils, go through the store hall to the second floor. Office s7 is one of 5 tables different airlines in a small shabby room.
14. I start communicating with an employee of the s7 company. The employee sincerely wants to help me. Her system shows that the cost of a ticket is 880 rubles. But the letter says a different amount. This confuses her, and we call the call center. The call center explains to us that the s7 company office cannot accept the payment, because this s7 company ticket is priority.
I have a strong feeling that someone doesn’t understand something. I insist on making the payment. To which an s7 employee who sincerely wants to help me explains to me that s7 airlines is a large holding company. She has a company called s7-tickets, which sells tickets, there is s7 priority, and there is also a company that transports animals. And “s7 tickets” cannot transport animals, and tickets from the company “s7 priority”. OK.
15. I’m going to the messenger to try my luck. I hope for a miracle. Alas. Attempts by Svyaznoy sellers to accept payment end in failure. Error communicating with the provider.
16. In another office of Svyaznoy the situation is repeated.
17. Last attempt - Qiwi street terminal: Pay for tickets --> Air carriers --> S7 --> Enter the phone number (the call center confirmed this payment method). Wait 3 minutes and go to the main page of the service. I make 3 attempts. All end unsuccessfully.
A curtain.
I want to believe that our wonderful airline has problems only in this process.
Results: 5 hours of wasted time, no tickets purchased.
I’m afraid to use the second payment option - dictating credit card details to someone from THIS company over the phone would be very reckless on my part.
