Track the shipment by invoice number. DhlDe Postal Tracking

General information about DHL Express

DHL Express is a company that provides express delivery around the world and occupies one of the leading positions. Has many differences with postal operators. As a subsidiary, it is subordinate to the Deutsche Post DHL holding. This company has representative offices in more than 200 countries. Postbank and Deutsche Post (German Post) are other divisions of the holding. The headquarters is located in Germany, Bonn. From its founding in 1969 until the end of the 70s. The post office was very small and local - it delivered correspondence between two cities: from San Francisco to Honolulu and back. The name comes from the first letters of the surnames of the people who became the founders of the company: A. Dalsey, L. Hillblom, R. Lynn. In the early 90s. Deutsche Post was privatized. It was only in 1998 that Deutsche Post moved to acquire shares in DHL. Over the course of four years, the company bought up all the shares and completely absorbed DHL, turning it into another mail service - DHL Express. In recent years, the local postal operator has developed into a strong, competitive logistics company on a global scale. The DHL brand is divided between DHL Express, DHL Global Mail (direct mail delivery), DHL Freight (land delivery), DHL Global Forwarding (air and sea delivery), DHL Supply Chain (supply chain management).

How DHL Express works

The company strives to provide customers with the best service. In addition to improving the quality of delivery, the company follows a price loyalty policy so that customers can easily use the company’s services, and the company continues to develop at a high level. The company has the right to process documents, undergo customs control with payment of taxes and duties, and transfer the shipment to another recipient (customs broker or other person authorized to dispose of the received shipment). Any shipment can be inspected by company employees without notifying the sender and recipient.

Invoice

Mandatory for every DHL shipment. It provides information about the delivery point, what is being delivered, the method of payment, delivery time, and delivery conditions. Necessary for: identifying the person responsible for the cargo, confirming that the shipment has been transferred for forwarding, tracking the cargo, and clearing customs.

There is a standard tariff - a basic package for processing, registration and forwarding. Additional payment is taken for services not included in the tariff. Of these: transportation of certain dangerous products; the company’s work to find the addressee if the address was incorrect, incomplete or outdated; for exceeding the size and weight of the item., etc. Return services, additional payments, taxes, duties and fees are paid by the sender.

Cargo packaging

Boxes are better suited for goods of various sizes and irregular shapes, protecting against possible deformations. Wooden containers are suitable for heavy items and transportation in a car. Double-layer cardboard is a cheaper alternative to wooden containers. Cardboard envelopes are used for correspondence and documents. Waterproof and anti-static packaging available. Fabric packaging is not allowed.

Same day delivery. Carried out throughout the country (service area is limited) and is used for urgent delivery. A courier is called to send the goods.

Delivery by a certain time. Carried out throughout the country. Delivery occurs at the appointed time or by the end of the next business day. Below in the table are restrictions for shipments within the country and abroad.

Delivery by a specific day. It is better suited for sending large cargo that does not require urgent delivery.
DHL Express restrictions for domestic and international shipments

Items that DHL does not ship: alcoholic beverages, antiques, asbestos, currency, military equipment, materials with flammable and hazardous properties as defined by IATA, precious stones and metals, animals, furs, narcotic drugs, firearms and ammunition, hazardous goods, pornography, ivory, property (the carriage of which is prohibited by any law, regulation or law of any local, federal or state government of any country into or through which the transport is carried out), raw tobacco, human remains and ashes, jewelry , electrical appliances (electric shock and other equipment designed to create an electrical discharge with the purpose of causing physical harm or injury and capable of temporarily disabling). Goods that can be indirectly used as edged weapons (for example, kitchen knives) must be sent by the sender with any document (with a stamp) confirming that the goods being sent are not edged weapons.

Delivery by DHL Express

Delivery is carried out all over the world - any correspondence and various cargo can be delivered to any of more than 120 thousand cities around the world. The shipment is delivered to the addressee on a “door to door” basis. Depending on the country, certain types of delivery are available. If the shipment was not delivered or the sender recalled the package, the company will take all measures for return shipment. If the sender-receiver refuses to pay for return services or for a number of other reasons, the company can sell the goods by sending part of the proceeds to the sender of the goods.

DHL Express tracking

All DHL Express shipments have a ten-character digital track code (this is also the number on the label). You can track the track code on the company's official website.

Contacts and useful links:

DHL official website: www.dhl.com
DHL on Facebook: www.facebook.com/dhl
Contact center: www.dhl.com/en/contact_center.html#.U-ITCKOettw
Track your shipment: dct.dhl.com/input.jsp?langId=en
Find an office in the desired country: www.dhl.com/en/express/shipping/find_dhl_locations.html
Shipment tracking: www.dhl.com/en/express/tracking.html
DHL for Russia: www.dhl.ru/ru/express.html
DHL for Ukraine (in Russian): www.dhl.com.ua/ru.html

The international carrier, part of the Deutsche Post DHL Group holding, occupies a leading position in the field of express delivery. The company is constantly developing, expanding its scope of activities, and providing transport services to customers from 220 countries. Every day, the company's 350,000 employees take care of the quality provision of logistics and postal services to their clients. The ability to track DHL Express parcels online makes cooperation with the company even easier and more convenient. Now you can see for yourself the quality of DHL Express services.

How to track a parcel from DHL Express

The safety of international transportation is the main focus of the company's activities. You can be sure that the cargo will arrive on time and will not be damaged during transportation. A service that is relevant in the age of technology - tracking parcels from DHL Express - is now available to customers from anywhere in the world, which has helped the company significantly increase the level of customer trust. In order to track a DHL Express parcel, you do not need any special skills - you just need to have access to the Internet and know the tracking number of the shipment. A postal identifier is assigned to each parcel immediately after placing an order and the track can already be tracked. DHL Express mail tracks mail items on the official website, but anyone can also track a DHL Express mail parcel through a third-party resource, the main thing is that the site has access to the tracks of this particular transport service. The identification number is entered into a special window, after which the user is notified of the location of the parcel. Registered users can not only track DHL Express parcels, but also specify the exact day and time when the parcel should be delivered to the address, ask questions and subscribe to automatic notifications about changes in order status. The ability to independently control the delivery process is an important advantage of DHL Express mail; tracking of shipments is available to any client and is carried out online. The site also supports a mobile version, so you can track a package from DHL Express both from a personal computer and from a smartphone.

Simple and convenient

The company strives to simplify the DHL Express tracking process for customers as much as possible; the latest tracking technologies have been developed for this purpose. The system automatically remembers all requests on the DHL Express website, parcel tracking is maintained even after the purchase is confirmed, so the user can always refer to the history to calculate the exact delivery time from a particular store through this service. DHL Express has been tracking all orders for several years now; the system has undergone changes several times and has become more and more user-friendly. When you are in any country, you can use the DHL Express service to track your parcel absolutely free. The company has more than 5,000 offices around the world and conducts millions of transactions every day, making online shopping even more accessible and people's lives easier. DHL Express mail can track your parcel at any stage of transportation, regardless of the country. The company's employees are always ready to give advice on sending parcels, talk about DHL Express tracking of shipments and provide assistance in customs declaration of goods. If you have any questions, you can contact the support center on the website or by phone at any time. The DHL Express website itself is not limited to tracking postal items - there you can find a lot of useful tips and offers for the most profitable cooperation in Russian. DHL Express mail tracks parcels in accordance with all international standards, so the customer can be confident in the accuracy of the location of the cargo. DHL Express tracking is a simple, secure and fast way to control the shipment of postal items.

Postal services must deliver packages and letters on time, and previously there was no way to know where a package was delayed or when it could be expected. Nowadays, most companies offer package tracking functionality, so you should find out how to track a package handled by DHL. This does not require third-party services and applications, since the German company provides all the necessary Internet resources for tracking, and their use is as simple and straightforward as possible.

What does a DHL parcel tracking number look like?

Depending on whether the shipment takes place within Germany or is aimed at other countries, what the unique number will look like also changes. For intra-German shipments, a 12-digit number is used, which consists only of numbers, and can be used to track a DHL parcel or letter only within Germany. If you use the Global Mail service from DHL, then the numbers will be preceded by a combination of letters GM, and there will be 17 numbers so that the number is unique.

After crossing the border, the tracking number changes in accordance with the requirements of the Universal Postal Union, so many people ask what this identifier looks like. It has an initial letter, which depends on the type of item:

• R – small package up to 2 kilograms;
• C – parcel weighing 2-20 kg;
• E – EMS parcels that weigh 31 kilograms or more.

The second is a Latin letter, which allows you to make the number unique, and after it there are nine digits of a code characterizing a specific parcel. The last letters will be those that indicate the country from which the parcel was sent, in the case of Germany this is DE.

Tracking DHL parcels using shipper registration code

When a package is sent through airline systems, DHL assigns a unique registration code to the shipper. To make tracking of your parcel possible, you need to use this designation and also go to the DHL website by going to the tracking section. You need to select the appropriate tab, but in addition to the registration code, you will need other data:

• date of shipment, the range “from” and “to” a certain date is indicated;
• Account number;
• destination country.

Important! Mandatory data will be the shipper code and dates; other information is optional. If they are entered correctly, the service will show the current location of the cargo. DHL specifies that this feature can only be used to search for shipments that move with DHL and that other use is unauthorized.

Other ways to track your parcel

In addition to the above method to find a shipment on the website of a German company, there are several more options. Finding real-time data is completely free, but there are differences in what it's used for.

This service allows you to track up to 50 invoices at once, and the system is available on any device that provides the ability to use email. This could be a computer, a mobile phone, or even an electronic organizer. To track a package using eTrack, you need to follow these steps:

1. Create a new message in the email service, and in its content indicate the air waybill numbers that need to be tracked.
2. Send a letter to [email protected], and if you need to receive information to other mailing addresses, you should enter them in the CC field.
3. The request is sent to DHL, and the data will come back in a few seconds.

DHL Express SMS

This service is available for mobile phone users who cannot use email, but want to know where the package is at the moment. Since the mobile network is available in most parts of the world, you can receive the data you are interested in at any time. To do this you should:

• go to phone messages;
• enter the invoice number in the SMS text;
• send a message to the number +44-7720-33-44-55, if you plan to continue tracking the parcels, you can save this combination of numbers in the phone book;
• Almost immediately the user will receive a response containing information about the cargo.

ExpresSMS allows you to receive information about the cargo directly to your phone, but you need this exact track number to be specified when sending the cargo. Only then will the system provide information, since otherwise the number will be considered a stranger.

DHL Express WAP

With the advent of high-speed Internet networks, it is possible to track packages very quickly directly through the website, but even now there are phones that only support a WAP connection. To get data about the location of a shipment through such a device, you need to go to your phone’s browser and enter dhl.com there. Next, select the tracking button, and on the page that opens, you should find a line for entering an air waybill for a specific parcel. After entering numbers and letters, click the “Track” button, and after refreshing the page, complete information will be available.

Where to find out your track code

To determine the track code, which will be used in the future to search for the parcel, you need to contact the sender of the cargo, who has similar information and will tell you what the identifier looks like. The sender himself can find it in his waybill document, where, among other information, the cargo number is written down. If there are problems with this, the client can contact DHL customer support and find out how to find the number and where the package is currently located. Usually there are no problems with determining the required number, but you should remember that the combinations may differ depending on the type of item.

The German company DHL not only delivers goods quickly, but also allows you to track them using a unique number provided at the time of registration of the parcel. For this purpose, internal services of the company’s official website are used, and information is provided within a few seconds. You can find out not only about the current location of the cargo, but also view the nuances of customs clearance, quickly receiving information about the successful crossing of the border or the emergence of additional questions.

: Delivery of goods by express mail, TNT, DHL, UPS. How it works and features of customs clearance of goods in different countries.

Let's take as a basis some individual company, for example DHL

DHL is a German company for international courier delivery of mail and cargo. It is one of the world's leading logistics companies. Founded on September 20, 1969. The initial task was to organize courier mail between Honolulu and San Francisco. The geography of transportation gradually expanded. The main area of ​​work was the organization of courier work between countries, including the states that were part of the Warsaw Pact.

DHL worked with the Soviet Union at a time when other Western companies were unable to do business with the countries of the socialist bloc. The company name comes from the capital letters of the surnames of the founders - Adrian Dalsey, Larry Hillblom and Robert Lynn. The headquarters is located in Bonn, Germany. The position of Chairman of the Board of Directors of the company is occupied by Frank Appel. In 2011, the number of employees was 275,000. Urgent delivery of mail and cargo occurs in more than 120,000 cities located in 220 countries. DHL Express owns approximately 76,000 vehicles.

From 1998 to 2001, the German company Deutsche Post gradually acquired shares of DHL, and in 2002 it became the owner of this company. Express delivery became the main focus of the new Deutsche Post division. In addition to the old DHL Express logo, other departments were organized, such as DHL Freight (ground transportation), DHL Global Forwarding (air and sea freight), DHL Global Mail (direct mail services) and DHL Supply Chain (supply chain management). and logistics).

DHL has been operating in Russia since 1984. The main office is located in Moscow. Delivery is carried out to 850 settlements, the transport fleet is 900 vehicles. Since May 2010, only delivery of letters and goods from some online stores is possible from abroad to Russia. The new rules are regulated by the Russian customs authorities.

The well-known to everyone will help us visualize and explain the company’s work process Sergey Dolya, and at the end of his report we read the intricacies of customs clearance. So, I give the floor to Sergei:

“Every day, thousands of people on our planet are faced with the need to convey something important and urgent to a neighboring city or to another country. And it cannot be sent by email or SMS. As a rule, this is something material, the urgency of delivery of which determines a profitable deal, the success of an important event, or even a person’s life.

For all this, there are express delivery services that, despite bad weather, despite the political situation, despite natural disasters, deliver your message to the addressee within 24 hours.

Recently, DHL Express gave me the opportunity to see with my own eyes the path that urgent documents and express cargo take before reaching the recipient, what happens to them after they are picked up by the courier, and how DHL manages to deliver documents to other countries within days..."

Every morning around 9 am a DHL plane arrives at Sheremetyevo:

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What pleasantly surprised me was that DHL uses our Tu-204 to transport goods:

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Every evening this plane takes all parcels sent from Russia to a sorting center in Germany, and the next morning returns to Moscow with new cargo:

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During the day he stays at Sheremetyevo, where ground services closely monitor his condition:

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After all formalities have been completed and the authorities have given the go-ahead, the unloading of the aircraft begins:

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All cargo is packed in specially shaped containers that exactly replicate the fuselage of the aircraft, so that its entire volume can be used:

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Unloading takes place at the airport:

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The most urgent documents are unloaded first, and they are immediately sent to the customs terminal for release at customs and simultaneous sorting:

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The first batch of containers with the most urgent documents and cargo leaves the plane:

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All correspondence is processed in a special sorting area:

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Documents from Moscow recipients are sorted directly to Sheremetyevo according to delivery routes.

The DHL employee scans the barcode on the shipment, after which the program determines the correct route number:

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Route numbers are displayed on the monitor:

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Each courier is assigned its own territory, which corresponds to a specific route number. After delivery to service centers in Moscow, the courier receives the appropriate bag and delivers throughout its territory:

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Documents for Russian regions are sorted into floor baskets. Express cargo is imported and exported through Sheremetyevo for the main territory of Russia - from Kaliningrad to Eastern Siberia:

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While urgent documents are being processed, the loaders continue to unload the aircraft and deliver the following consignments to the customs terminal:

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The floor in the sorting center is designed in such a way that even a heavy pallet with cargo can be safely moved on it in any direction:

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DHL determines delivery prices based on physical or volumetric weight. In order not to take extra money from the client, each parcel is measured and weighed:

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In Moscow, DHL has two large service centers: in the northern and southern parts of the city. Depending on the further route across the country, each cargo from Sheremetyevo is transported to one of them. Green bags are used for one service center, yellow bags are used for another:
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I took these photos right after the “Bloggers Against Garbage” event. At that time, on the notice board of the customs terminal in Sheremetyevo there was a call for company employees to take part in the action. 



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Taking this opportunity, I would like to express my deep gratitude and appreciation to DHL for their help with the delivery of inventory. As usual in our country, all the T-shirts, gloves, garbage bags and bandanas were ready at the last minute, and DHL had only 2 days to deliver all this to more than 120 cities in Russia:
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Customs is located in the same building and is separated by a glass counter:

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As soon as all the documents are collected, company employees send an electronic declaration via the Internet, and hand over the necessary documents to customs, standing up from the table and walking 10 meters to the window:
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The office is decorated in a modern corporate style:

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DHL adheres to electronic document management, that is, as far as possible, all necessary documents are not printed, but sent by email. Also, all waste is collected separately and sent for recycling:
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To send cargo by DHL, you can call a courier or bring the parcel to one of the company’s service branches in Moscow and other cities:

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DHL Headquarters:

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Customer service call center. All incoming calls flow here:

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According to company standards, each call must be answered within 10 seconds of receipt. The level of service is displayed on large monitors hung throughout the room. The same monitors hang in the management office:
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Moscow couriers. Here they receive the task and print out the accompanying documents:

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Each of them has its own table with a route number, where the items that need to be delivered are already located:

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Sometimes the entire cargo of the route fits into a small box:

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However, the express delivery service does not sacrifice efficiency for saving gas and sends cargo along each route in a separate vehicle:

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Sorting center or “station” in the north of Moscow:

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The sorting center has a scanner through which all shipments pass. Each shipment is checked for substances and items prohibited for transportation:

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All shipments are carefully measured and weighed:

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Along with the physical cargo comes virtual cargo - all information is entered into the IT system immediately after the next stage of processing or delivery. Almost immediately the status is visible to the client, and detailed information is visible to a DHL employee in any other office in the world:

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Just like at Sheremetyevo, all outgoing cargo is sorted according to the following directions:

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Each direction has its own route bag:

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Despite the fact that the company is responsible for the safety of all parcels, especially valuable cargo is transported in closed containers:

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From Moscow service centers, cargo is sent to airports for further delivery to Russian cities:

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DHL has three global sorting centers and is currently building a fourth in Shanghai. Investments in infrastructure, personnel and operational processes are large-scale, but when you look at this business up close, you understand why it is necessary. It seems simpler - to bring something from A to B, but in reality, as it turns out, there is so much to do - pick it up, check for safety, prepare accompanying documents, book a seat on the plane, bring it to the airport, load it, sometimes fly halfway around the world, unload it , clear customs and only then deliver safely.

When buying things in online stores, namely those located abroad, you may encounter questions customs clearance of goods or parcels. This procedure is necessary in order to stop the import of prohibited goods into the country. Also, in some cases, the buyer has to pay customs duties. We will look into when it is necessary and when it is not necessary to pay additional fees, what can be sent and what cannot be sent in this article.

IPO - international postal items. You can read about what it is in this material.

Customs duties- a mandatory payment to the federal budget, which is collected by customs authorities in connection with the shipment of goods across the customs border. The recipient must pay the fee.

So let's look at how and what categories of goods are subject to customs duties.

Customs duty is imposed on goods whose value exceeds the nth amount. For Russia, postal items worth up to 1000 (thousand) euros and weighing up to 31 kilograms per person per month are not subject to customs duties, provided that the item or items will be used for personal use. That is, if you order 20 identical goods worth 1000 euros, you will need to explain and prove why you needed 20 identical things, and you will also need to convince customs officers that this is not a commercial shipment.

If postal items exceed the above limits, you will be required to pay customs duties. It is calculated from the cost of the cargo or goods being sent. The cost of the parcel is indicated by the sender, but if there is no estimated value, the parcel is assessed by customs. Typically, shipping costs are not included in the estimated price.

That is, if you bought goods worth up to 1000 euros, no more than 31 kilograms, then you can receive the postal item at your post office. If you have exceeded the limits, then you will receive a notification from the customs warehouse of your district or city that you need to come to the warehouse and pay the duty, after which you will be able to pick up your parcel. But this only applies to postal items. A different picture emerges if you use the services of a private courier service.

Cost of customs clearance of postal items.

There may be several options here and it all depends on what service the parcel was sent by.

• if the parcel is sent by the state postal service (USPS - USA, Royal mail - England...), then you will need to pay a fee of 30% of the amount exceeding 1000 euros + customs services for processing the parcel.
• If the package is sent by a private courier service such as FedEx, DHL, UPS, etc., you will be required to pay a “total customs charge,” which consists of customs duties, excise taxes, VAT, and customs clearance fees. The customs duty depends on the type and is determined according to the Commodity Nomenclature of Foreign Economic Activity (TN FEA). Excise duty and VAT are determined by the HS code. The fee for customs clearance is 250 rubles. You can find HS codes in any search service for “HS codes”.

Below is a table to help you figure it out.

Customs limits of DHL, EMS, FEDEX, UPS and Russian Post.

DHL

Delivery costs are included in the cost of the parcel. No more than 5 attachments of the same name are allowed.

If you order goods from Germany with DHL delivery, then after import to Russia, the parcel will be delivered by Russian Post or EMS, which have higher limits.

FedEx

Parcels costing over 200 euros and weighing more than 31 kg are not delivered to Russian cities. Delivery costs are included in the shipping cost. No more than 5 attachments of the same name are possible.
Delivery of parcels worth up to $50,000 is possible in St. Petersburg.

*Legal entities, in addition to the cost of delivery, are required to take into account weight, $3 for each kg.

UPS

Delivery to individuals is not carried out!
Delivery costs are included in the cost of the parcel. No more than 5 attachments of the same name are allowed.

Do not confuse UPS (United Parcel Service) with USPS (United States Postal Service), the US government postal service. Parcels sent by USPS are delivered by Russian Post and EMS.

EMS and Russian Post

Shipping costs are not included in the package price. Only 5 attachments of the same name are allowed.

EMS is a division of Russian Post and provides “express delivery”.

These tables bring you up to date and will help you in the future with your next order from a foreign online store. But in any case, when ordering things and exceeding the limit, it makes sense to split the order into several shipments and indicate several delivery addresses, for example, the addresses of your friends or relatives. This will help you save time and money on customs clearance of your parcel.

Many foreign online stores and sellers on eBay (especially European branches) can send a parcel to your address using the DHL courier delivery service. However, if the cost of such a parcel is more than 200 euros (less delivery), in the Russian Federation, before it is delivered, it will have to go through customs clearance. We will focus on the algorithm of this procedure.

If you, as an individual, receive a parcel from abroad in the Russian Federation through the DHL courier delivery service, then you need to know the following:

1. The DHL delivery service does not currently work with individuals in the Russian Federation, but an exception has been made for some foreign online stores, such as Shopbop.com, Gilt.com, Amazon.com.
2. The duty-free limit for citizens of the Russian Federation does not change depending on the delivery service and is 1000 euros.
3. If the customs value of a parcel received via DHL is less than 200 euros, then it is usually immediately handed over to the recipient without completing any additional documents. However, especially in the regions, they require registration of parcels with a value of up to 200 euros.
4. If the customs value of the postal item, minus delivery, exceeds 200 euros, it will require customs clearance. It can be done either independently or for a fee, with the help of a customs broker (in Moscow this service will cost approximately 600 rubles. If you decide to use the services of a broker, then upon receipt it is enough to transfer the required amount to the courier; no additional documents are required.).

Below, we have compiled a brief algorithm of actions that you will have to take if the cost of the parcel received via DHL is more than 200 euros and you want to carry out customs clearance yourself.

1. As soon as the parcel arrives at your regional DHL office and its cost is more than 200 euros, a company agent contacts you (usually by phone), reports this fact and that it is necessary to carry out customs clearance either independently or through a broker (usually the latter is recommended ).
2. If you have indicated that you will resolve the issue yourself, he will offer to send you an application form by fax or e-mail, which must be filled out.
3. In addition to the fully completed application (2 copies, sample, for Moscow), you may need the following documents:
   1. Original and copy of civil passport (all pages with photos and registration address).
   2. An official statement of payment card transactions from the bank with a stamp where you can identify the payment confirming the cost of the parcel. Sometimes it is enough to independently print out online banking pages or transactions in Paypal (where this operation is available). Please note that in the card statement, the funds for the required transaction should not be blocked, but withdrawn.
   3. A copy of the front side of the payment card (it is advisable to have the original with you).
   4. A copy of the order confirmation. This may be a letter (printout), which usually arrives by email when the order is made (or sent). If these letters are not available, print a screenshot of the online store page where there is information about the order. At this point it is better to collect everything that is available.
4. Having previously called the DHL agent and clarified his work schedule (usually weekdays from 9 to 16 plus a lunch break), you yourself take the completed application and copies of documents to the DHL office (in Moscow, this is usually 8 March str., building 14, addresses and telephone numbers other branches are available on the DHL website).
5. The registration procedure takes different times, depending on the agent: from 20 minutes to an hour.
6. After all the necessary documents have been completed (the fee has been paid, if necessary), you agree with the agent on the date of delivery of the parcel (usually the next day the courier delivers it to the specified address). In some regions they offer to pick up the parcel immediately, independently.

Now some more useful information:

• As soon as DHL representatives have contacted you, find out the cost of brokerage services and if you intend to carry out customs clearance yourself, clearly and unambiguously inform us about this. Brokerage services are often imposed, and very persistently.
• Remember that DHL stores the parcel for free only for the first three days, then for another week (531 rubles for the entire time). Weekends and holidays are also taken into account. After this time, the parcel may be sent back.
• In different regions of the Russian Federation, the amounts charged for processing and storing a parcel vary, as does the entire procedure. In some places they just ask you to come to the office to sign documents, in some places they make you sweat.

List of companies and stores with which DHL works when sending orders to the Russian Federation:

1. Is the company operating?DHLwith individuals?
DHL Express works with individuals for the delivery of any cargo within Russia and abroad (export), as well as for the delivery of imported cargo that falls under the “Documents” category. The delivery of express cargo (not documents) for individuals has been temporarily suspended due to the fact that in 2010 the level of requirements for express cargo addressed to individuals has changed, and the volume and timing of the provision of documents required from the recipient for cargo clearance have increased. This affected overall delivery times. In addition, there are a number of issues not regulated by the customs legislation of the Customs Union related to customs operations and the release of goods for personal use when they are moved across the customs border of the Customs Union. 2. What is the duty-free limit for parcels sent to individuals?
Customs duties are not paid for goods for personal use imported during a calendar month to a single recipient (individual) and delivered by carriers if their value does not exceed €1,000 and their weight does not exceed 31 kg.The duty-free value limit for accompanied/unaccompanied baggage of individuals is €1,500. Weight limit – 50 kg.

3. Is there a so-called “white list” of stores from which parcels are delivered without problems?
There is no white or black list. We are certainly interested in providing services for the delivery of goods to individuals, but we are ready to do this only when we are confident that the legal requirements will be fully complied with and we will provide a high level of service. Currently, we are starting to work with some online stores (that is, we deliver goods to individuals, and also carry out customs clearance of goods), with each of which we have worked out the delivery process and the documents necessary for customs procedures.

4. What is this notorious limit in€200?
See information on the duty-free limit in paragraph 3

5. Are the company’s working conditions the same?DHLin different regions of Russia?
Yes

6. Question - how do you estimate the cost of the parcel: by invoice, by eye, by internal documents
The customs value of goods for personal use is determined in accordance with Article 361 of the Customs Code of the Customs Union, on the basis of the value of goods declared by an individual, confirmed by documents that contain information about the value of these goods (the value is indicated only according to shipping documents).

7. What is the cost of your customs brokers?
In accordance with existing legislation, customs clearance of goods is the responsibility of the importer. The importer has the right to carry out customs clearance of the cargo independently or use the services of a customs representative. The services of a customs representative on the Russian market are usually paid, because According to the law, relations between the customs representative and the represented person are built on a contractual basis. The cost is determined by the volume of services provided.

8. Will you miss a parcel whose invoice value exceeds €200 or turn it around? And if you miss it, what are the recipient’s next actions – clear customs? What documents will be required?
At the moment, we accept cargo from a limited number of online stores (the number of these stores is constantly growing; if the store works with DHLExpress, this should be indicated on its website). All other cargo addressed to individuals is not yet accepted in the countries of departure.
There are no cost restrictions on goods imported into the Russian Federation, including by private individuals; however, there is a limit for duty-free import, and it is indicated in the answer under point 3. The documents required for customs clearance (for individuals) are as follows: air waybill, invoice, copy of passport, bank account statement to confirm the cost and contract for the provision of customs representative services, if customs clearance is carried out by a customs representative.

The original article is on the website InfoGlaz.rf Link to the article from which this copy was made -

Postal transfers today are a more organized and efficient process. There are a large number of large companies that have been successfully transporting goods of any type for many years.

In particular, the international parcel transportation company called DHL is quite in demand. This company is truly global, as it has representative offices in most modern countries.

In addition to all the advantages that DHL has, postal tracking seems to be another important advantage of the service in question. It is worth noting that many postal companies today provide their users with the opportunity to exercise control over the process of transporting their parcels. In addition, in addition to this, there are a fairly large number of individual services that specifically track mail shipments. But in order to carry out the most effective tracking of DHL shipments using an invoice, you should still use the services of the official website.

Please note that in order to obtain information regarding the current location of your parcel, you do not need to spend a lot of time. The official website of the company in question is designed as simply and clearly as possible. Therefore, using it will not be difficult for you.

If you are wondering where your DHL mail is currently located, virtual mail tracking is exactly what you need. Using this service, tracking DHL shipments by invoice number will allow you to control the transportation of goods at any convenient time. This is especially important when it comes to any truly valuable things that are sent using this mail service.

By visiting the website dhl.ru, postal tracking will be available to every user. You just need to enter the required data and the system will give you all the necessary information as quickly as possible.

If you want to get a truly high level of services such as postal forwarding, then DHL is the ideal option. Tracking postal items by invoice number is a popular modern service that makes shipping a safer service. Therefore, if you are interested in tracking DHL Express shipments, you will be able to obtain all the necessary information at any time.

Modern services provide the highest quality services, while also providing their clients with control over the transportation process. This provides users with virtual control over the location of the parcel in order to have no doubt that it will reach the addressee.